NEA-BC Certification Exam Questions With Complete
Solutions
Because of a lack of skilled nursing beds in the community,
wait-listed patients at the acute care facility have an average
length of stay of 25 days. To manage this problem, the acute
care facility dedicates a number of beds to this special
population. When preparing to staff this unit, the advanced nurse
executive understands that:
a. Both patient acuity and the level of technology must be
assessed
b. The ratio of registered nurses to nursing assistants needs to be
consistent with other units.
c. The acuity level of these patients will require more full-time
equivalent staff.
d. These patients require a home-like environment.
a. both patient acuity and the level of technology must be
assessed.
Which statement about strategic planning is accurate?
(a) Goal setting requires a broad range of expertise.
(b) Goals should not exceed target dates greater than 10 years.
(c) The goals should not include short-range plans.
(d) The organization's board of directors establishes the goals.
a. Goal setting requires a broad range of expertise.
,A mission statement differs from a philosophy statement in that
a mission statement:
a) articulates organizational goals, while a philosophy statement
operationalizes those goals.
b) guides an organization's operation, while a philosophy
statement establishes the organization's purpose.
c) Includes action, while a philosophy statement encompasses
organizational outcomes.
d) provides organizational direction, while a philosophy
statement sets forth organizational beliefs.
d. was provides organizational direction, while a philosophy
statement sets forth organizational beliefs.
Distinct approaches used in conflict resolution include
accommodating, avoiding, collaborating, competing, and:
a) comforting.
b) compromising.
c) connecting.
d) coordinating.
d) coordinating
Strategies that promote staff empowerment include adopting a
shared vision, team building, relinquishing administrative
control, and:
a) Counseling the staff frequently.
b) Delegating final decisions to the staff.
,c) providing detailed instructions of a proposed plan.
d) rewarding performance that adheres to high standards.
d) rewarding performance that adheres to high standards
A nurse manager who is new to the role asks the advanced nurse
executive for advice on conducting performance evaluations on
staff. The nurse manager believes that annual evaluations should
be a motivational tool and does not want to put anything
negative on the employees' evaluations. The nurse executive
explains that:
a) Low scores motivate the staff to improve their performance.
b) Evaluations are most helpful when they benefit the employee
and the organization.
c) The manager's scores should mirror the employee's self-
evaluation.
d. This is a good strategy and will improve the organization's
success.
b) evaluations are most helpful when they benefit the employee
and the organization.
A long-range budget is a strategic management tool because it:
a) allows departments to focus on the current fiscal year.
b) compares actual performance to budgeted performance.
c) monitors the quality of services provided.
d) translates goals and objectives into a specific action plan.
d. translates goals and objectives into a specific action plan.
, The advanced nurse executive sponsors an interprofessional
team that is tasked with educating patients scheduled for total
joint replacement surgery. What is the nurse executive's
response when encountering resistance from team members?
a) Direct the mid-level managers to reemphasize the vision to
their direct reports.
b) Encourage the first-level managers to reinforce the vision to
the team members.
c) Gather together the various disciplines and listen to their
concerns about the project.
d) Reeducate the team members about how their role affects the
outcome of the team.
c. Gather together the various disciplines and listen to their
concerns about the project.
When managing conflict, how does the advanced nurse
executive lead by example?
a) By discouraging differences.
b) By evaluating and initiating immediate action.
c) By identifying past experiences with conflict.
d. By recognizing and accepting feelings.
d. By recognizing and accepting feelings.
The advanced nurse executive receives notice that critical
supplies have not arrived before a three-day holiday weekend.
Due to a computer system error, the just-in-time supplies were
not queued for delivery. The nurse executive's action is to:
Solutions
Because of a lack of skilled nursing beds in the community,
wait-listed patients at the acute care facility have an average
length of stay of 25 days. To manage this problem, the acute
care facility dedicates a number of beds to this special
population. When preparing to staff this unit, the advanced nurse
executive understands that:
a. Both patient acuity and the level of technology must be
assessed
b. The ratio of registered nurses to nursing assistants needs to be
consistent with other units.
c. The acuity level of these patients will require more full-time
equivalent staff.
d. These patients require a home-like environment.
a. both patient acuity and the level of technology must be
assessed.
Which statement about strategic planning is accurate?
(a) Goal setting requires a broad range of expertise.
(b) Goals should not exceed target dates greater than 10 years.
(c) The goals should not include short-range plans.
(d) The organization's board of directors establishes the goals.
a. Goal setting requires a broad range of expertise.
,A mission statement differs from a philosophy statement in that
a mission statement:
a) articulates organizational goals, while a philosophy statement
operationalizes those goals.
b) guides an organization's operation, while a philosophy
statement establishes the organization's purpose.
c) Includes action, while a philosophy statement encompasses
organizational outcomes.
d) provides organizational direction, while a philosophy
statement sets forth organizational beliefs.
d. was provides organizational direction, while a philosophy
statement sets forth organizational beliefs.
Distinct approaches used in conflict resolution include
accommodating, avoiding, collaborating, competing, and:
a) comforting.
b) compromising.
c) connecting.
d) coordinating.
d) coordinating
Strategies that promote staff empowerment include adopting a
shared vision, team building, relinquishing administrative
control, and:
a) Counseling the staff frequently.
b) Delegating final decisions to the staff.
,c) providing detailed instructions of a proposed plan.
d) rewarding performance that adheres to high standards.
d) rewarding performance that adheres to high standards
A nurse manager who is new to the role asks the advanced nurse
executive for advice on conducting performance evaluations on
staff. The nurse manager believes that annual evaluations should
be a motivational tool and does not want to put anything
negative on the employees' evaluations. The nurse executive
explains that:
a) Low scores motivate the staff to improve their performance.
b) Evaluations are most helpful when they benefit the employee
and the organization.
c) The manager's scores should mirror the employee's self-
evaluation.
d. This is a good strategy and will improve the organization's
success.
b) evaluations are most helpful when they benefit the employee
and the organization.
A long-range budget is a strategic management tool because it:
a) allows departments to focus on the current fiscal year.
b) compares actual performance to budgeted performance.
c) monitors the quality of services provided.
d) translates goals and objectives into a specific action plan.
d. translates goals and objectives into a specific action plan.
, The advanced nurse executive sponsors an interprofessional
team that is tasked with educating patients scheduled for total
joint replacement surgery. What is the nurse executive's
response when encountering resistance from team members?
a) Direct the mid-level managers to reemphasize the vision to
their direct reports.
b) Encourage the first-level managers to reinforce the vision to
the team members.
c) Gather together the various disciplines and listen to their
concerns about the project.
d) Reeducate the team members about how their role affects the
outcome of the team.
c. Gather together the various disciplines and listen to their
concerns about the project.
When managing conflict, how does the advanced nurse
executive lead by example?
a) By discouraging differences.
b) By evaluating and initiating immediate action.
c) By identifying past experiences with conflict.
d. By recognizing and accepting feelings.
d. By recognizing and accepting feelings.
The advanced nurse executive receives notice that critical
supplies have not arrived before a three-day holiday weekend.
Due to a computer system error, the just-in-time supplies were
not queued for delivery. The nurse executive's action is to:
