Metro bank quiz 1 with 100% complete
solution
AMAZE - correct answer ✔✔ attend to every detail, make every wrong, right, ask if you're not
sure-bump it up!, zest is contagious-share it!, exceed expectations
what does it mean to know your customer? - correct answer ✔✔ know their name, personal
details, banking habits
why is knowing your customer important? - correct answer ✔✔ protect bank account and
provide better customer experience
acceptable forms of ID (4) - correct answer ✔✔ valid driver's license, valid state ID card, valid
military ID,current valid passport
ID requirements - correct answer ✔✔ photograph, location, expiration date, age, signature,
exceptions
entire deposit is cash - correct answer ✔✔ all cash
one deposit ticket and one check - correct answer ✔✔ one-on-one straight
one deposit ticket and more than one check - correct answer ✔✔ multiple straight
one deposit ticket and a cash substitution ticket with check(s) - correct answer ✔✔ mixed
solution
AMAZE - correct answer ✔✔ attend to every detail, make every wrong, right, ask if you're not
sure-bump it up!, zest is contagious-share it!, exceed expectations
what does it mean to know your customer? - correct answer ✔✔ know their name, personal
details, banking habits
why is knowing your customer important? - correct answer ✔✔ protect bank account and
provide better customer experience
acceptable forms of ID (4) - correct answer ✔✔ valid driver's license, valid state ID card, valid
military ID,current valid passport
ID requirements - correct answer ✔✔ photograph, location, expiration date, age, signature,
exceptions
entire deposit is cash - correct answer ✔✔ all cash
one deposit ticket and one check - correct answer ✔✔ one-on-one straight
one deposit ticket and more than one check - correct answer ✔✔ multiple straight
one deposit ticket and a cash substitution ticket with check(s) - correct answer ✔✔ mixed
