WGU D514 Exam 2026 Questions and Answers
Verified 100% Correct
A hospital researcher is interested in investigating the association between hospital
ownership (i.e., government, investor, and not-for-profit) on overall hospital
quality scores.Research MethodsA cross-sectional data set of all urban hospitals
from eight states is used in this study. The data were obtained from various
administrative databases: Medicare Hospital Cost Report Information System, the
American Hospital Association, and the Area Health Resource File. Descriptive
statistics are used to summarize the data. An ordinary least squares regression is
used to test the relationship between ownership status and hospital quality while
controlling for hospital and market characteristics.Which component is missing
from these research methods?
Analysis plan
Data collection
Study population
Research design - ANSWER -Research design
Assoc. between pt satisfaction & hospital market share. Researcher hypothesizes
that increased pt satisfaction will lead to increase in hosp. market share.
Longitudinal study of 7 years will be conducted to assess the change in hospital
market share over time. Urban hospitals from the U.S. that have > 100 beds will be
included. The data set will include hosp. characteristics and market characteristics.
Admin. data will be obtained from the Am. Hospital Association's Annual Survey
of Hospitals, the Area Health Resources File, and the Hosp. Compare website. The
variables included in the data set will control for other factors that may impact
hospital pt satisfaction. Stat. significance will be set at α = 0.05 for the analysis.
The results of the analysis will be of interest to hospital administrators and policy
makers. Which component is missing? Analysis plan Data collection Study
population Research design - ANSWER -Analysis plan
After reviewing a quality report from a large urban hospital, an administrator
decided to implement a new initiative to improve communication among
healthcare professionals. The hospital administrator conducted a survey on safety
,and error prevention that revealed that ineffective or insufficient communication
among team members is a significant contributing factor to adverse events.Which
source of data would have been used to highlight patient perception of care?
HCAHPS scores
Staff turnover rates
HIPAA violation lists
Prescription data - ANSWER -HCAHPS scores
There have been recent complaints at a pharmacy regarding care, wait times, and
errors. The administrator wants to further examine customer satisfaction rates.
After examining more information the administrator decides to develop a new
patient portal that will allow patients to perform a refill request online. The system
will also allow patients to request refills via text or mobile devices.Which two
sources of data were used in the change from the old system to the new system? 2
ANSWERs
Patient wait times
Patient portal usage
Patient satisfaction surveys
Patient demographic profiles - ANSWER -Patient wait times
Patient satisfaction surveys
A hospital is experiencing a high rate of nursing turnover during the first year at
the hospital. There are many theories as to why turnover in this cohort is so high.
The chief executive officer (CEO) has asked the nursing director to study this
further and develop some tactics to improve nursing retention. The director plans
to gather data, conduct some statistical analysis, and report back to the CEO with
an improvement plan.Which type of data would the director gather to develop this
plan?
Competitor turnover rates
Hospital tenure for nurses
Overall hospital turnover rate
Frequency of hire dates for nurses - ANSWER -Hospital tenure for nurses
A large urban hospital has implemented a new patient registration system to
reduce patient complaints, streamline the process, and make it easier to
, understand.The hospital had been monitoring patient wait times for registration
prior to implementing this change.Which aspect of wait time was analyzed in the
application of descriptive statistics applied for this scenario?
A p-value of wait times was analyzed.
An ANOVA of wait times was analyzed.
An average of wait times was analyzed.
A chi-square of wait times was analyzed. - ANSWER -An average of wait times
was analyzed.
A surgical center is experiencing patient attrition. The center has received bad
reviews online. One area of complaints is that the center is dirty in common areas.
The center conducted a survey to ascertain what the major complaints were. The
center has decided to outsource its maintenance in an effort to improve patient
satisfaction scores. The median patient satisfaction scores were determined from
the survey. How were descriptive statistics applied in this scenario?
To determine the variance in patient satisfaction scores
To determine factors that influence patient satisfaction scores
To determine the 50th percentile of patient satisfaction scores
To determine the minimum and maximum patient satisfaction scores - ANSWER -
To determine the 50th percentile of patient satisfaction scores
An administrator at an established hospital decided to create a new data collection
plan for the quality improvement initiative because the former plan was not
acceptable.One concern with the old plan was with the timeliness of the data and
with missing data elements associated with wait times and communication.How
were descriptive statistics applied in this scenario?
To confirm overall diagnoses across timeTo identify the average patient
satisfaction scoreTo create a baseline in the organization's current performanceTo
run a regression to ensure patients are eligible for bonus programs - ANSWER -To
identify the average patient satisfaction score
A surgical center is experiencing patient attrition. The center has received bad
reviews online. One area of complaints is that the center is dirty in common areas.
