1|Page
D514/ WGU D514 EXAM/ WGU D514 OA EXAM
2025/2026 ACTUAL EXAM QUESTIONS AND
CORRECT VERIFIED ANSWERS ALREADY
GRADED A+ / D514 OA ANALYTICAL METHODS OF
HEALTHCARE LEADERS OBJECTIVE ASSESSMENT
A hospital would like to reduce the outstanding accounts
receivables with large amounts. The chief financial officer (CFO)
asked the director of patient accounts to identify delinquent
accounts based on patient demographics to create a collection
process through the patient portal. How should the CFO use the
data?
To outsource the hospital's collection function
To implement improvements in the revenue cycle process
To explain delays in collection to the board's finance committee
To replace staff in areas where substandard performance is
identified - ✔✔✔ Correct Answer > To implement improvements in the
revenue cycle process
A researcher wants to determine whether continuity of care is
improved with the use of coordination of care documents
among primary care physicians and specialists. The researcher
decides
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to review various published studies to assess the clinical
effectiveness of these documents on patient outcomes.Which
research method is being used?
Case study
Cohort study
Meta-analysis
Literature review - ✔✔✔ Correct Answer > Meta-analysis
The quality improvement team is reviewing quarterly incident
reports and evaluating the effect of Six Sigma strategies on the
quantity of medication errors over the past two years. The team
hypothesizes a continuous reduction in medical errors for each
quarter. The sample consists of patient clinical and demographic
characteristics. Unfortunately, causation cannot be determined
from the data available. Which research method should be used
to test the team's hypothesis?
Time-Series
Cross-Sectional
Pretest-posttest
Randomized Control Trial - ✔✔✔ Correct Answer > Time-series
Assoc. between pt satisfaction & hospital market share.
Researcher hypothesizes that increased pt satisfaction will lead
to increase in hosp. market share. Longitudinal study of 7 years
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will be conducted to assess the change in hospital market share
over time. Urban hospitals from the U.S. that have > 100 beds
will be included. The data set will include hosp. characteristics
and market characteristics. Admin. data will be obtained from
the Am. Hospital Association's Annual Survey of Hospitals, the
Area Health Resources File, and the Hosp. Compare website.
The variables included in the data set will control for other
factors that may impact hospital pt satisfaction. Stat. significance
will be set at α = 0.05 for the analysis. The results of the
analysis will be of interest to hospital administrators and policy
makers. Which component is missing? Analysis plan Data
collection Study population Research design - ✔✔✔ Correct Answer >
Analysis plan
A policy analyst is interested in determining if the prospective
payment system (PPS) has improved hospital efficiency over time
during the past ten years. The sample for analysis consists of ten
years of data after the introduction of the PPS and includes
measures of efficiency and other relevant control variables. The
analyst hypothesizes that hospital efficiency should have
increased each year after the PPS was implemented.Which
research method should the analyst use?
Time-Series
Cross-Sectional
Pretest-posttest
Randomized Control Trial - ✔✔✔ Correct Answer > Time-Series
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A hospital researcher has access to one year of hospital
emergency department claims data. The researcher is
investigating the association of race on the timeliness of delivery
of care. The sample includes information on patient
demographics, insurance information, and emergency
department factors. Due to patient confidentiality, the sample
does not include patient clinical information and
outcomes.Which research method should be used?
Time-Series
Cross-Sectional
Pretest-posttest
Randomized Control Trial - ✔✔✔ Correct Answer > Cross Sectional
Which type of data analysis could be used in quantitative
research?
Reporting the gender of participants
Ranking the severity order with 1 as the worst and 4 as the best
Reporting the distribution of results or outcomes
Using categorical variables with 0=no and 1=yes - ✔✔✔ Correct
Answer > Reporting the distribution of results or outcomes
What is a characteristic of qualitative research methods?
Utilizes large sample sizes
D514/ WGU D514 EXAM/ WGU D514 OA EXAM
2025/2026 ACTUAL EXAM QUESTIONS AND
CORRECT VERIFIED ANSWERS ALREADY
GRADED A+ / D514 OA ANALYTICAL METHODS OF
HEALTHCARE LEADERS OBJECTIVE ASSESSMENT
A hospital would like to reduce the outstanding accounts
receivables with large amounts. The chief financial officer (CFO)
asked the director of patient accounts to identify delinquent
accounts based on patient demographics to create a collection
process through the patient portal. How should the CFO use the
data?
To outsource the hospital's collection function
To implement improvements in the revenue cycle process
To explain delays in collection to the board's finance committee
To replace staff in areas where substandard performance is
identified - ✔✔✔ Correct Answer > To implement improvements in the
revenue cycle process
A researcher wants to determine whether continuity of care is
improved with the use of coordination of care documents
among primary care physicians and specialists. The researcher
decides
,2|Page
to review various published studies to assess the clinical
effectiveness of these documents on patient outcomes.Which
research method is being used?
Case study
Cohort study
Meta-analysis
Literature review - ✔✔✔ Correct Answer > Meta-analysis
The quality improvement team is reviewing quarterly incident
reports and evaluating the effect of Six Sigma strategies on the
quantity of medication errors over the past two years. The team
hypothesizes a continuous reduction in medical errors for each
quarter. The sample consists of patient clinical and demographic
characteristics. Unfortunately, causation cannot be determined
from the data available. Which research method should be used
to test the team's hypothesis?
Time-Series
Cross-Sectional
Pretest-posttest
Randomized Control Trial - ✔✔✔ Correct Answer > Time-series
Assoc. between pt satisfaction & hospital market share.
Researcher hypothesizes that increased pt satisfaction will lead
to increase in hosp. market share. Longitudinal study of 7 years
,3|Page
will be conducted to assess the change in hospital market share
over time. Urban hospitals from the U.S. that have > 100 beds
will be included. The data set will include hosp. characteristics
and market characteristics. Admin. data will be obtained from
the Am. Hospital Association's Annual Survey of Hospitals, the
Area Health Resources File, and the Hosp. Compare website.
The variables included in the data set will control for other
factors that may impact hospital pt satisfaction. Stat. significance
will be set at α = 0.05 for the analysis. The results of the
analysis will be of interest to hospital administrators and policy
makers. Which component is missing? Analysis plan Data
collection Study population Research design - ✔✔✔ Correct Answer >
Analysis plan
A policy analyst is interested in determining if the prospective
payment system (PPS) has improved hospital efficiency over time
during the past ten years. The sample for analysis consists of ten
years of data after the introduction of the PPS and includes
measures of efficiency and other relevant control variables. The
analyst hypothesizes that hospital efficiency should have
increased each year after the PPS was implemented.Which
research method should the analyst use?
Time-Series
Cross-Sectional
Pretest-posttest
Randomized Control Trial - ✔✔✔ Correct Answer > Time-Series
, 4|Page
A hospital researcher has access to one year of hospital
emergency department claims data. The researcher is
investigating the association of race on the timeliness of delivery
of care. The sample includes information on patient
demographics, insurance information, and emergency
department factors. Due to patient confidentiality, the sample
does not include patient clinical information and
outcomes.Which research method should be used?
Time-Series
Cross-Sectional
Pretest-posttest
Randomized Control Trial - ✔✔✔ Correct Answer > Cross Sectional
Which type of data analysis could be used in quantitative
research?
Reporting the gender of participants
Ranking the severity order with 1 as the worst and 4 as the best
Reporting the distribution of results or outcomes
Using categorical variables with 0=no and 1=yes - ✔✔✔ Correct
Answer > Reporting the distribution of results or outcomes
What is a characteristic of qualitative research methods?
Utilizes large sample sizes
