CPPS Practice Exam - Culture Questions with
Detailed Verified Answers
A hospital is using the AHRQ Hospital Survey on Patient Safety Culture. There were
80 employees who responded. Responses to the survey item that states "we have
patient safety problems in this unit" were as follows:
Response # of Respondents
Strongly Agree 16
Agree 32
Neither Agree nor Disagree 12
Disagree 17
Strongly Disagree 3
What is the Percent Positive Score that should be reported for this item?
A. 75%
B. 60%
C. 25%
D. 20% Ans: C. 25%
To improve culture of safety survey results, an organization should:
, a) Offer coaching and apply Just Culture principles to leaders in lower performing
areas
b) Acknowledge and celebrate high performing areas in front of leadership
c) Perform root cause analysis on underperforming units to better understand their
results
d) Identify best practice in high performing units and disseminate to other settings
Ans: d) Identify best practice in high performing units and disseminate to other
settings
The human resource department asked the patient safety specialist for
recommendations on new policies to help support safety culture. The
recommendation that best promotes a culture of safety is:
a) Sending human resources all event data so they can record involvement in adverse
events in personnel files
b) Including human resources in all root cause analyses so they can provide guidance
on recommended training updates for staff
c) Implementation of routine use of a tool to determine which events are attributed to
human error, at risk behavior, and reckless behavior
d) Implementation of routine use of a tool to determine which events are attributed to
human error, at risk behavior, and reckless behavior and consult with human
resources on risk and reckless behavior cases Ans: d) Implementation of routine use
of a tool to determine which events are attributed to human error, at risk behavior,
and reckless behavior and consult with human resources on risk and reckless behavior
cases
4. In which of the following activities would a patient safety specialist engage to
promote a culture of safety?
a) Review annual data on defects and successes
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Detailed Verified Answers
A hospital is using the AHRQ Hospital Survey on Patient Safety Culture. There were
80 employees who responded. Responses to the survey item that states "we have
patient safety problems in this unit" were as follows:
Response # of Respondents
Strongly Agree 16
Agree 32
Neither Agree nor Disagree 12
Disagree 17
Strongly Disagree 3
What is the Percent Positive Score that should be reported for this item?
A. 75%
B. 60%
C. 25%
D. 20% Ans: C. 25%
To improve culture of safety survey results, an organization should:
, a) Offer coaching and apply Just Culture principles to leaders in lower performing
areas
b) Acknowledge and celebrate high performing areas in front of leadership
c) Perform root cause analysis on underperforming units to better understand their
results
d) Identify best practice in high performing units and disseminate to other settings
Ans: d) Identify best practice in high performing units and disseminate to other
settings
The human resource department asked the patient safety specialist for
recommendations on new policies to help support safety culture. The
recommendation that best promotes a culture of safety is:
a) Sending human resources all event data so they can record involvement in adverse
events in personnel files
b) Including human resources in all root cause analyses so they can provide guidance
on recommended training updates for staff
c) Implementation of routine use of a tool to determine which events are attributed to
human error, at risk behavior, and reckless behavior
d) Implementation of routine use of a tool to determine which events are attributed to
human error, at risk behavior, and reckless behavior and consult with human
resources on risk and reckless behavior cases Ans: d) Implementation of routine use
of a tool to determine which events are attributed to human error, at risk behavior,
and reckless behavior and consult with human resources on risk and reckless behavior
cases
4. In which of the following activities would a patient safety specialist engage to
promote a culture of safety?
a) Review annual data on defects and successes
© Get it right 2025 Getaway - Stuvia US All rights reserved
