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D432 HR Employee Relations Questions
Questions and Correct Answers
The majority of the employees working for an international
organization are based in a central corporate office. Remote and
branch office employees often feel like they are being disrespected
by employees from the central office, which hinders the
achievement of organizational goals.
What can the organization do to bridge the gap between
employees?
Restructure the organizational roles at different locations to
distribute power equally
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Eliminate conflict by forming regional teams that do not interact
with employees at other locations
Implement a zero-tolerance policy for organizational cultural
insensitivity
correct
Periodically redistribute employees so they spend time working in
each location Ans: Implement a zero-tolerance policy for
organizational cultural insensitivity
A luxury retail organization releases its corporate sustainability
report. The report outlines measures taken by the organization to
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, 3 | Page
facilitate, encourage, and protect diversity, equity, and inclusion in
the workplace.
Which elements are being improved by this effort?
Job satisfaction elements
Performance elements
Retention elements
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Engagement elements
correct Ans: Engagement elements
A complaint is filed against an employee alleging continuous
violations of policies and procedures, unprofessional behavior,
and insubordination, even after multiple warnings.
Which type of investigation should be conducted in this scenario?
Workers' compensation investigation
Misconduct investigation
correct
© 2025 All rights reserved
D432 HR Employee Relations Questions
Questions and Correct Answers
The majority of the employees working for an international
organization are based in a central corporate office. Remote and
branch office employees often feel like they are being disrespected
by employees from the central office, which hinders the
achievement of organizational goals.
What can the organization do to bridge the gap between
employees?
Restructure the organizational roles at different locations to
distribute power equally
© 2025 All rights reserved
, 2 | Page
Eliminate conflict by forming regional teams that do not interact
with employees at other locations
Implement a zero-tolerance policy for organizational cultural
insensitivity
correct
Periodically redistribute employees so they spend time working in
each location Ans: Implement a zero-tolerance policy for
organizational cultural insensitivity
A luxury retail organization releases its corporate sustainability
report. The report outlines measures taken by the organization to
© 2025 All rights reserved
, 3 | Page
facilitate, encourage, and protect diversity, equity, and inclusion in
the workplace.
Which elements are being improved by this effort?
Job satisfaction elements
Performance elements
Retention elements
© 2025 All rights reserved
, 4 | Page
Engagement elements
correct Ans: Engagement elements
A complaint is filed against an employee alleging continuous
violations of policies and procedures, unprofessional behavior,
and insubordination, even after multiple warnings.
Which type of investigation should be conducted in this scenario?
Workers' compensation investigation
Misconduct investigation
correct
© 2025 All rights reserved
