MEDCA Phlebotomy Certification Study Guide
1. Work duties Equipme
of a nt
phlebotomis Procedur
t e
technician can be Patient Care
categorized Patient Information
into 4
categories
2. Equipment - phlebotomists must ensure that all equipment and areas used are sterile
-equipment includes needles, bandages, gauzes,
tubes, other collection devices, as well as labels for
tubes
-tracking supplies to ensure that proper amounts are always present
- disposal of needles and other used supplies
3. Procedure - correct puncture or incision of patient's skin
-collecting the correct amount of blood or other fluids - correct
labeling of collection tubes/devices
-completing and submitting documents needed to lab
4. Patient Care - reassuring patients, as some may have fear of needles
-being able to answer questions that patients may have
-verifying patient information to ensure accuracy of tests or procedure
- moni- toring patient during procedure to prevent movement or
fainting
5. Patient Improve- ment Methods
Informa- tion
6. Quality
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, MEDCA Phlebotomy Certification Study Guide
-patients' rights must be accurate documentation to the laboratory to ensure
respected performance of tests ordered by physician
-keeping patients' medical
records confidential Include the use of data-based methods in order to reach
-accurate documentation of
collection, ordered tests, improvement Include flow charts and pareto charts
and test results - providing
7. Flowchart - used to break out components into diagrams in order to understand a
process
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53
, MEDCA Phlebotomy Certification Study Guide
8. Pareto Chart - bar charts are made that show the frequency of problems
9. What does Technique of
qual- ity Phlebotomist
improvement Frequency of
for specimen
hematoma
col- lection
Recollection Rates
involve?
10. What is
Expiration Date
included in
Stability
quality control
records Information
Storage
Information
Proper Use
Precision of testing supplies/reagents
11. Where can Accuracy of testing supplies/reagents
phle-
botomists Hospital
work? Clinic
Doctor's oflce
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
12. Hospital institution which provides medical and surgical treatment
13. Clinic institution or hospital department focusing on diagnosis and care of
outpatients
14. Doctor's Office suite/oflce where doctors receive and treat patients
15. Laboratory building or room where tests are performed to evaluate specimens in orde
3/
53
, MEDCA Phlebotomy Certification Study Guide
to
diagnose medical conditions
16. Blood Bank institution where blood is collected from donors, and then stored and
prepared for transfusion
4/
53
1. Work duties Equipme
of a nt
phlebotomis Procedur
t e
technician can be Patient Care
categorized Patient Information
into 4
categories
2. Equipment - phlebotomists must ensure that all equipment and areas used are sterile
-equipment includes needles, bandages, gauzes,
tubes, other collection devices, as well as labels for
tubes
-tracking supplies to ensure that proper amounts are always present
- disposal of needles and other used supplies
3. Procedure - correct puncture or incision of patient's skin
-collecting the correct amount of blood or other fluids - correct
labeling of collection tubes/devices
-completing and submitting documents needed to lab
4. Patient Care - reassuring patients, as some may have fear of needles
-being able to answer questions that patients may have
-verifying patient information to ensure accuracy of tests or procedure
- moni- toring patient during procedure to prevent movement or
fainting
5. Patient Improve- ment Methods
Informa- tion
6. Quality
1/
53
, MEDCA Phlebotomy Certification Study Guide
-patients' rights must be accurate documentation to the laboratory to ensure
respected performance of tests ordered by physician
-keeping patients' medical
records confidential Include the use of data-based methods in order to reach
-accurate documentation of
collection, ordered tests, improvement Include flow charts and pareto charts
and test results - providing
7. Flowchart - used to break out components into diagrams in order to understand a
process
2/
53
, MEDCA Phlebotomy Certification Study Guide
8. Pareto Chart - bar charts are made that show the frequency of problems
9. What does Technique of
qual- ity Phlebotomist
improvement Frequency of
for specimen
hematoma
col- lection
Recollection Rates
involve?
10. What is
Expiration Date
included in
Stability
quality control
records Information
Storage
Information
Proper Use
Precision of testing supplies/reagents
11. Where can Accuracy of testing supplies/reagents
phle-
botomists Hospital
work? Clinic
Doctor's oflce
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
12. Hospital institution which provides medical and surgical treatment
13. Clinic institution or hospital department focusing on diagnosis and care of
outpatients
14. Doctor's Office suite/oflce where doctors receive and treat patients
15. Laboratory building or room where tests are performed to evaluate specimens in orde
3/
53
, MEDCA Phlebotomy Certification Study Guide
to
diagnose medical conditions
16. Blood Bank institution where blood is collected from donors, and then stored and
prepared for transfusion
4/
53
