SOLUTIONS
Acquire Project Team Correct Answers Pre-assignment
Negotiation
Acquisition
Virtual teams
Multi-criteria decision analysis
Benchmarking Correct Answers Comparing processes and
operations to others in the organization to identify best practices,
generate ideas for improvement, and provide a basis for
measuring performance
Cause and Effect Diagrams Correct Answers Fishbone
diagrams or Ishikawa diagrams; problem statement placed at the
head of the fishbone is used as a starting point to trace the
problem's source back to its actionable root cause
Close Procurements Correct Answers Procurement audits
Procurement negotiations
Records management system
Close Project or Phase Correct Answers Expert judgement
Analytical techniques
Meetings
Closing Process Correct Answers Finalize all activities across
all Process Groups to formally close the project or phase
Collect Requirements Correct Answers Interviews
,Focus groups
Facilitated workshops
Group creativity techniques
Group decision-making techniques
Questionnaires and surveys
Observations
Prototypes
Benchmarking
Context diagrams
Document analysis
Colocation Correct Answers Tight Matrix; placing many or all
of the most active project team members in the same physical
location to enhance their ability to perform as a team
Communication Channels Correct Answers N*(N-1)/2
Communications Management Correct Answers Timely and
appropriate planning, collection, distribution, storage, retrieval,
management, control, monitoring, and the ultimate disposition
of project information
Conduct Procurements Correct Answers Bidder conference
Proposal evaluation techniques
Independent estimates
Expert judgement
Advertising
Analytical techniques
Procurement negotiations
, Context Diagram Correct Answers Example of a scope model;
visually depict the product scope by showing a business system
and how people and other systems interact with it
Control Charts Correct Answers Used to determine whether or
not a process is stable or has predictable performance; upper and
lower control limits-max and min values allowed
Control Communications Correct Answers Information
management systems
Expert judgement
Meetings
Control Costs Correct Answers Earned value management
Forecasting
To-complete performance index (TCPI)
Performance reviews
Project management software
Reserve analysis
Control Procurements Correct Answers Contract change control
system
Procurement performance reviews
Inspections and audits
Performance reporting
Payment systems
Claims administration
Records management system
Control Quality Correct Answers Seven basic quality tools
Statistical sampling