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ARE 112 Questions and Correct Answers/
Latest Update / Already Graded
In the Deloitte case from class, the author made the point that they
needed to make the ______ for the program to explain and justify the
"why" they were doing something.
Ans: Business Case
trust comes from
Ans: reputation
strategic lenses from 'industry view'
Ans: Porters Five Forces
strategic lenses look at firm and not industry
Ans: 4p, BCG, SWOT, BSC
ethics, 'reach organization'
Ans: stakeholders
4types of power
All rights reserved © 2025/ 2026 |
, Page |2
Ans: coercive, legitimate, referent (LOU), expert(jonah),
reward
job design, work to be done
Ans: Skills, Knowledge, ability (SKA)
In a value chain analysis we see the staff functions in the ______ and
the line functions in the ______.
Ans: a. supporting activities
b. primary activities
4 types of ethics
Ans: Societal
Organizational
Occupational
Individual
job description
Ans: in terms of related SKA
All rights reserved © 2025/ 2026 |
, Page |3
two management methods
Ans: phase method, crossover method
Phase Method
Ans: refreezing, change, freezing
Crossover Method
Ans: initial change, simple changes
convert qualitative data into quantitative data
Ans: likert scale
Why change occurs
Ans: Dissatisfaction with the present situation
External pressures toward change
Momentum toward change
not cooperating hardware with software at IBM
Ans: Suboptimazation
All rights reserved © 2025/ 2026 |
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tool used in DUKE
Ans: BSC (balanced score card)
why change at IBM occurred
Ans: external pressure
performance improving by
Ans: operant learning, conditioning
Threats to the Change Process
Ans: • Degree of change
• *Time frame*
• *Impact of culture*
• Loss of existing benefits
• Threat to position power
• Threat to security
• Redistribution of power
• Disturb existing social networks
• Uncertainty regarding change
•*Disruption of routine*
All rights reserved © 2025/ 2026 |
ARE 112 Questions and Correct Answers/
Latest Update / Already Graded
In the Deloitte case from class, the author made the point that they
needed to make the ______ for the program to explain and justify the
"why" they were doing something.
Ans: Business Case
trust comes from
Ans: reputation
strategic lenses from 'industry view'
Ans: Porters Five Forces
strategic lenses look at firm and not industry
Ans: 4p, BCG, SWOT, BSC
ethics, 'reach organization'
Ans: stakeholders
4types of power
All rights reserved © 2025/ 2026 |
, Page |2
Ans: coercive, legitimate, referent (LOU), expert(jonah),
reward
job design, work to be done
Ans: Skills, Knowledge, ability (SKA)
In a value chain analysis we see the staff functions in the ______ and
the line functions in the ______.
Ans: a. supporting activities
b. primary activities
4 types of ethics
Ans: Societal
Organizational
Occupational
Individual
job description
Ans: in terms of related SKA
All rights reserved © 2025/ 2026 |
, Page |3
two management methods
Ans: phase method, crossover method
Phase Method
Ans: refreezing, change, freezing
Crossover Method
Ans: initial change, simple changes
convert qualitative data into quantitative data
Ans: likert scale
Why change occurs
Ans: Dissatisfaction with the present situation
External pressures toward change
Momentum toward change
not cooperating hardware with software at IBM
Ans: Suboptimazation
All rights reserved © 2025/ 2026 |
, Page |4
tool used in DUKE
Ans: BSC (balanced score card)
why change at IBM occurred
Ans: external pressure
performance improving by
Ans: operant learning, conditioning
Threats to the Change Process
Ans: • Degree of change
• *Time frame*
• *Impact of culture*
• Loss of existing benefits
• Threat to position power
• Threat to security
• Redistribution of power
• Disturb existing social networks
• Uncertainty regarding change
•*Disruption of routine*
All rights reserved © 2025/ 2026 |
