1
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SFDC Admin Questions and Answers
(100% Correct Answers) Already Graded
A+
What are Campaigns? [ Ans: ] A Campaign is any Marketing
project that you want to plan, manage and track in Salesforce.
© 2025 Assignment Expert
What are Leads? [ Ans: ] A Lead is any person, organization or
company that may be interested in your products. Sometimes
Leads are referred to as Prospects or Suspects. Leads are not yet
customers.
Guru01 - Stuvia
What are Accounts? [ Ans: ] An Account is an organization,
individual or company involved with your business such as
customers, competitors and partners that you wish to track in
Salesforce.
Who are Contacts? [ Ans: ] A Contact is any individual or
influencer associated with an account that you want to track in
Salesforce.
What is an Opportunity? [ Ans: ] An Opportunity is any potential
revenue-generating event ("sales deal") that you want to track in
Salesforce.
What are Cases? [ Ans: ] A case is a detailed description of a
customer's feedback, problem or question.
, 2
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What are Solutions? [ Ans: ] A solution is a detailed description of
a customer issue and the resolution of that issue. The collection of
your organization's solution is referred to as knowledge base.
What are Forecasts? [ Ans: ] Forecast is your best estimate of
how much revenue you can generate in a quarter.
What are Reports? [ Ans: ] Reports are summaries and analyses
of your data, which you can display or print.
© 2025 Assignment Expert
What are Dashboards? [ Ans: ] Dashboards give you a real-time
snapshot of corporate metrics and key performance indicators. A
dashboard is a group of different charts or components that
graphically display your custom report data.
Guru01 - Stuvia
What are Calendar and Tasks? [ Ans: ] Activities are both tasks
and scheduled calendar events. You can define and track
activities for many different objects, including campaigns,
accounts, contacts and leads.
What are Products? [ Ans: ] Products are the individual items that
you sell on your opportunities.
What are the different editions in a Sales Cloud? [ Ans: ] Contact
Manager, Group, Professional, Enterprise, Unlimited
What are the different editions in a Service Cloud? [ Ans: ]
Professional, Enterprise, Unlimited
When does a user receive an email to activate his IP address? [
Ans: ] "After a user enters his login credentials and clicks on the
Login button
, 3
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- Salesforce checks whether the user is active.
- Checks if the Profile has login hours set.
- Checks if there are IP restrictions at Profile level.
- Checks browser for salesforce cookie
- Checks if IP is within Org wide trusted network.
© 2025 Assignment Expert
Yes on any of the above options - bypass identity confirmation.
No to all of the checks - activation reqd."
Guru01 - Stuvia
What is a business process? [ Ans: ] "Lead Process: Lead Status
(open, closed, etc.)
Sales Process (opportunity): Stage (won, lost, percentage)
Support Process (case): Case Status (open, closed, etc.)
Solutions Process: Solution Status (draft, deployed, etc.)"
What is a Profile? [ Ans: ] A collection of settings and permissions
that deines what the user can do with records they have access
to and how they view those records
Will Profiles override your organization's sharing model? [ Ans: ]
"Profiles never override your org sharing model. For example, the
Standard User profile gives a user access to create, edit and
delete leads. However a user with this profile cannot edit or delete
For Expert help and assignment solutions, +254707240657
SFDC Admin Questions and Answers
(100% Correct Answers) Already Graded
A+
What are Campaigns? [ Ans: ] A Campaign is any Marketing
project that you want to plan, manage and track in Salesforce.
© 2025 Assignment Expert
What are Leads? [ Ans: ] A Lead is any person, organization or
company that may be interested in your products. Sometimes
Leads are referred to as Prospects or Suspects. Leads are not yet
customers.
Guru01 - Stuvia
What are Accounts? [ Ans: ] An Account is an organization,
individual or company involved with your business such as
customers, competitors and partners that you wish to track in
Salesforce.
Who are Contacts? [ Ans: ] A Contact is any individual or
influencer associated with an account that you want to track in
Salesforce.
What is an Opportunity? [ Ans: ] An Opportunity is any potential
revenue-generating event ("sales deal") that you want to track in
Salesforce.
What are Cases? [ Ans: ] A case is a detailed description of a
customer's feedback, problem or question.
, 2
For Expert help and assignment solutions, +254707240657
What are Solutions? [ Ans: ] A solution is a detailed description of
a customer issue and the resolution of that issue. The collection of
your organization's solution is referred to as knowledge base.
What are Forecasts? [ Ans: ] Forecast is your best estimate of
how much revenue you can generate in a quarter.
What are Reports? [ Ans: ] Reports are summaries and analyses
of your data, which you can display or print.
© 2025 Assignment Expert
What are Dashboards? [ Ans: ] Dashboards give you a real-time
snapshot of corporate metrics and key performance indicators. A
dashboard is a group of different charts or components that
graphically display your custom report data.
Guru01 - Stuvia
What are Calendar and Tasks? [ Ans: ] Activities are both tasks
and scheduled calendar events. You can define and track
activities for many different objects, including campaigns,
accounts, contacts and leads.
What are Products? [ Ans: ] Products are the individual items that
you sell on your opportunities.
What are the different editions in a Sales Cloud? [ Ans: ] Contact
Manager, Group, Professional, Enterprise, Unlimited
What are the different editions in a Service Cloud? [ Ans: ]
Professional, Enterprise, Unlimited
When does a user receive an email to activate his IP address? [
Ans: ] "After a user enters his login credentials and clicks on the
Login button
, 3
For Expert help and assignment solutions, +254707240657
- Salesforce checks whether the user is active.
- Checks if the Profile has login hours set.
- Checks if there are IP restrictions at Profile level.
- Checks browser for salesforce cookie
- Checks if IP is within Org wide trusted network.
© 2025 Assignment Expert
Yes on any of the above options - bypass identity confirmation.
No to all of the checks - activation reqd."
Guru01 - Stuvia
What is a business process? [ Ans: ] "Lead Process: Lead Status
(open, closed, etc.)
Sales Process (opportunity): Stage (won, lost, percentage)
Support Process (case): Case Status (open, closed, etc.)
Solutions Process: Solution Status (draft, deployed, etc.)"
What is a Profile? [ Ans: ] A collection of settings and permissions
that deines what the user can do with records they have access
to and how they view those records
Will Profiles override your organization's sharing model? [ Ans: ]
"Profiles never override your org sharing model. For example, the
Standard User profile gives a user access to create, edit and
delete leads. However a user with this profile cannot edit or delete
