IS-241.C Decision Making and Problem Solving exam with correct answers

IS-241.C Decision Making and |||\\\ |||\\\ |||\\\ |||\\\




Problem Solving exam with correct |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




answers
Problem Solving is... - correct answer✔✔a set of activities designed to analyze a situation |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




systematically and generate, implement, and evaluate solutions |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




Decision Making is... - correct answer✔✔a mechanism for making choices at each step of the |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




problem-solving process |||\\\




The ___, ___, and ___ of decisions and problems that must be addressed during an emergency
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are a direct outgrowth of decisions that were (or were not) made during the planning process.
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- correct answer✔✔The number, type, and magnitude of decisions and problems that must be
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addressed during an emergency are a direct outgrowth of decisions that were (or were not)
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made during the planning process. |||\\\ |||\\\ |||\\\ |||\\\




An organization that makes decisions ___ and ___ during ___ will be in a much better position
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to make effective decisions under emergency conditions - correct answer✔✔An organization
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that makes decisions thoughtfully and deliberately during planning will be in a much better
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position to make effective decisions under emergency conditions. |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




The ability to make sound, timely decisions during an emergency is critical. Effective decision
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making can: - correct answer✔✔1. Avert tragedy |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




2. Help manage incidents
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3. Build community trust and support
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4. Help the community recover from an event more quickly.
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, What are the three key elements essential for effective decision making? - correct
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answer✔✔1. Clarity of values |||\\\ |||\\\ |||\\\




2. Quality of information
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3. Analytical Approach
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What are some factors that can influence decision making? - correct answer✔✔Political,
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safety, financial, environmental, and ethical factors.
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What are some tips to ensure quality information? - correct answer✔✔1. Doing research: Use
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the internet, books, libraries, and people as sources of information.
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Validate information: Is it true? Accurate? |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




What are the five process steps in an analytical approach? - correct answer✔✔1. Identify the
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problem

2. Explore alternatives
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3. Select an alternative
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4. Implement the solution
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5. Evaluate the situation
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Identifying the problem involves... - correct answer✔✔Determining the situation or condition
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that will exist in the future and is considered undesirable by members of the organization and
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analyzing the situation to determine the extent of the problem. |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




Exploring alternatives involves... - correct answer✔✔Generating and evaluating alternatives
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through brainstorming, surveys, discussion groups, or other means. The alternatives should be
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evaluated using a consistent process. |||\\\ |||\\\ |||\\\ |||\\\




Implementing the solution involves... - correct answer✔✔1. Developing an action plan |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\ |||\\\




2. Determining objectives or measurable targets
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