Correct Answers)
what must you do with carry on baggage that cannot be properly stowed in the cabin? —
Answer: it must be tagged by ground personnel and stored as checked baggage
what is the goal of 10-5-0? —Answer: to complete all required tasks and ensure the door is
closed 5 minutes prior to departure
when should the door arming announcement be made? —Answer: prior to arming the door for
departure
when should the door disarming announcement be made? —Answer: after disarming door and
crosschecking door for arrival
what is an unaccompanied minor? —Answer: a child aged 5 to 14 who is traveling on their
own
how many unaccompanied minors are allowed per flight? —Answer: 6 during regular
operations
what does YPTA mean on my flight app? —Answer: young passenger traveling alone- child
aged 15-17 who did not enroll in the unaccompanied minor program
when must safety demonstration be completed? —Answer: prior to every takeoff
where can you find your assigned position for safety demonstration? —Answer: in flight
attendant assignment tables
where should you be during a video safety demonstration? —Answer: as close to your
assigned exit as possible without blocking customer view of video
when should flight attendants assume brace position? —Answer: for every takeoff and landing
where should link be stowed while you are seated in your jumpseat? —Answer: in a garment
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,in demo pouch
in a FAA approved location
when should flight attendants take their jumpseat for takeoff? —Answer: after all safety related
duties are completed
when should flight attendants take their jumpseat for landing? —Answer: after performing all
safety related duties during initial approach
how many flight attendants should be available in the cabin at all times? —Answer: at least one
how often should a cabin walk through be completed? —Answer: every 15 minutes
how do you inform the captain that the cabin is ready for pushback? —Answer: purser tells
captain "cabin is ready" or something similar
what is considered a lap child? —Answer: child under 2 who does not have a purchased seat
what is the code in the myflight app for a lap child? —Answer: INFT
what are the seating restrictions for someone traveling with a lap child? —Answer: can not be
seated in an exit row
how many lap children can be seated in each seat group? —Answer: no more than the number
of extra oxygen masks for that group
what is a CRS? —Answer: child restraint system
what are the seating restrictions for child restraint systems? —Answer: may not be located in
an exit row a row immediately forward or aft of exit row
may not block egress to the aisle
when are infant life vests to be distrubuted? —Answer: before departure on flights operating
more than 50 nautical miles away from land, or upon request or in event of planned emergency
on flights operation less than 50 nautical miles away from land
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, when should a predeparture breifing occur between purser and CSR? —Answer: prior to every
flight
what is the AWARE acronym intended for? —Answer: to help both flight attendants and CSRs
remember and complete all components of a through ugh pre-departure briefing
who is responsible for verifying minimum crew is on board? —Answer: CSR and ALL flight
attendants
when is minimum crew required to be on board? —Answer: prior to customer boarding and
whenever customers are on board the aircraft
when is the captain briefing to flight attendants required? —Answer: prior to every flight,
before or after preflight safety checks are completed
when should purser briefing to flight attendants be completed? —Answer: prior to every flight
what is CRM? —Answer: crew resource management
what is the purpose of CRM/TEM? —Answer: to maximize flight safety by minimizing
incidents and accidents caused by human factors
what is TEM? —Answer: threat and error management
what are the CUS words? —Answer: Concerned
Uncomfortable
Safe
what are CUS words for? —Answer: to progressively heighten awareness if they determine
their concerns are not being conveyed efficiently
true or false: it is the responsibility of the flight attendants to ensure the rights of customers
with disabilities are not denied while on board the aircraft —Answer: true
who is able to decide if a customer with a disability is able to travel? —Answer: CRO and the
captain
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