MHR 523 final Exam notes || Smart Study Guide:
Focused Notes & Verified Answers!!
Orientation programs correct answer programs that familiarize new employees with their
roles, the organization, its policies and other employees.
Needs assessment correct answer a diagnosis that presents problems and future challenges
that can be met through training or development.
Training objectives: correct answer an evaluation of training needs. These statements serve as
the standard against which individual performance and the program can be measured.
Competency framework: correct answer the opportunity for employees to understand what
competencies are needed to get to the next level or perform in a way that adds value
career anchors correct answer lifestyle, pure challenge, technical/functional,
service/dedication to a cause, general managerial, autonomy/independence, security/stability,
entrepreneurial creativity.
technical/functional career indicators: correct answer seeking to apply skills in a technical
area and advance your skills to an even higher level.
general/managerial career indicators: correct answer seeking responsibility for the outputs of
others and opportunities to integrate the efforts of others.
autonomy/independence career indicators: correct answer seeking the opportunity to work
independently and work in your own way
Security/stability career anchors: correct answer
entrepreneurial creativity career anchor: correct answer seeking opportunities to create your
own enterprise based on your abilities, willingness to take risks, and overcoming obstacles.
Service/dedication to a cause career anchor: correct answer seeking opportunities to pursue
work that advances the greater good.
Pure challenge career anchor: correct answer seeking opportunities to work on solutions to
challenging problems.
lifestyle career anchor: correct answer seeking situations to balance and integrate your
personal needs, your family needs, and career requirements.
socialization: correct answer the process by which an employee begins to understand and
accept the organizational culture. new employees need to know, accept and demonstrate
behaviours that the organization views as desirable.
strategic human resource development: correct answer the identification of needed skills and
active management of employees' learning in relation to corporate strategies.
, purpose of orientation: correct answer part of ongoing socialization process
helps reduce first day jitters and reality shock
foundation for ongoing performance management
improved productivity
improved retention levels and reduced recruitment costs
anticipatory socialization: correct answer preparation (training)/ getting material for training
ahead of your organization.
3 steps in anticipatory organization correct answer 1. Anticipatory organization 2. Encounter
3. Role Management
Training correct answer the acquisition, skills, and abilities to perform current work
Steps in training process (ADDIE) correct answer 1. Needs assessment
2. Program design
3. Program development
4. Training delivery or implementation
5. Evaluation of training
learning styles correct answer Visual, kinesthetic, auditory
personalized learning correct answer - motive trainees
- max similarity to training with actual job
- meaningful material
traditional training techniques (CEOIPC) correct answer classroom training, e-learning
training, on-the-job training, job instruction training, special projects or tasks, conferences
Career development: correct answer setting goals and deciding what you will do to achieve
that.
what is the tell and listen approach? correct answer it allows the employee to explain reasons,
excuses and defensive feelings about performance.
360-degree-performance appraisal: correct answer combination of self, peer, supervisor and
subordinate performance evaluation and best for employee development.
performance management: correct answer a set of integrated management practices designed
to help employees maximize performance, thereby allowing the organization to reach its
goals
what does performance management include? correct answer goal setting, pay for
performance, training and development, career management, and disciplinary action
why would people remove performance reviews? correct answer - people get offended by
annual reviews and take them personally
- employees are stressed by reviewing these
task performance: correct answer direct contribution to job-related processes
Focused Notes & Verified Answers!!
Orientation programs correct answer programs that familiarize new employees with their
roles, the organization, its policies and other employees.
Needs assessment correct answer a diagnosis that presents problems and future challenges
that can be met through training or development.
Training objectives: correct answer an evaluation of training needs. These statements serve as
the standard against which individual performance and the program can be measured.
Competency framework: correct answer the opportunity for employees to understand what
competencies are needed to get to the next level or perform in a way that adds value
career anchors correct answer lifestyle, pure challenge, technical/functional,
service/dedication to a cause, general managerial, autonomy/independence, security/stability,
entrepreneurial creativity.
technical/functional career indicators: correct answer seeking to apply skills in a technical
area and advance your skills to an even higher level.
general/managerial career indicators: correct answer seeking responsibility for the outputs of
others and opportunities to integrate the efforts of others.
autonomy/independence career indicators: correct answer seeking the opportunity to work
independently and work in your own way
Security/stability career anchors: correct answer
entrepreneurial creativity career anchor: correct answer seeking opportunities to create your
own enterprise based on your abilities, willingness to take risks, and overcoming obstacles.
Service/dedication to a cause career anchor: correct answer seeking opportunities to pursue
work that advances the greater good.
Pure challenge career anchor: correct answer seeking opportunities to work on solutions to
challenging problems.
lifestyle career anchor: correct answer seeking situations to balance and integrate your
personal needs, your family needs, and career requirements.
socialization: correct answer the process by which an employee begins to understand and
accept the organizational culture. new employees need to know, accept and demonstrate
behaviours that the organization views as desirable.
strategic human resource development: correct answer the identification of needed skills and
active management of employees' learning in relation to corporate strategies.
, purpose of orientation: correct answer part of ongoing socialization process
helps reduce first day jitters and reality shock
foundation for ongoing performance management
improved productivity
improved retention levels and reduced recruitment costs
anticipatory socialization: correct answer preparation (training)/ getting material for training
ahead of your organization.
3 steps in anticipatory organization correct answer 1. Anticipatory organization 2. Encounter
3. Role Management
Training correct answer the acquisition, skills, and abilities to perform current work
Steps in training process (ADDIE) correct answer 1. Needs assessment
2. Program design
3. Program development
4. Training delivery or implementation
5. Evaluation of training
learning styles correct answer Visual, kinesthetic, auditory
personalized learning correct answer - motive trainees
- max similarity to training with actual job
- meaningful material
traditional training techniques (CEOIPC) correct answer classroom training, e-learning
training, on-the-job training, job instruction training, special projects or tasks, conferences
Career development: correct answer setting goals and deciding what you will do to achieve
that.
what is the tell and listen approach? correct answer it allows the employee to explain reasons,
excuses and defensive feelings about performance.
360-degree-performance appraisal: correct answer combination of self, peer, supervisor and
subordinate performance evaluation and best for employee development.
performance management: correct answer a set of integrated management practices designed
to help employees maximize performance, thereby allowing the organization to reach its
goals
what does performance management include? correct answer goal setting, pay for
performance, training and development, career management, and disciplinary action
why would people remove performance reviews? correct answer - people get offended by
annual reviews and take them personally
- employees are stressed by reviewing these
task performance: correct answer direct contribution to job-related processes
