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Nursing and Healthcare Exam 2 Questions
and Correct Answers/ Latest Update /
Already Graded
Message
Ans: Expression or thought
Sender
Ans: Delivers message
Method
Ans: Way message was sent
Receiver
Ans: Interprets message
Feedback
Ans: Response
Verbal
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Ans: Spoken or written words
Nonverbal
Ans: Physical appearance and dress,
facial expression,
gestures,
eye contact,
tone of voice,
touch,
silence
Levels of communication
Ans: Social, therapeutic or purposeful
Components of therapeutic communication
Ans: Listening,
warmth,
genuineness,
attentiveness,
empathy,
positive regard
All rights reserved © 2025/ 2026 |
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Functions of therapeutic communication
Ans: Create an understanding,
decrease anxiety,
provide information,
develop trust
orientation
Ans: Learning about the person and developing trust
Working
Ans: Exploring thoughts and feelings
Termination
Ans: Ending the relationship
Congruence
Ans: Agreement between verbal and nonverbal language
Time and setting
All rights reserved © 2025/ 2026 |
Nursing and Healthcare Exam 2 Questions
and Correct Answers/ Latest Update /
Already Graded
Message
Ans: Expression or thought
Sender
Ans: Delivers message
Method
Ans: Way message was sent
Receiver
Ans: Interprets message
Feedback
Ans: Response
Verbal
All rights reserved © 2025/ 2026 |
, Page |2
Ans: Spoken or written words
Nonverbal
Ans: Physical appearance and dress,
facial expression,
gestures,
eye contact,
tone of voice,
touch,
silence
Levels of communication
Ans: Social, therapeutic or purposeful
Components of therapeutic communication
Ans: Listening,
warmth,
genuineness,
attentiveness,
empathy,
positive regard
All rights reserved © 2025/ 2026 |
, Page |3
Functions of therapeutic communication
Ans: Create an understanding,
decrease anxiety,
provide information,
develop trust
orientation
Ans: Learning about the person and developing trust
Working
Ans: Exploring thoughts and feelings
Termination
Ans: Ending the relationship
Congruence
Ans: Agreement between verbal and nonverbal language
Time and setting
All rights reserved © 2025/ 2026 |