MHA 702 CH 4
Study online at https://quizlet.com/_hsddws
1. A human resources department is involved in a number of activities that
compose four major activity groupings:: acquiring employees, maintaining employees, retaining
employees, and separating employees
2. HR tasks can be divided into three categories:: common HR tasks, less common HR tasks, and
uncommon tasks for HR departments
3. employment and recruitment, compensation and benefits administration on
a policy or planning level, employee relations, and labor relation (unionized),
are all ___.: nearly universal HR tasks
4. ___ is one of the first significant areas of responsibility assigned to HR and
the heart of this activity is concerned with finding or identifying prospective
employees, screening them, and arranging for them to interviewed by supervi-
sors and managers throughout the larger organization. The same employees
extend official offers of employment and a number of other tasks related to
new hires.: employment and recruitment
5. The few exceptions for employment being centralized in HR is:: in hospitals of
medium to large size, nursing department continue to conduct their own recruiting
6. Historically, ___ was the second significant area of responsibility to be as-
signed to HR.: administration of benefits
7. The activities associated with benefits administration ordinarily include:: ex-
plaining benefits and the policies that govern them to employees and answering questions related to benefits
8. ___ is, by definitions, concerned with wages and salaries.: Compensation
9. Most companies outsource their retirement funds, 401k plans because of
fiduciary rules that are out there. ___ is apart of that, stating that you must have
outside vendors offer support for your services, and to avoid lawsuits, most
major health companies have someone outside the company who actually
delivers the policies.: ERISA
10. An ___ is likely to be involved in advising supervisors and managers on how to
proceed in addressing selected employee problems or monitoring applications
of the organizational disciplinary process. They may listen to troubled employ-
ees and refer them to sources of assistance as needed.: employee relations practictioners
11. The scope of ___ includes continuing contact and ongoing relations with
elected officials of one or more unions representing some or all of an orga-
1/7
, MHA 702 CH 4
Study online at https://quizlet.com/_hsddws
nization's eligible employees. A majority of activities consist of hearing and
resolving complaints.: labor relations
12. What are less common HR tasks?: employee health and safety, training and development, security,
child care, award and recognition programs, equal employment opportunity/affirmative action
13. Training and development for non-professional, award recognition pro-
grams, and EEOC complaints is all apart of:: HR and would be performed frequently
14. The following activities are sometimes found within the structure of an orga-
nization but are infrequent, occasional, or outsourced activities:: risk management,
executive compensation administration, organizational development, employee assistance programs, outplacement
services, payroll
15. ___ is the business term that is currently used to describe the practice of hav-
ing services that were once performed by organizational employees supplied
by outside parties or vendors.: outsourcing
16. Reductions in staff sometimes create a need for tasks that must be complet-
ed for which no time is available among employees who are not discharged.
Such necessary organizational requirements are sometimes referred to as __
functions.: orphans or orphan
17. The decision to outsource any particular task will ordinarily involve consid-
erations of ______.: cost, capability, and confidentiality
18. Many outplacement decisions are driven by __ brought about by reengineer-
ing or organizational downsizing.: staff reductions
19. Among the HR activities described in this chapter, the most likely candidate
for outsourcing is _____ because this is a specialized activity that is only occa-
sionally required.: outplacement services
20. The next most likely activity to be outsourced is an ___ and is done to maintain
employee privacy and confidentiality.: Employee Assistance Program
21. Other commonly outsourced HR services are:: pension plan administration and workers
compensation and disability programs administrations
22. External vendors are being used for two other important services:: payroll and
legal services
23. The services supplied to an organization by HR can be discussed by dividing
them into groups on the basis of how they relate to organizations employees.
2/7
Study online at https://quizlet.com/_hsddws
1. A human resources department is involved in a number of activities that
compose four major activity groupings:: acquiring employees, maintaining employees, retaining
employees, and separating employees
2. HR tasks can be divided into three categories:: common HR tasks, less common HR tasks, and
uncommon tasks for HR departments
3. employment and recruitment, compensation and benefits administration on
a policy or planning level, employee relations, and labor relation (unionized),
are all ___.: nearly universal HR tasks
4. ___ is one of the first significant areas of responsibility assigned to HR and
the heart of this activity is concerned with finding or identifying prospective
employees, screening them, and arranging for them to interviewed by supervi-
sors and managers throughout the larger organization. The same employees
extend official offers of employment and a number of other tasks related to
new hires.: employment and recruitment
5. The few exceptions for employment being centralized in HR is:: in hospitals of
medium to large size, nursing department continue to conduct their own recruiting
6. Historically, ___ was the second significant area of responsibility to be as-
signed to HR.: administration of benefits
7. The activities associated with benefits administration ordinarily include:: ex-
plaining benefits and the policies that govern them to employees and answering questions related to benefits
8. ___ is, by definitions, concerned with wages and salaries.: Compensation
9. Most companies outsource their retirement funds, 401k plans because of
fiduciary rules that are out there. ___ is apart of that, stating that you must have
outside vendors offer support for your services, and to avoid lawsuits, most
major health companies have someone outside the company who actually
delivers the policies.: ERISA
10. An ___ is likely to be involved in advising supervisors and managers on how to
proceed in addressing selected employee problems or monitoring applications
of the organizational disciplinary process. They may listen to troubled employ-
ees and refer them to sources of assistance as needed.: employee relations practictioners
11. The scope of ___ includes continuing contact and ongoing relations with
elected officials of one or more unions representing some or all of an orga-
1/7
, MHA 702 CH 4
Study online at https://quizlet.com/_hsddws
nization's eligible employees. A majority of activities consist of hearing and
resolving complaints.: labor relations
12. What are less common HR tasks?: employee health and safety, training and development, security,
child care, award and recognition programs, equal employment opportunity/affirmative action
13. Training and development for non-professional, award recognition pro-
grams, and EEOC complaints is all apart of:: HR and would be performed frequently
14. The following activities are sometimes found within the structure of an orga-
nization but are infrequent, occasional, or outsourced activities:: risk management,
executive compensation administration, organizational development, employee assistance programs, outplacement
services, payroll
15. ___ is the business term that is currently used to describe the practice of hav-
ing services that were once performed by organizational employees supplied
by outside parties or vendors.: outsourcing
16. Reductions in staff sometimes create a need for tasks that must be complet-
ed for which no time is available among employees who are not discharged.
Such necessary organizational requirements are sometimes referred to as __
functions.: orphans or orphan
17. The decision to outsource any particular task will ordinarily involve consid-
erations of ______.: cost, capability, and confidentiality
18. Many outplacement decisions are driven by __ brought about by reengineer-
ing or organizational downsizing.: staff reductions
19. Among the HR activities described in this chapter, the most likely candidate
for outsourcing is _____ because this is a specialized activity that is only occa-
sionally required.: outplacement services
20. The next most likely activity to be outsourced is an ___ and is done to maintain
employee privacy and confidentiality.: Employee Assistance Program
21. Other commonly outsourced HR services are:: pension plan administration and workers
compensation and disability programs administrations
22. External vendors are being used for two other important services:: payroll and
legal services
23. The services supplied to an organization by HR can be discussed by dividing
them into groups on the basis of how they relate to organizations employees.
2/7
