Case Management Quiz 2 || All Solved.
What type of help do most people seek first? correct answers informal help
The most common factor that influences someone to seek help is correct answers previous
helping agency experience
The initial interview's 4 purposes correct answers communication, information collection,
determine eligibility, develop and implement service plan
A narrative telling of an interaction is called a correct answers process recording
Confiidential info can be shared only when correct answers talking to supervisors, other staff,
or someone is in danger
SOAP correct answers subjective, objective, assessment, plan
Some characteristics of a good interviewer are correct answers warmth, genuineness,
acceptance, empathy
Sensitivity to client differences means we correct answers explain the purpose of the
interview in a way client can understand
Do Native Americans share information about themselves easily? correct answers no
Elderly clients are mostly afraid they might lose their correct answers independence
enhances communication, understanding language often difficult because it ambiguous, case
manager must make sure client understands message correct answers interviewing skills
A good listener correct answers recurring themes, whats not said, incongruences
Facing client SQUARELY, adopt OPEN posture, LEAN in, EYE contact, RELAXED correct
answers Soler method
What are some things to NOT do in an interview correct answers solve problems, premature
advice
statement that describe a state, condition, or intent, must be understandable, achievable, and
reasonable, expressed in clear, concise language correct answers goal
intended result of service; useful; give client guidelines & criteria, provide standards by
which progress is monitered correct answers objective
a structured clinical interview includes correct answers specific questions
clinical psych test can only be performed by correct answers clinical psych
client preparation for med referral is important to explanation of _______ a referral is
necessary correct answers why
What type of help do most people seek first? correct answers informal help
The most common factor that influences someone to seek help is correct answers previous
helping agency experience
The initial interview's 4 purposes correct answers communication, information collection,
determine eligibility, develop and implement service plan
A narrative telling of an interaction is called a correct answers process recording
Confiidential info can be shared only when correct answers talking to supervisors, other staff,
or someone is in danger
SOAP correct answers subjective, objective, assessment, plan
Some characteristics of a good interviewer are correct answers warmth, genuineness,
acceptance, empathy
Sensitivity to client differences means we correct answers explain the purpose of the
interview in a way client can understand
Do Native Americans share information about themselves easily? correct answers no
Elderly clients are mostly afraid they might lose their correct answers independence
enhances communication, understanding language often difficult because it ambiguous, case
manager must make sure client understands message correct answers interviewing skills
A good listener correct answers recurring themes, whats not said, incongruences
Facing client SQUARELY, adopt OPEN posture, LEAN in, EYE contact, RELAXED correct
answers Soler method
What are some things to NOT do in an interview correct answers solve problems, premature
advice
statement that describe a state, condition, or intent, must be understandable, achievable, and
reasonable, expressed in clear, concise language correct answers goal
intended result of service; useful; give client guidelines & criteria, provide standards by
which progress is monitered correct answers objective
a structured clinical interview includes correct answers specific questions
clinical psych test can only be performed by correct answers clinical psych
client preparation for med referral is important to explanation of _______ a referral is
necessary correct answers why