The center conducted a survey to ascertain what the major complaints were. The
center has decided to outsource its maintenance in an effort to improve patient
Verified 100% Correct
A hospital researcher is interested in investigating the association between hospital
ownership (i.e., government, investor, and not-for-profit) on overall hospital
quality scores.Research MethodsA cross-sectional data set of all urban hospitals
from eight states is used in this study. The data were obtained from various
administrative databases: Medicare Hospital Cost Report Information System, the
American Hospital Association, and the Area Health Resource File. Descriptive
statistics are used to summarize the data. An ordinary least squares regression is
used to test the relationship between ownership status and hospital quality while
controlling for hospital and market characteristics.Which component is missing
from these research methods?
Analysis plan
Data collection
Study population
Research design - ANSWER -Research design
Assoc. between pt satisfaction & hospital market share. Researcher hypothesizes
that increased pt satisfaction will lead to increase in hosp. market share.
Longitudinal study of 7 years will be conducted to assess the change in hospital
market share over time. Urban hospitals from the U.S. that have > 100 beds will be
included. The data set will include hosp. characteristics and market characteristics.
Admin. data will be obtained from the Am. Hospital Association's Annual Survey
of Hospitals, the Area Health Resources File, and the Hosp. Compare website. The
variables included in the data set will control for other factors that may impact
hospital pt satisfaction. Stat. significance will be set at α = 0.05 for the analysis.
The results of the analysis will be of interest to hospital administrators and policy
makers. Which component is missing? Analysis plan Data collection Study
population Research design - ANSWER -Analysis plan
After reviewing a quality report from a large urban hospital, an administrator
decided to implement a new initiative to improve communication among
healthcare professionals. The hospital administrator conducted a survey on safety
,and error prevention that revealed that ineffective or insufficient communication
among team members is a significant contributing factor to adverse events.Which
source of data would have been used to highlight patient perception of care?
HCAHPS scores
Staff turnover rates
HIPAA violation lists
Prescription data - ANSWER -HCAHPS scores
There have been recent complaints at a pharmacy regarding care, wait times, and
errors. The administrator wants to further examine customer satisfaction rates.
After examining more information the administrator decides to develop a new
patient portal that will allow patients to perform a refill request online. The system
will also allow patients to request refills via text or mobile devices.Which two
sources of data were used in the change from the old system to the new system? 2
ANSWERs
Patient wait times
Patient portal usage
Patient satisfaction surveys
Patient demographic profiles - ANSWER -Patient wait times
Patient satisfaction surveys
A hospital is experiencing a high rate of nursing turnover during the first year at
the hospital. There are many theories as to why turnover in this cohort is so high.
The chief executive officer (CEO) has asked the nursing director to study this
further and develop some tactics to improve nursing retention. The director plans
to gather data, conduct some statistical analysis, and report back to the CEO with
an improvement plan.Which type of data would the director gather to develop this
plan?
Competitor turnover rates
Hospital tenure for nurses
Overall hospital turnover rate
Frequency of hire dates for nurses - ANSWER -Hospital tenure for nurses
A large urban hospital has implemented a new patient registration system to
reduce patient complaints, streamline the process, and make it easier to
, understand.The hospital had been monitoring patient wait times for registration
prior to implementing this change.Which aspect of wait time was analyzed in the
application of descriptive statistics applied for this scenario?
A p-value of wait times was analyzed.
An ANOVA of wait times was analyzed.
An average of wait times was analyzed.
A chi-square of wait times was analyzed. - ANSWER -An average of wait times
was analyzed.
A surgical center is experiencing patient attrition. The center has received bad
reviews online. One area of complaints is that the center is dirty in common areas.
The center conducted a survey to ascertain what the major complaints were. The
center has decided to outsource its maintenance in an effort to improve patient
satisfaction scores. The median patient satisfaction scores were determined from
the survey. How were descriptive statistics applied in this scenario?
To determine the variance in patient satisfaction scores
To determine factors that influence patient satisfaction scores
To determine the 50th percentile of patient satisfaction scores
To determine the minimum and maximum patient satisfaction scores - ANSWER -
To determine the 50th percentile of patient satisfaction scores
An administrator at an established hospital decided to create a new data collection
plan for the quality improvement initiative because the former plan was not
acceptable.One concern with the old plan was with the timeliness of the data and
with missing data elements associated with wait times and communication.How
were descriptive statistics applied in this scenario?
To confirm overall diagnoses across timeTo identify the average patient
satisfaction scoreTo create a baseline in the organization's current performanceTo
run a regression to ensure patients are eligible for bonus programs - ANSWER -To
identify the average patient satisfaction score
A surgical center is experiencing patient attrition. The center has received bad
reviews online. One area of complaints is that the center is dirty in common areas.
The center conducted a survey to ascertain what the major complaints were. The
center has decided to outsource its maintenance in an effort to improve patient
