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CALIFORNIA QUALIFIED MANAGER EXAM
PREPARATION| COMPREHENSIVE Q&A
FOR CERTIFICATION SUCCESS
FMLA and CFRA are similar. These acts authorize employees to take unpaid or paid
leave to care for oneself or another. - correct-answer -16.3 Family & Medical
Leave Act (FMLA) and California Family Rights Act (CFRA)
What is the purpose of the Family & Medical Leave Act (FMLA)/ California Family
Rights Act (CFRA)?
employees cannot work more than 8 hours in any workday or more than 40 hours
in any workweek without overtime pay. 1 1/2 times pay rate for all hours between
8-12 hours and over 40 hours in workweek. 1 1/2 pay rate for first eight hours
worked on the seventh day of week, 2 times pay rate for all hours worked excess
of 12 hours and all hours worked in excess of 8 ours on seventh consecutive days
of work. - correct-answer -16.4 Pay Considerations
What are some pay considerations?
When you have more than 50 employees working full time, you need to offer
affordable medical benefits. Medical benefits are considered "affordable" when
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cost does not exceed 9.56% of employee's household income. Health insurance
coverage to at least 95% of full time employees ($2,320 fine per employee, but
first 30 not included). Small Business Health Option Program (SHOP) coverage
should be offered only to full time employees. - correct-answer -16.5 Affordable
Care Act
What is the purpose for the Affordable Care Act?
Law requires employers to allow full time and part time employees up to three
days of sick leave per year. - correct-answer -16.6 Sick Leave Benefits
What kind of sick leave benefits should employees have?
Direct, random, electronic clock, and electronic surveillance - correct-answer -
17.0 Supervision
What are four supervision techniques?
An employer is responsible for the wrong doings of his employees. Respondeat
Superior (BPC 7582.15) a licensee shall at all times be legally responsible for the
good conduct in the business of each of their employees, including manager. -
correct-answer -17.1 Vicarious Liability
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What is vicarious liability?
The most desirable supervision technique is direct supervision ideally. The
supervisor is able to address any concerns within a matter of minutes because the
supervisor is on property. Accessible to client, someone for client to hold
accountable, officer less likely to engage in misconduct. For every 5 to 7 officers,
you should have one supervisor. - correct-answer -17.2 Direct Supervision
Why is direct supervision the most desirable supervisory technique?
The second most desirable supervisor technique. Supervisor arrives on site
unannounced and the anticipation of an unannounced inspection will give
employee the impression they will be held accountable any hour of the shift. The
goal is not to catch the officer sleeping, but to ensure the the contract is
performed as agreed. - correct-answer -17.3 Random Inspections
Why are random inspections the second most desirable supervisory technique?
The security officer scans device to magnetic or electronic strips so:
1. patrols become predictable,
2. Ofc. goal becomes to scan clocks on time versus trying to prevent crime,
3. expensive to buy. - correct-answer -17.4 Electronic Clock
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Why is the electronic clock the third most desirable supervisory technique?
GPS, video surveillance, and audio surveillance
1. GPS tracks whereabouts, but not activities, and GPS is only good with direct
supervision.
2. Video surveillance is worse because you risk violating privacy laws.
3. Audio surveillance is even worse because Ofc calls at prearranged times to
update on Ofc's status. - correct-answer -17.5 Electronic Surveillance
Why is electronic surveillance the least desirable form of supervision?
pass the policy manual to an attorney for review and recommendations. Ensure all
policies are enforced uniformly against all employees. - correct-answer -18.0
Discipline
What should be the first thing you do after you purchase a policy manual?
Training Perspective - correct-answer -18.2 Training & Retraining
CALIFORNIA QUALIFIED MANAGER EXAM
PREPARATION| COMPREHENSIVE Q&A
FOR CERTIFICATION SUCCESS
FMLA and CFRA are similar. These acts authorize employees to take unpaid or paid
leave to care for oneself or another. - correct-answer -16.3 Family & Medical
Leave Act (FMLA) and California Family Rights Act (CFRA)
What is the purpose of the Family & Medical Leave Act (FMLA)/ California Family
Rights Act (CFRA)?
employees cannot work more than 8 hours in any workday or more than 40 hours
in any workweek without overtime pay. 1 1/2 times pay rate for all hours between
8-12 hours and over 40 hours in workweek. 1 1/2 pay rate for first eight hours
worked on the seventh day of week, 2 times pay rate for all hours worked excess
of 12 hours and all hours worked in excess of 8 ours on seventh consecutive days
of work. - correct-answer -16.4 Pay Considerations
What are some pay considerations?
When you have more than 50 employees working full time, you need to offer
affordable medical benefits. Medical benefits are considered "affordable" when
,2|Page
cost does not exceed 9.56% of employee's household income. Health insurance
coverage to at least 95% of full time employees ($2,320 fine per employee, but
first 30 not included). Small Business Health Option Program (SHOP) coverage
should be offered only to full time employees. - correct-answer -16.5 Affordable
Care Act
What is the purpose for the Affordable Care Act?
Law requires employers to allow full time and part time employees up to three
days of sick leave per year. - correct-answer -16.6 Sick Leave Benefits
What kind of sick leave benefits should employees have?
Direct, random, electronic clock, and electronic surveillance - correct-answer -
17.0 Supervision
What are four supervision techniques?
An employer is responsible for the wrong doings of his employees. Respondeat
Superior (BPC 7582.15) a licensee shall at all times be legally responsible for the
good conduct in the business of each of their employees, including manager. -
correct-answer -17.1 Vicarious Liability
,3|Page
What is vicarious liability?
The most desirable supervision technique is direct supervision ideally. The
supervisor is able to address any concerns within a matter of minutes because the
supervisor is on property. Accessible to client, someone for client to hold
accountable, officer less likely to engage in misconduct. For every 5 to 7 officers,
you should have one supervisor. - correct-answer -17.2 Direct Supervision
Why is direct supervision the most desirable supervisory technique?
The second most desirable supervisor technique. Supervisor arrives on site
unannounced and the anticipation of an unannounced inspection will give
employee the impression they will be held accountable any hour of the shift. The
goal is not to catch the officer sleeping, but to ensure the the contract is
performed as agreed. - correct-answer -17.3 Random Inspections
Why are random inspections the second most desirable supervisory technique?
The security officer scans device to magnetic or electronic strips so:
1. patrols become predictable,
2. Ofc. goal becomes to scan clocks on time versus trying to prevent crime,
3. expensive to buy. - correct-answer -17.4 Electronic Clock
, 4|Page
Why is the electronic clock the third most desirable supervisory technique?
GPS, video surveillance, and audio surveillance
1. GPS tracks whereabouts, but not activities, and GPS is only good with direct
supervision.
2. Video surveillance is worse because you risk violating privacy laws.
3. Audio surveillance is even worse because Ofc calls at prearranged times to
update on Ofc's status. - correct-answer -17.5 Electronic Surveillance
Why is electronic surveillance the least desirable form of supervision?
pass the policy manual to an attorney for review and recommendations. Ensure all
policies are enforced uniformly against all employees. - correct-answer -18.0
Discipline
What should be the first thing you do after you purchase a policy manual?
Training Perspective - correct-answer -18.2 Training & Retraining
