HROB 101 HIGHLIGHT SHEET 1 AMY MICKEL
Organization - Answer -a consciously coordinate social unit, composed of two or more
people, that functions on a relative continuous basis to achieve a common goal.
ex: Google, Starbucks,etc.
1. planning
2. organizing
3. leading
4. controlling - Answer -Four Functions of managers
1. interpersonal (figurehead)
2. informational (monitor)
3. decisional (entrepreneur) - Answer -three roles of managers
1. technical (expertise)
2. human (ability to work with people)
3. conceptual (mental ability to analyze & diagnose complex situations) - Answer -three
skills of managers
1. traditional management (decision making, planning & controlling)
2. communication (exchanging routine information & processing paper)
3. human resource management (motivating, disciplining, managing conflict, staffing &
training.)
4. networking (socializing, politicking & interacting with outsiders.) - Answer -four
activities of managers
Organizational Behavior - Answer -_______ a field of study that investigates the impact
that individuals, groups & structures have on behavior within organizations, for the
purpose of applying such knowledge toward improving an organization's effectiveness.
systematic study - Answer -looking at relationships, attempting to attribute causes &
effects, & drawing conclusions based on scientific evidence.
Evidence-based Management - Answer -___________ : the basing of managerial
decisions on the best available scientific evidence.
1. psychology
2. social psychology
3. sociology
4. anthropology - Answer -contributing discipline (4)
individuals - attitudes and satisfaction
, group - cohesion & functioning
organization - overall profitability & survival - Answer -key dependent variables
(outcomes)
case studies, field surveys, laboratory experiments, field experiments, aggregated
quantitative reviews - Answer -ways to collect data - "research design" (5)
hypothesis & theory - Answer -_________- a tentative explanation of the relationship
between two or more variables.
_________- a set of systematically interrelated concepts or hypothesis that purports to
explain & predict phenomena.
causality - Answer -the relationship between cause and effect. (Longitudinal- collecting
data over 5 years)
correlation coefficient - Answer -a statistical measure of the degree to which changes to
the value of one variable predict change to the value of another.
surface level diversity - Answer -superficial differences (sex, age, disability)
-things we could see-
deep-level diversity - Answer -sharing important characteristics such as personality &
values.
-characteristics we couldn't see-
-age (s)
-gender (s)
-race & ethnicity (d)
-disability (s)
-length of service (d)
-work ethic (d) - Answer -biographical characteristics
intellectual v. physical abilities - Answer -________ abilities- (mental activities) thinking,
reasoning & problem solving.
GMA (General Mental Ability) overall factor of intelligence.
_________ abilities - (tasks that demand stamina, dexterity, strength & similar
characteristics)
biographical characteristics
intellectual & physical activities
personality
level education
religion
perception
Organization - Answer -a consciously coordinate social unit, composed of two or more
people, that functions on a relative continuous basis to achieve a common goal.
ex: Google, Starbucks,etc.
1. planning
2. organizing
3. leading
4. controlling - Answer -Four Functions of managers
1. interpersonal (figurehead)
2. informational (monitor)
3. decisional (entrepreneur) - Answer -three roles of managers
1. technical (expertise)
2. human (ability to work with people)
3. conceptual (mental ability to analyze & diagnose complex situations) - Answer -three
skills of managers
1. traditional management (decision making, planning & controlling)
2. communication (exchanging routine information & processing paper)
3. human resource management (motivating, disciplining, managing conflict, staffing &
training.)
4. networking (socializing, politicking & interacting with outsiders.) - Answer -four
activities of managers
Organizational Behavior - Answer -_______ a field of study that investigates the impact
that individuals, groups & structures have on behavior within organizations, for the
purpose of applying such knowledge toward improving an organization's effectiveness.
systematic study - Answer -looking at relationships, attempting to attribute causes &
effects, & drawing conclusions based on scientific evidence.
Evidence-based Management - Answer -___________ : the basing of managerial
decisions on the best available scientific evidence.
1. psychology
2. social psychology
3. sociology
4. anthropology - Answer -contributing discipline (4)
individuals - attitudes and satisfaction
, group - cohesion & functioning
organization - overall profitability & survival - Answer -key dependent variables
(outcomes)
case studies, field surveys, laboratory experiments, field experiments, aggregated
quantitative reviews - Answer -ways to collect data - "research design" (5)
hypothesis & theory - Answer -_________- a tentative explanation of the relationship
between two or more variables.
_________- a set of systematically interrelated concepts or hypothesis that purports to
explain & predict phenomena.
causality - Answer -the relationship between cause and effect. (Longitudinal- collecting
data over 5 years)
correlation coefficient - Answer -a statistical measure of the degree to which changes to
the value of one variable predict change to the value of another.
surface level diversity - Answer -superficial differences (sex, age, disability)
-things we could see-
deep-level diversity - Answer -sharing important characteristics such as personality &
values.
-characteristics we couldn't see-
-age (s)
-gender (s)
-race & ethnicity (d)
-disability (s)
-length of service (d)
-work ethic (d) - Answer -biographical characteristics
intellectual v. physical abilities - Answer -________ abilities- (mental activities) thinking,
reasoning & problem solving.
GMA (General Mental Ability) overall factor of intelligence.
_________ abilities - (tasks that demand stamina, dexterity, strength & similar
characteristics)
biographical characteristics
intellectual & physical activities
personality
level education
religion
perception
