______ is when you have other do work that you can do but chose not to do it, while with
______ you have others do work for which you are not able to do. -
Answer✅
Delegation, Abdication
Quiz_________________?
______ problems are important while ______ problems are urgent -
Answer✅
a. macro b. micro
Quiz_________________?
"Sell Side" Patterns include: -
Answer✅
- Order Management and Fulfillment - offering product catalogs, taking orders, filling
them as promised
- Channel Management - working with distributors, retailers, other partners
- Customer Relationship Management - marketing, sales, customer service, field
support
Quiz_________________?
1
, "we make what sell" model is from:
a. conceptual supply chain
b. the demand chain
c. two answers are correct
d. BPR -
Answer✅
b. the demand chain
Quiz_________________?
"When you make what you sell, you use the ______ and when you sell what you make, you
use the ______ chain." -
Answer✅
demand chain, supply
Quiz_________________?
A characteristic or
component of the management sciences app
roach to management is:
a. scientific analysis of motion
b. the learning organization
c. work rules
d. none of the answers apply -
Answer✅
b. the learning organization
Quiz_________________?
A drawback to BPR is that BPR:
a. is not related to the IT function in the organization
b. requires changing what the "process does"
2
, c. assumes the processes are the limiting factors
d. only addresses the supply chain issues -
Answer✅
c. assumes the processes are limiting factors
Quiz_________________?
Alignment issues and solving performance gaps are terms from class related to:
a. causes for conflicts
b. none of the answers provided are correct
c. resolution of conflicts
d. incremental changes
e. culture from the organizational interaction model -
Answer✅
d. incremental changes
Quiz_________________?
An example from class of domain analysis was:
a. the consultant's style
b. the classical school
c. STS
d. all the answers provided are correct -
Answer✅
c. STS
Quiz_________________?
An objective in the theory of constraints is to:
a. balance the flow of work by allowing the most binding constraint to set the pace for the
plant.
b. balance the flow of work by all
3
, owing each operation to produce at it's own pace.
c. balance the capacity of each operation in the plant so that all operations will produce at
the same pace.
d. none of the answers provided are correct
e. balance the capacity of each operation by recognizing the variability within the system. -
Answer✅
a. balance the flow of work by allowing the most binding constraint to set the pace for the
plant
Quiz_________________?
Anthony's management hierarchy includes four levels - What are they - not what they do,
just the four levels: ______. -
Answer✅
workers, supervisors, managers, executives
Quiz_________________?
As discussed in class, (an) event(s) that is related to the start of the classical school of
management was:
a. the industrial revolution
b. the improvements in agriculture that resulted in improved nutrition for workers
c. two answers are correct
d. use of electricity to power plants
e. all three answers are correct -
Answer✅
c. two answers are correct, both a. and b.
Quiz_________________?
At the end of Babe we saw ______ which is the best type of conflict resolution when Rex
talked to the sheep -
Answer✅
4