Actual Complete Real Exam Questions & Correct Answers
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What is empathy? - ANSWER-putting yourself in someone
else's shoes
Who is the observer, interpreter, and listener of the message?
- ANSWER-the
receiver
What are the five steps of assertive communication? -
ANSWER-get the person's attention, express concern, state the
problem, propose an action and reach a decision
What can cause serious injury to a patient and should never
happen in a hospital? (ex: a towel left in a pt after surgery) -
ANSWER-never events
A basic human need, second only to survival needs like
oxygen and nutrition -
ANSWER-
safety
What is a major cause of death and injury of older adults and
children under five
,years? - ANSWER-
home fires
What is the priority action for the nurse who sees a child eating
a hot dog that
begins to cough? - ANSWER-promote
coughing
Under what circumstances is it okay to recap a used needle? -
ANSWER-under
no
circumstances
The nurse should teach the client causes of motor vehicle
accidents include... -
ANSWER-distraction, speeding, and not being
cautious of the road
How often do you check restraints on a person? - ANSWER-30
minutes
Restraints must be released when necessary and at least
every... - ANSWER-2
hours
What do you need in order to place a restraint on a patient?
- ANSWER-a
doctor's
order
, What should the nurse do if a patient begins to fall? - ANSWER-
Guide them to
the
floor
RACE stands for... - ANSWER-rescue, alarm, contain,
extinguish/evacuate
What is the purpose of an incident report? - ANSWER-A tool
used in identifying
opportunities for
improvement
What is the mission of OSHA? - ANSWER-to prevent work-
related injuries,
illnesses, and
deaths
What is the leading cause of death of patients age 35-64?
- ANSWER-
Poisoning
Who publishes National Patient Safety Goals? -
ANSWER-The Joint
Commission
To prevent falls... - ANSWER-remove clutter from
walkways and lock the