SWA TEST SCRIPT 2 2026 QUESTIONS WITH
COMPLETE VERIFIED SOLUTIONS
◉ While doing your security search on an originator, you discover a
box cutter. What do you do next? Answer: notify the Captain and the
"A" Flight Attendant
◉ At the end of boarding, you are notified by a Pilot that he is
deadheading and is a FFDO. Do you need to notify the FAMs that are
on board? Answer: Yes
◉ A passenger in the bulkhead row refuses to store their luggage in
the overhead bin. What threat level is this? Answer: Threat Level 1
◉ During flight and any security threat level, who must be notified
as the security coordinator? Answer: Captain
◉ You've notified the Captain about a Passenger that yelled and hit
you. What happens to the Flight Deck door and the clear zone?
Answer: Lock down is initiated under the disruption is resolved.
Traffic between flight deck and cabin is suspended. The clear zone is
maintained.
, ◉ You have just subdued a perpetrator but they continue to instigate
a fight. What can you do? Answer: Continue to try to calm them. Stay
in contact with the Captain. The restraints may be used on the legs
to protect the Crew and other Customers if the person is still fighting
and kicking.
◉ Where is the LRBL? Answer: aft galley-service door
◉ You are attending to your Crew's bags during a Crew change and
you notice a young gentleman walking down the jetway and start to
open the door to walk down to the ramp. You do not notice a SWA
badge or a local airport badge. What should you do? Answer: ask to
see their badge
◉ During boarding, you notice a young man who is not making eye
contact with you, did not respond to your greeting and is nervous
and slightly sweating. He chooses a seat in the last row. Your gut
feeling alerts you to call the Flight Attendant in the aft portion of the
aircraft to see if they have the same gut feeling about him. You both
decide that there is something different about this Passenger. He
begins to fumble around with something in his shoe and then tries
to proceed to the lavatory. What is the first thing you should do?
Answer: Engage the Customer in conversation.
◉ During your preflight briefing with the Ops Agent, they mention
that you have a LEO and FAM pre-boarding the aircraft. What do you
need to ensure happens when they board the aircraft? Answer: "A"
COMPLETE VERIFIED SOLUTIONS
◉ While doing your security search on an originator, you discover a
box cutter. What do you do next? Answer: notify the Captain and the
"A" Flight Attendant
◉ At the end of boarding, you are notified by a Pilot that he is
deadheading and is a FFDO. Do you need to notify the FAMs that are
on board? Answer: Yes
◉ A passenger in the bulkhead row refuses to store their luggage in
the overhead bin. What threat level is this? Answer: Threat Level 1
◉ During flight and any security threat level, who must be notified
as the security coordinator? Answer: Captain
◉ You've notified the Captain about a Passenger that yelled and hit
you. What happens to the Flight Deck door and the clear zone?
Answer: Lock down is initiated under the disruption is resolved.
Traffic between flight deck and cabin is suspended. The clear zone is
maintained.
, ◉ You have just subdued a perpetrator but they continue to instigate
a fight. What can you do? Answer: Continue to try to calm them. Stay
in contact with the Captain. The restraints may be used on the legs
to protect the Crew and other Customers if the person is still fighting
and kicking.
◉ Where is the LRBL? Answer: aft galley-service door
◉ You are attending to your Crew's bags during a Crew change and
you notice a young gentleman walking down the jetway and start to
open the door to walk down to the ramp. You do not notice a SWA
badge or a local airport badge. What should you do? Answer: ask to
see their badge
◉ During boarding, you notice a young man who is not making eye
contact with you, did not respond to your greeting and is nervous
and slightly sweating. He chooses a seat in the last row. Your gut
feeling alerts you to call the Flight Attendant in the aft portion of the
aircraft to see if they have the same gut feeling about him. You both
decide that there is something different about this Passenger. He
begins to fumble around with something in his shoe and then tries
to proceed to the lavatory. What is the first thing you should do?
Answer: Engage the Customer in conversation.
◉ During your preflight briefing with the Ops Agent, they mention
that you have a LEO and FAM pre-boarding the aircraft. What do you
need to ensure happens when they board the aircraft? Answer: "A"
