.
An effective quality improvement program includes case review,
feedback, and: Correct Answer Continuing dispatch education
(CDE)
.
The caller reports finding a 50-gallon drum in an empty field
that he believes may contain hazardous waste. Key Questioning
finds:
chemical marking labels worn away and unreadable
nothing has spilled/leaked
no one is injured Correct Answer 61-A-1
.
The Gap Theory suggests that: Correct Answer silent "gaps"
during the calltaking process can elevate caller anxiety.
.
When using the FPDS, actual response assignments and
emergency modes(lights-and-siren vs. no lights-and-siren) are
predetermined by: Correct Answer local Fire & Emergency
Services Administration.
A caller using a landline phone reports smelling an odor of
natural gas inside her house. She does not hear the gas and does
not know where the gas odor is coming from. After completing
Key Questioning on Protocol 60, initiating dispatch, providing
PDIs, and addressing applicable CEI, what should you do next?
Correct Answer Go to X-1: Routine Disconnect.
, A case should be coded as a REPORTED
BUILDING/STRUCTURE FIRE when, during Case Entry, the
caller spontaneously reports: Correct Answer visible flames,
smoke, or fire in or coming from a building or structure
A suspect caller reports that he has planted a bomb at a hospital.
The bomb is set to explode in less than 30 minutes, but the caller
will give you no more information. What is the most appropriate
Determinant Code? Correct Answer 76-C-1H
According to Protocol B: Building Evacuation and Health/Life
Safety, what should the caller who is trapped two stories up do
after breaking a window and clearing out the glass? Correct
Answer Exit the window by going out feet first and then
hanging down as far as s/he can before letting go.
According to the Vehicle in Floodwater (Caller Inside)
instructions on Protocol A, what is the best way to help children
escape from a vehicle in floodwater? Correct Answer Callers
should start with the oldest child and get the children on top of
the roof before climbing to the roof themselves.
An incident involving a person needing rescue and emergency
medical treatment is a fire incident until the person has been
rescued. Correct Answer True
For a first-party caller in a sinking vehicle, go directly to PAIs
without obtaining an address, phone number, or name during
Case Entry. Correct Answer True