Project Responsible Organization 3 –
Organizational Analysis and Change
MCQs with answers
Lecture 1 – Introduction
1. Which of the following best captures the main idea behind the DOVE cycle?
a) A linear model of management control focused on performance metrics.
b) A repetitive process emphasizing continuous organizational learning and adaptation.
c) A top-down managerial framework for decision-making.
d) A one-time intervention used to fix structural inefficiencies.
Answer: b)
2. After evaluating a recent change, a company identifies new problems and starts designing
another solution. Which phase of the DOVE cycle does this illustrate?
a) Implementation
b) Diagnosis
c) Evaluation leading back to Diagnosis
d) Transition
Answer: c)
3. In the outer context, which of the following combinations best represents relevant factors?
a) Culture, leadership, control systems
b) Political, economic, social, technological, ecological forces
c) Strategy, resources, structure
d) Motivation, communication, leadership
Answer: b)
4. The inner context differs from the outer context mainly because it focuses on:
a) Internal structures and culture rather than external pressures
b) Environmental competition rather than internal control
c) Technological changes in the market
d) Customer and stakeholder demands
Answer: a)
5. True/False
Strategic change typically arises from developments inside the organization rather than
external forces.
a) True
b) False
Answer: b)
,6. If a company redesigns its production layout and reallocates workers, what type of change
element is being modified?
a) Soft element
b) Belief system
c) Hard element
d) Cultural element
Answer: c)
7. Which of the following represents a soft element in organizational change?
a) Budget allocation
b) Workflow design
c) IT infrastructure
d) Employee beliefs and assumptions
Answer: d)
8. Changing means rather than ends implies that:
a) The organization is changing its goals.
b) The organization has abandoned measurable outcomes.
c) The organization is removing both its goals and processes.
d) The organization is keeping goals the same but altering how they are achieved.
Answer: d)
9. The Change Flowchart begins with:
a) Designing the transition process
b) Analyzing competitive position
c) Evaluating change outcomes
d) Implementing actions
Answer: b)
10. When a change agent focuses on aligning daily activities with strategic goals, they mainly
demonstrate:
a) Analytical skills
b) Judgmental skills
c) Translation skills
d) Implementation skills
Answer: c)
11. Which skill from the AJTI set involves deciding what is most critical in a specific
situation and designing an appropriate process?
a) Implementation
b) Translation
c) Analytical
d) Judgmental
Answer: d)
,12. True/False
The transition state in change represents the phase of reflection and analysis before taking
action.
a) True
b) False
Answer: b) - it’s the “messy middle” where active adjustments and actions take place.
13. Why would an environmentally friendly change process differ between a hospital and a
manufacturer?
a) Because their means and end goals differ
b) Because of differences in their macro contexts
c) Because both have similar processes but distinct budgets
d) Because the hospital faces less regulation
Answer: a)
14. Process theory primarily seeks to explain:
a) How and why organizations change over time
b) What outcomes organizations aim for
c) The ideal structure for innovation
d) The static conditions of successful firms
Answer: a)
15. The continuous change model assumes that:
a) Change happens in long, revolutionary bursts
b) Change is sporadic and unpredictable
c) Change is ongoing and incremental
d) Change is triggered only by crises
Answer: c)
16. When managers only make small adaptations despite major environmental shifts, this
leads to:
a) Strategic drift
b) Evolutionary change
c) Teleological adjustment
d) Cultural alignment
Answer: a)
17. If a company’s strategy remains stable for years but occasionally undergoes a radical
restructuring, it follows which change model?
a) Continuous change
b) Punctuated equilibrium
c) Teleological
d) Life cycle
Answer: b)
, 18. Which kaleidoscope element focuses on who is responsible for implementing the change?
a) Change roles
b) Change levers
c) Change target
d) Change path
Answer: a)
19. The teleological and life cycle perspectives differ primarily because:
a) Teleological change is natural, while life cycle change is goal-driven.
b) Teleological focuses on multiple entities, while life cycle does not.
c) Both are based on competition.
d) Life cycle change is preprogrammed, while teleological change is purposeful and adaptive.
Answer: d)
20. The life cycle perspective describes change as:
a) A result of conflicts between groups
b) A random, unpredictable phenomenon
c) A natural, sequential, and irreversible process
d) A deliberate managerial intervention
Answer: c)
21. A company sets sustainability targets, acts on them, and adjusts based on results. This
illustrates which theory?
a) Evolutionary
b) Teleological
c) Dialectical
d) Life cycle
Answer: b)
22. In the dialectical perspective, change primarily arises from:
a) Competition for resources
b) The pursuit of shared goals
c) Conflict and power struggles between entities
d) Natural progression through fixed stages
Answer: c)
23. When two departments disagree over priorities and a compromise leads to a new joint
strategy, this best represents:
a) Life cycle change
b) Evolutionary selection
c) Dialectical synthesis
d) Teleological adaptation
Answer: c)
Organizational Analysis and Change
MCQs with answers
Lecture 1 – Introduction
1. Which of the following best captures the main idea behind the DOVE cycle?
a) A linear model of management control focused on performance metrics.
b) A repetitive process emphasizing continuous organizational learning and adaptation.
c) A top-down managerial framework for decision-making.
d) A one-time intervention used to fix structural inefficiencies.
