HPRS 3309 Final Study Guide/ HPRS-3309 final exam review 2
SETS COMPILED WITH COMPLETE SOLUTION RATED A+
2025/2026 NEW!!
WHO Defini on of health - Ans A state of complete physical, mental, and social well-being and
not merely the absence of disease or infirmity.
What is popula on health? - Ans The health outcomes of a group of individuals, including the
distribu on of outcomes within the group.
What do healthcare managers and HCO's seek to improve in the community? - Ans Popula on
Health and individual health in the community.
What is health disparity? - Ans The difference in health associated with economic, social,
and/or environmental disadvantage.
What is the con nuum of care? - Ans The range of services needed to care for a person or a
popula on
What is management? - Ans The process of ge)ng done through and with people by direc ng
and mo va ng efforts towards a common objec ve.
What is organiza onal behavior? - Ans The study of individual and group dynamics within an
organiza onal se)ng.
What are the five func ons of management? - Ans Planning, Organizing, Staffing, Direc ng,
Controlling.
,What is centraliza on? - Ans How high or low in an organiza on the authority exists to make a
decision.
What is a system? - Ans A set of interrelated parts that func on as a whole to achieve a
common purpose.
What is planning? - Ans It is deciding what to do and how to do it; future oriented; planning
enables a HCO's manager to set a direc on for the future that employees should pursue.
How o1en does planning take place? - Ans Con nuously; Planning should precede other
management func ons.
What is strategic planning? - Ans The periodic process of developing a set of steps for an
organiza on to accomplish its mission & vision using strategic thinking.
The five categories of organiza onal strategies? - Ans Direc onal, Adap ve, Market entry/exit,
Compe ve, & Implementa on
What does SMART mean? - Ans Specific, measurable, ac on-oriented, realis c, & me-limited
Define the elements of organiza onal structure - Ans Jobs, posi ons, repor ng-rela onships,
ver cal hierarchy, spans of control, groupings of jobs into apartments & en re organiza ons,
and systems for coordina on and communica on.
What type of organiza on must be done by healthcare managers? - Ans Open-systems; open
to their environment
, What is determined for organizing tasks into jobs? - Ans Decide which work tasks &
responsibili es should be assigned to which jobs & posi ons.
Structural issues to consider when determining an organiza ons structure. - Ans
Differen a on & integra on among departments & work units
What is a hybrid organiza onal structure? - Ans When managers combine elements of more
than one organiza onal structure.
What is a func onal organiza onal structure? - Ans Organizes departments and posi ons
according to the func ons workers perform & the workers' abili es.
What is economies of scale? - Ans The ability of a business to produce more units of goods or
services on a larger scale, yet with lower cost per unit (on any), typically as a result of business
size, expanded opera ons, and standardiza on.
What is divisional structure? - Ans It organizes departments and posi ons to focus on
par cular groups of customers or services.
How are groups in organiza ons described? - Ans People who interact and have shared
interests and characteris cs.
Reasons why HCO use groups? - Ans ◆Combine and coordinate work that is fragmented
because of division of work and specialized exper se.
◆ Accomplish a specific one- me project, purpose, or goal.
◆ Enable workers to grow, try new roles, and develop professionally.
◆ Expand workers' knowledge of their HCO beyond their own departments.
◆ Enable workers to share and exchange skills, knowledge, and organiza on learning.
◆ Build commitment (through par cipa on) to solu ons, changes, and new plans.
SETS COMPILED WITH COMPLETE SOLUTION RATED A+
2025/2026 NEW!!
WHO Defini on of health - Ans A state of complete physical, mental, and social well-being and
not merely the absence of disease or infirmity.
What is popula on health? - Ans The health outcomes of a group of individuals, including the
distribu on of outcomes within the group.
What do healthcare managers and HCO's seek to improve in the community? - Ans Popula on
Health and individual health in the community.
What is health disparity? - Ans The difference in health associated with economic, social,
and/or environmental disadvantage.
What is the con nuum of care? - Ans The range of services needed to care for a person or a
popula on
What is management? - Ans The process of ge)ng done through and with people by direc ng
and mo va ng efforts towards a common objec ve.
What is organiza onal behavior? - Ans The study of individual and group dynamics within an
organiza onal se)ng.
What are the five func ons of management? - Ans Planning, Organizing, Staffing, Direc ng,
Controlling.
,What is centraliza on? - Ans How high or low in an organiza on the authority exists to make a
decision.
What is a system? - Ans A set of interrelated parts that func on as a whole to achieve a
common purpose.
What is planning? - Ans It is deciding what to do and how to do it; future oriented; planning
enables a HCO's manager to set a direc on for the future that employees should pursue.
How o1en does planning take place? - Ans Con nuously; Planning should precede other
management func ons.
What is strategic planning? - Ans The periodic process of developing a set of steps for an
organiza on to accomplish its mission & vision using strategic thinking.
The five categories of organiza onal strategies? - Ans Direc onal, Adap ve, Market entry/exit,
Compe ve, & Implementa on
What does SMART mean? - Ans Specific, measurable, ac on-oriented, realis c, & me-limited
Define the elements of organiza onal structure - Ans Jobs, posi ons, repor ng-rela onships,
ver cal hierarchy, spans of control, groupings of jobs into apartments & en re organiza ons,
and systems for coordina on and communica on.
What type of organiza on must be done by healthcare managers? - Ans Open-systems; open
to their environment
, What is determined for organizing tasks into jobs? - Ans Decide which work tasks &
responsibili es should be assigned to which jobs & posi ons.
Structural issues to consider when determining an organiza ons structure. - Ans
Differen a on & integra on among departments & work units
What is a hybrid organiza onal structure? - Ans When managers combine elements of more
than one organiza onal structure.
What is a func onal organiza onal structure? - Ans Organizes departments and posi ons
according to the func ons workers perform & the workers' abili es.
What is economies of scale? - Ans The ability of a business to produce more units of goods or
services on a larger scale, yet with lower cost per unit (on any), typically as a result of business
size, expanded opera ons, and standardiza on.
What is divisional structure? - Ans It organizes departments and posi ons to focus on
par cular groups of customers or services.
How are groups in organiza ons described? - Ans People who interact and have shared
interests and characteris cs.
Reasons why HCO use groups? - Ans ◆Combine and coordinate work that is fragmented
because of division of work and specialized exper se.
◆ Accomplish a specific one- me project, purpose, or goal.
◆ Enable workers to grow, try new roles, and develop professionally.
◆ Expand workers' knowledge of their HCO beyond their own departments.
◆ Enable workers to share and exchange skills, knowledge, and organiza on learning.
◆ Build commitment (through par cipa on) to solu ons, changes, and new plans.
