1
Test bank complete_
Human resource management, 16th edition – pearson, 2025
By gary dessler
All chapters 1-18| 5 units| latest version| with detailed answers| grade a+
,2
Part 1: introduction ------------------------------------------------------------------------------------------------- 3
Chapter 1. Introduction to human resource management -------------------------------------------------------- 3
Chapter 2. Equal opportunity and the law ---------------------------------------------------------------------------- 57
Chapter 3. Human resource management strategy and performance ---------------------------------------- 99
Part 2: recruitment, placement, and talent management --------------------------------------------- 154
Chapter 4. Job analysis and the talent management process ------------------------------------------------- 154
Chapter 5. Personnel planning and recruiting --------------------------------------------------------------------- 199
Chapter 6. Employee testing and selection------------------------------------------------------------------------- 242
Chapter 7. Interviewing candidates ---------------------------------------------------------------------------------- 285
Part 3: training and development ---------------------------------------------------------------------------- 327
Chapter 8. Training and developing employees ------------------------------------------------------------------- 327
Chapter 9. Performance management and appraisal------------------------------------------------------------ 369
Chapter 10. Managing careers and retention ---------------------------------------------------------------------- 414
Part 4: compensation-------------------------------------------------------------------------------------------- 476
Chapter 11. Establishing strategic pay plans ----------------------------------------------------------------------- 476
Chapter 12. Pay for performance and financial incentives ----------------------------------------------------- 522
Chapter 13. Benefits and services ------------------------------------------------------------------------------------- 558
Part 5: enrichment topics in human resource management ------------------------------------------ 604
Chapter 14. Building positive employee relations ---------------------------------------------------------------- 604
Chapter 15. Labor relations and collective bargaining ---------------------------------------------------------- 652
Chapter 16. Safety, health, and risk management --------------------------------------------------------------- 693
Chapter 17. Managing global human resources ------------------------------------------------------------------- 737
Chapter 18. Managing human resources in small and entrepreneurial firms ----------------------------- 811
,3
Part 1: introduction
Chapter 1. Introduction to human resource management
Gary dessler: human resource management, 16th edition – pearson, test bank
Multiple choice
1. Which of the following best defines human resources management?
A. The use and coordination of human skills to ensure the profitability and survival of the
organization
B. The design of the organization and its systems in order to achieve the goals of the
organization
C. The supervision, monitoring, controlling, and disciplining of employees in order to
achieve organizational goals
D. The policies, practices, and systems that influence how employees behave, feel, and
perform to attain organizational goals
Ans: d
Human resources management (hrm) involves developing and implementing policies,
practices, and systems that shape employee behavior and performance to achieve
organizational objectives. It’s broader than supervision or control—it focuses on strategic
alignment between people and organizational goals.
Pts: 1 dif: moderate ref: 3 obj: 01-1 top: definitional
2. Which of the following is human resources (hr) management primarily a function of?
A. Non-governmental organizations
B. Organizations with any number of employees
C. For-profit organizations with more than 100 employees
D. Businesses holding federal contracts over $50,000
Ans: b
, 4
Hrm applies to all types of organizations, regardless of size or purpose. Even small
organizations require hr functions such as recruitment, training, and performance
management to operate effectively.
Pts: 1 dif: easy ref: 3 obj: 01-1 top: conceptual
3. Which form of management provides a system of policies and practices designed to
influence employee behaviour and functioning to support the goals of the company?
A. Personnel administration
B. Human resources management
C. Human capital management
D. Strategic management
Ans: b
Human resources management focuses on policies and practices that directly affect how
employees function in the organization, aligning workforce capabilities with company
goals. Personnel administration is narrower, focusing mainly on administrative tasks.
Pts: 1 dif: easy ref: 3 obj: 01-1 top: definitional
4. How do global forces affect hr management?
A. Affected primarily in the international outsourcing of jobs
B. Affected in almost all of its functions
C. Unaffected by global forces
D. Affected primarily when the organization expands into foreign markets
Ans: b
Globalization influences almost every hr function—from recruitment to compensation—
due to diverse labor laws, cultural differences, and global competition. Hr must adapt
policies to remain competitive and compliant internationally.
