BCOR 370 EXAM 1 STUDY GUIDE
Organization - Answer -a systematic arrangement of people to accomplish some
specific purpose
-accomplish specific objectives
-serve society
-provide careers - Answer -Primary reasons for having organizations
Management - Answer -The process of achieving goals effectively and efficiently
through and with other people.
-Planning
-Organizing
-Leading
-Controlling - Answer -What are the four basic functions of management
Scientific Management - Answer -To determine the one best way to perform a job or
task.
Frank and Lillian Gilbreth - Answer -Motion studies- laid out steps to a task and
eliminated wasted motions.
Frederick Taylor - Answer -Father of scientific management
Max Weber - Answer -German sociologist who observed that the bureaucracy was the
dominant organization type because it was the most efficient
Elton Mayo - Answer -Conducted the Hawthorne studies
Mary Parker Follett - Answer -an American social workers, management consultant and
pioneer in the fields of organizational theory and organizational behavior
Bureaucracy - Answer -Organization design marked by specialization, division of labor,
authority hierarchies, and formal rules and procedures.
Hawthorne Studies - Answer -Verified that workers were motivated by factors other
than money.
Hawthorne Effect - Answer -Money is less a factor in determining output than group
standards, sentiment, and security.
Planning - Answer -The act of determining goals and the means of achieving them.
Goals - Answer --The end toward which effort is directed.
Organization - Answer -a systematic arrangement of people to accomplish some
specific purpose
-accomplish specific objectives
-serve society
-provide careers - Answer -Primary reasons for having organizations
Management - Answer -The process of achieving goals effectively and efficiently
through and with other people.
-Planning
-Organizing
-Leading
-Controlling - Answer -What are the four basic functions of management
Scientific Management - Answer -To determine the one best way to perform a job or
task.
Frank and Lillian Gilbreth - Answer -Motion studies- laid out steps to a task and
eliminated wasted motions.
Frederick Taylor - Answer -Father of scientific management
Max Weber - Answer -German sociologist who observed that the bureaucracy was the
dominant organization type because it was the most efficient
Elton Mayo - Answer -Conducted the Hawthorne studies
Mary Parker Follett - Answer -an American social workers, management consultant and
pioneer in the fields of organizational theory and organizational behavior
Bureaucracy - Answer -Organization design marked by specialization, division of labor,
authority hierarchies, and formal rules and procedures.
Hawthorne Studies - Answer -Verified that workers were motivated by factors other
than money.
Hawthorne Effect - Answer -Money is less a factor in determining output than group
standards, sentiment, and security.
Planning - Answer -The act of determining goals and the means of achieving them.
Goals - Answer --The end toward which effort is directed.