Answer: b)
2. After evaluating a recent change, a company identifies new problems and starts designing
another solution. Which phase of the DOVE cycle does this illustrate?
a) Implementation
b) Diagnosis
c) Evaluation leading back to Diagnosis
d) Transition
Answer: c)
3. In the outer context, which of the following combinations best represents relevant factors?
a) Culture, leadership, control systems
b) Political, economic, social, technological, ecological forces
c) Strategy, resources, structure
d) Motivation, communication, leadership
Answer: b)
4. The inner context differs from the outer context mainly because it focuses on:
a) Internal structures and culture rather than external pressures
b) Environmental competition rather than internal control
c) Technological changes in the market
d) Customer and stakeholder demands
Answer: a)
5. True/False
Strategic change typically arises from developments inside the organization rather than
external forces.
a) True
b) False
Answer: b)
,6. If a company redesigns its production layout and reallocates workers, what type of change
element is being modified?
a) Soft element
b) Belief system
c) Hard element
d) Cultural element
Answer: c)
7. Which of the following represents a soft element in organizational change?
a) Budget allocation
b) Workflow design
c) IT infrastructure
d) Employee beliefs and assumptions
Answer: d)
8. Changing means rather than ends implies that:
a) The organization is changing its goals.
b) The organization has abandoned measurable outcomes.
c) The organization is removing both its goals and processes.
d) The organization is keeping goals the same but altering how they are achieved.
Answer: d)
9. The Change Flowchart begins with:
a) Designing the transition process
b) Analyzing competitive position
c) Evaluating change outcomes
d) Implementing actions
Answer: b)
10. When a change agent focuses on aligning daily activities with strategic goals, they mainly
demonstrate:
a) Analytical skills
b) Judgmental skills
c) Translation skills
d) Implementation skills
Answer: c)
11. Which skill from the AJTI set involves deciding what is most critical in a specific
situation and designing an appropriate process?
a) Implementation
b) Translation
c) Analytical
d) Judgmental
Answer: d)
,12. True/False
The transition state in change represents the phase of reflection and analysis before taking
action.
a) True
b) False
Answer: b) - it’s the “messy middle” where active adjustments and actions take place.
13. Why would an environmentally friendly change process differ between a hospital and a
manufacturer?
a) Because their means and end goals differ
b) Because of differences in their macro contexts
c) Because both have similar processes but distinct budgets
d) Because the hospital faces less regulation
Answer: a)
14. Process theory primarily seeks to explain:
a) How and why organizations change over time
b) What outcomes organizations aim for
c) The ideal structure for innovation
d) The static conditions of successful firms
Answer: a)
15. The continuous change model assumes that:
a) Change happens in long, revolutionary bursts
b) Change is sporadic and unpredictable
c) Change is ongoing and incremental
d) Change is triggered only by crises
Answer: c)
16. When managers only make small adaptations despite major environmental shifts, this
leads to:
a) Strategic drift
b) Evolutionary change
c) Teleological adjustment
d) Cultural alignment
Answer: a)
17. If a company’s strategy remains stable for years but occasionally undergoes a radical
restructuring, it follows which change model?
a) Continuous change
b) Punctuated equilibrium
c) Teleological
d) Life cycle
Answer: b)
, 18. Which kaleidoscope element focuses on who is responsible for implementing the change?
a) Change roles
b) Change levers
c) Change target
d) Change path
Answer: a)
19. The teleological and life cycle perspectives differ primarily because:
a) Teleological change is natural, while life cycle change is goal-driven.
b) Teleological focuses on multiple entities, while life cycle does not.
c) Both are based on competition.
d) Life cycle change is preprogrammed, while teleological change is purposeful and adaptive.
Answer: d)
20. The life cycle perspective describes change as:
a) A result of conflicts between groups
b) A random, unpredictable phenomenon
c) A natural, sequential, and irreversible process
d) A deliberate managerial intervention
Answer: c)
21. A company sets sustainability targets, acts on them, and adjusts based on results. This
illustrates which theory?
a) Evolutionary
b) Teleological
c) Dialectical
d) Life cycle
Answer: b)
22. In the dialectical perspective, change primarily arises from:
a) Competition for resources
b) The pursuit of shared goals
c) Conflict and power struggles between entities
d) Natural progression through fixed stages
Answer: c)
23. When two departments disagree over priorities and a compromise leads to a new joint
strategy, this best represents:
a) Life cycle change
b) Evolutionary selection
c) Dialectical synthesis
d) Teleological adaptation
Answer: c)