Pts: 1 dif: moderate ref: 3 obj: 01-1 top: conceptual
Test bank complete_
Human resource management, 16th edition – pearson, 2025
By gary dessler
All chapters 1-18| 5 units| latest version| with detailed answers| grade a+
,2
Part 1: introduction ------------------------------------------------------------------------------------------------- 3
Chapter 1. Introduction to human resource management -------------------------------------------------------- 3
Chapter 2. Equal opportunity and the law ---------------------------------------------------------------------------- 57
Chapter 3. Human resource management strategy and performance ---------------------------------------- 99
Part 2: recruitment, placement, and talent management --------------------------------------------- 154
Chapter 4. Job analysis and the talent management process ------------------------------------------------- 154
Chapter 5. Personnel planning and recruiting --------------------------------------------------------------------- 199
Chapter 6. Employee testing and selection------------------------------------------------------------------------- 242
Chapter 7. Interviewing candidates ---------------------------------------------------------------------------------- 285
Part 3: training and development ---------------------------------------------------------------------------- 327
Chapter 8. Training and developing employees ------------------------------------------------------------------- 327
Chapter 9. Performance management and appraisal------------------------------------------------------------ 369
Chapter 10. Managing careers and retention ---------------------------------------------------------------------- 414
Part 4: compensation-------------------------------------------------------------------------------------------- 476
Chapter 11. Establishing strategic pay plans ----------------------------------------------------------------------- 476
Chapter 12. Pay for performance and financial incentives ----------------------------------------------------- 522
Chapter 13. Benefits and services ------------------------------------------------------------------------------------- 558
Part 5: enrichment topics in human resource management ------------------------------------------ 604
Chapter 14. Building positive employee relations ---------------------------------------------------------------- 604
Chapter 15. Labor relations and collective bargaining ---------------------------------------------------------- 652
Chapter 16. Safety, health, and risk management --------------------------------------------------------------- 693
Chapter 17. Managing global human resources ------------------------------------------------------------------- 737
Chapter 18. Managing human resources in small and entrepreneurial firms ----------------------------- 811
,3
Part 1: introduction
Chapter 1. Introduction to human resource management
Gary dessler: human resource management, 16th edition – pearson, test bank
Multiple choice
1. Which of the following best defines human resources management?
A. The use and coordination of human skills to ensure the profitability and survival of the
organization
B. The design of the organization and its systems in order to achieve the goals of the
organization
C. The supervision, monitoring, controlling, and disciplining of employees in order to
achieve organizational goals
D. The policies, practices, and systems that influence how employees behave, feel, and
perform to attain organizational goals
Ans: d
Human resources management (hrm) involves developing and implementing policies,
practices, and systems that shape employee behavior and performance to achieve
organizational objectives. It’s broader than supervision or control—it focuses on strategic
alignment between people and organizational goals.
Pts: 1 dif: moderate ref: 3 obj: 01-1 top: definitional
2. Which of the following is human resources (hr) management primarily a function of?
A. Non-governmental organizations
B. Organizations with any number of employees
C. For-profit organizations with more than 100 employees
D. Businesses holding federal contracts over $50,000
Ans: b
, 4
Hrm applies to all types of organizations, regardless of size or purpose. Even small
organizations require hr functions such as recruitment, training, and performance
management to operate effectively.
Pts: 1 dif: easy ref: 3 obj: 01-1 top: conceptual
3. Which form of management provides a system of policies and practices designed to
influence employee behaviour and functioning to support the goals of the company?
A. Personnel administration
B. Human resources management
C. Human capital management
D. Strategic management
Ans: b
Human resources management focuses on policies and practices that directly affect how
employees function in the organization, aligning workforce capabilities with company
goals. Personnel administration is narrower, focusing mainly on administrative tasks.
Pts: 1 dif: easy ref: 3 obj: 01-1 top: definitional
4. How do global forces affect hr management?
A. Affected primarily in the international outsourcing of jobs
B. Affected in almost all of its functions
C. Unaffected by global forces
D. Affected primarily when the organization expands into foreign markets
Ans: b
Globalization influences almost every hr function—from recruitment to compensation—
due to diverse labor laws, cultural differences, and global competition. Hr must adapt
policies to remain competitive and compliant internationally.
Pts: 1 dif: moderate ref: 3 obj: 01-1 top: conceptual
