CHAM STUDY GUIDE EXAM QUESTIONS WITH CORRECT ANSWERS
What does the pre-encounter consist of? - CORRECT ANSWER✅✅Customer Service
Verification of Benefits
Referral/Transfer of Services
Scheduling
Financial clearance
Pre-registration
Prior Authorization/Referral Requirement
Customer Service - CORRECT ANSWER✅✅Project lasting first impression
Hiring right people
Provide training
Referral/Transfer of Services - CORRECT ANSWER✅✅maintaining the continuum of care for the patient
being transfered between facilities as well as intra/inter facility
Scheduling - CORRECT ANSWER✅✅Ensuring and special needs of the pt are available
Efficient pt flow
Efficient use of facility resource
Provide patient education
Proper identification of the patient
Pre-Registration - CORRECT ANSWER✅✅Streamline the Reg process
Verification of insurance benefits
Clarifying testing, pre-operative or procedure requirement
Medical necessity checking
Financial Clearance - CORRECT ANSWER✅✅Assisting patient to meet healthcare obligation
What does the pre-encounter consist of? - CORRECT ANSWER✅✅Customer Service
Verification of Benefits
Referral/Transfer of Services
Scheduling
Financial clearance
Pre-registration
Prior Authorization/Referral Requirement
Customer Service - CORRECT ANSWER✅✅Project lasting first impression
Hiring right people
Provide training
Referral/Transfer of Services - CORRECT ANSWER✅✅maintaining the continuum of care for the patient
being transfered between facilities as well as intra/inter facility
Scheduling - CORRECT ANSWER✅✅Ensuring and special needs of the pt are available
Efficient pt flow
Efficient use of facility resource
Provide patient education
Proper identification of the patient
Pre-Registration - CORRECT ANSWER✅✅Streamline the Reg process
Verification of insurance benefits
Clarifying testing, pre-operative or procedure requirement
Medical necessity checking
Financial Clearance - CORRECT ANSWER✅✅Assisting patient to meet healthcare obligation
