GENESYS CERTIFIED CLOUD PARTNER CCP
EXAM SCRIPT 2026 QUESTIONS WITH
CORRECT ANSWERS
⩥ Which one of the following non-customized roles is required to
configure the majority of the Genesys Cloud Collaborate features?
A: Supervisor
B: Admin
C: Superuser
D: Manager. Answer: B: Admin
⩥ Which of the following types of organizations provide the ability to
establish a secure relationship with another Genesys Cloud CX
organization and is commonly used to pair a Genesys Cloud CX partner
with their customer?
A: Authorized Organization
B: Partner-paired Organization
C: External Organization
D: Authorized Corporation. Answer: B: Authorized Organization
, ⩥ Which one of the following parameters can be modified after the
Genesys Cloud CX initialization / setup process?
A: Company Name
B: Short Name
C: Organization ID. Answer: A: Company Name
⩥ All of the Genesys Cloud CX configuration objects belong to which
one of the following divisions by default?
A: Default
B: Home
C: Universal
D: Primary. Answer: B: Home
⩥ A Genesys Cloud CX division can exist in multiple organizations?
True or False. Answer: False
⩥ An address is assigned to which one of the following Genesys Cloud
CX organizational units?
A: Organization
EXAM SCRIPT 2026 QUESTIONS WITH
CORRECT ANSWERS
⩥ Which one of the following non-customized roles is required to
configure the majority of the Genesys Cloud Collaborate features?
A: Supervisor
B: Admin
C: Superuser
D: Manager. Answer: B: Admin
⩥ Which of the following types of organizations provide the ability to
establish a secure relationship with another Genesys Cloud CX
organization and is commonly used to pair a Genesys Cloud CX partner
with their customer?
A: Authorized Organization
B: Partner-paired Organization
C: External Organization
D: Authorized Corporation. Answer: B: Authorized Organization
, ⩥ Which one of the following parameters can be modified after the
Genesys Cloud CX initialization / setup process?
A: Company Name
B: Short Name
C: Organization ID. Answer: A: Company Name
⩥ All of the Genesys Cloud CX configuration objects belong to which
one of the following divisions by default?
A: Default
B: Home
C: Universal
D: Primary. Answer: B: Home
⩥ A Genesys Cloud CX division can exist in multiple organizations?
True or False. Answer: False
⩥ An address is assigned to which one of the following Genesys Cloud
CX organizational units?
A: Organization
