TEST BANK COMPLETE__
ORGANIZATIONAL BEHAVIOR, 18TH EDITION (2022)
BY STEPHEN P. ROBBINS, TIMOTHY JUDGE, TIM JUDGE
ALL CHAPTER 1-18| 4 UNITS| LATEST VERSION WITH WELL DETAILED ANSWERS| GRADE A+
,table of contents
Part 1: introduction ............................................................................................................................3
Chapter 1 what is organizational behavior? ............................................................................................. 3
Part 2: the individual......................................................................................................................... 42
Chapter 2 diversity and inclusion in organizations ................................................................................. 42
Chapter 3 job attitudes ........................................................................................................................ 83
Chapter 4 emotions and moods ........................................................................................................... 130
Chapter 5 personality and individual differences .............................................................................. 171
Chapter 6 perception and individual decision making ...................................................................... 215
Chapter 7 motivation concepts ......................................................................................................... 259
Chapter 8 motivation: from concepts to applications ....................................................................... 301
Part 3: the group ............................................................................................................................ 342
Chapter 9 foundations of group behavior ......................................................................................... 342
Chapter 10 understanding work teams ........................................................................................... 385
Chapter 11 communication ............................................................................................................. 426
Chapter 12 leadership...................................................................................................................... 467
Chapter 13 power and politics ......................................................................................................... 510
Chapter 14 conflict and negotiation ................................................................................................ 552
Chapter 15 foundations of organization structure .......................................................................... 593
Part 4: the organization system ...................................................................................................... 636
Chapter 16 organizational culture and change................................................................................ 636
Chapter 17 stress and health in organizations ................................................................................ 680
,Essentials of organizational behavior, 18e (Robbins)
Part 1: introduction
Chapter 1 what is organizational behavior?
1) the impact of what three areas are investigated in the study of organizational behavior?
A) profit structure, organizational complexity, and job satisfaction
B) individuals, profit structure, and job satisfaction
C) individuals, groups, and job satisfaction
D) groups, structure, and profit structure
E) individuals, groups, and structure
Ans>> e
Explanation: ob investigates the impact that individuals, groups, and structures have on behavior within
organizations.
Diff: 2
Aacsb: analytical thinking quest. Category: concept
Lo: 1.1 define organizational behavior (ob).
2) which of the following is not a core topic of organizational behavior?
A) motivation
B) attitude development
C) conflict
D) resource allocation
E) work design
Ans>> d
Explanation: ob includes the core topics of motivation, leader behavior and power, interpersonal
communication, group structure and processes, personality, emotions, and values, attitude
development and perception, change processes, conflict and negotiation, and work design. It does not
include resource allocation.
Diff: 2
Aacsb: analytical thinking quest. Category: concept
, Lo: 1.1 define organizational behavior (ob).
3) according to a study by monster (a global employment company), the number one most
frequently desired skill in applicants was .
A) ethical
B) technical
C) communication
D) computer
E) accounting
Ans>> c
Explanation: monster mined data from nearly one million market-wide job postings to identify skills that
were most often sought by employers. At the top of the list was communication skills. This was also
reiterated by jeff weiner, the ceo of linkedin.
Diff: 1
Aacsb: analytical thinking quest. Category: concept
Lo: 1.1 define organizational behavior (ob).
4) according to a recent large-scale survey, 58% of managers did not receive .
A) pay incentives
B) training
C) administrative support
D) insurance
E) office space
Ans>> b
Explanation: fifty-eight percent of managers reported they had not received any training and 25%
admitted they were not ready to lead others when they were given the role.
Diff: 2
Aacsb: analytical thinking quest. Category: concept
Lo: 1.1 define organizational behavior (ob).
ORGANIZATIONAL BEHAVIOR, 18TH EDITION (2022)
BY STEPHEN P. ROBBINS, TIMOTHY JUDGE, TIM JUDGE
ALL CHAPTER 1-18| 4 UNITS| LATEST VERSION WITH WELL DETAILED ANSWERS| GRADE A+
,table of contents
Part 1: introduction ............................................................................................................................3
Chapter 1 what is organizational behavior? ............................................................................................. 3
Part 2: the individual......................................................................................................................... 42
Chapter 2 diversity and inclusion in organizations ................................................................................. 42
Chapter 3 job attitudes ........................................................................................................................ 83
Chapter 4 emotions and moods ........................................................................................................... 130
Chapter 5 personality and individual differences .............................................................................. 171
Chapter 6 perception and individual decision making ...................................................................... 215
Chapter 7 motivation concepts ......................................................................................................... 259
Chapter 8 motivation: from concepts to applications ....................................................................... 301
Part 3: the group ............................................................................................................................ 342
Chapter 9 foundations of group behavior ......................................................................................... 342
Chapter 10 understanding work teams ........................................................................................... 385
Chapter 11 communication ............................................................................................................. 426
Chapter 12 leadership...................................................................................................................... 467
Chapter 13 power and politics ......................................................................................................... 510
Chapter 14 conflict and negotiation ................................................................................................ 552
Chapter 15 foundations of organization structure .......................................................................... 593
Part 4: the organization system ...................................................................................................... 636
Chapter 16 organizational culture and change................................................................................ 636
Chapter 17 stress and health in organizations ................................................................................ 680
,Essentials of organizational behavior, 18e (Robbins)
Part 1: introduction
Chapter 1 what is organizational behavior?
1) the impact of what three areas are investigated in the study of organizational behavior?
A) profit structure, organizational complexity, and job satisfaction
B) individuals, profit structure, and job satisfaction
C) individuals, groups, and job satisfaction
D) groups, structure, and profit structure
E) individuals, groups, and structure
Ans>> e
Explanation: ob investigates the impact that individuals, groups, and structures have on behavior within
organizations.
Diff: 2
Aacsb: analytical thinking quest. Category: concept
Lo: 1.1 define organizational behavior (ob).
2) which of the following is not a core topic of organizational behavior?
A) motivation
B) attitude development
C) conflict
D) resource allocation
E) work design
Ans>> d
Explanation: ob includes the core topics of motivation, leader behavior and power, interpersonal
communication, group structure and processes, personality, emotions, and values, attitude
development and perception, change processes, conflict and negotiation, and work design. It does not
include resource allocation.
Diff: 2
Aacsb: analytical thinking quest. Category: concept
, Lo: 1.1 define organizational behavior (ob).
3) according to a study by monster (a global employment company), the number one most
frequently desired skill in applicants was .
A) ethical
B) technical
C) communication
D) computer
E) accounting
Ans>> c
Explanation: monster mined data from nearly one million market-wide job postings to identify skills that
were most often sought by employers. At the top of the list was communication skills. This was also
reiterated by jeff weiner, the ceo of linkedin.
Diff: 1
Aacsb: analytical thinking quest. Category: concept
Lo: 1.1 define organizational behavior (ob).
4) according to a recent large-scale survey, 58% of managers did not receive .
A) pay incentives
B) training
C) administrative support
D) insurance
E) office space
Ans>> b
Explanation: fifty-eight percent of managers reported they had not received any training and 25%
admitted they were not ready to lead others when they were given the role.
Diff: 2
Aacsb: analytical thinking quest. Category: concept
Lo: 1.1 define organizational behavior (ob).
