Spectrum Final Exam Questions With 100% Correct Answers 2025/2026

Spectrum Final Exam Questions With 100% Correct Answers 2025/2026 What installation code should we use when doing a transfer in CSG? - answer-Transfer Service What is the tool where we can send a temporary PIN to authenticate an account? - answer-CAAT What are the phone codes we should use in CSG when we are bundling internet and home phone? - answer-HP Autho, S Wifi Opt In, HP Active When are we supposed to use the code S NO HSD in CSG? - answer-When bundling TV & Phone What reason code are we supposed to use when doing shipping or pick up in CSG? - answer-XT (No Truck) What reason code we should use when we are creating n account or when we are adding a line of business with professional installation? - answer-SC (New Sale) What is the reason code we should use in CSG when creating a transfer of service from one address to another? - answer-1C What installation code should we use for an existing customer adding cable to an existing Internet customer? - answer-Truck Roll Upgrade Fee What is the structure of a proper notation/documentation? - answer-Name Reason for calling ResolutionExplanation of charges Follow up needed When will in agent deliver a verbatim statement in a call? - answer-When adding Apple TV or Mobile Where should I go in CSG if I want to add a line of business to existing customers account? - answerSelect Order Work Flow & Change of Service Where should I go if I want to see future payments? - answer-Billing / Money Sign Where should I do if I want to see the order history? - answer-Clock / Work History Where should I go if I want to take a payment? - answer-Payment Receipt / Little Calculator