ISOM 210 - TEST 1 - BALL STATE –
KITCHENS QUESTIONS & SOLUTIONS
Business Process - ANSWERa standardized set of activities that accomplish a specific
task, such as processing a customer's order
piece of data - ANSWER-information, usually formatted in a special way
-item of data
Business Intelligence (BI) - ANSWER-Information collected from multiple sources such
as suppliers, customers, competitors, partners, and industries that analyzes patterns,
trends, and relationships for strategic decision making
-manipulates multiple variables (gas prices, weather, interest rates)
-internal and external variables
define business process provide example - ANSWER-standardized set of activities that
accomplish a specific task
-EX: process a customer's order
once a firm identifies the industry that it wants to enter and the strategy it will focus on,
then it chooses the ______ ________ required to create its products or services -
ANSWERBUSINESS PROCESS
Business Strategy - ANSWERA leadership plan that achieves a specific set of goals or
objectives
-EX: increasing sales, decreasing costs, entering new markets, developing new
products or services
Data - ANSWERRaw facts that describe the characteristics of an event or object
structured data - ANSWERData that has defined length, type, and format and include
numbers, dates, or strings such as customer address
structured data is typically stored in a ______ ________ - ANSWERtraditional system
EX: relational database or spreadsheet
Machine-generated data - ANSWERcreated by a machine without human intervention
-sensor data, point-of-sale, and web log data
Human-generated data - ANSWERdata that humans, in interaction with computers,
generate
-EX: input data, click-stream data, or gaming
unstructured data - ANSWERNot defined and does not follow a specified format
, EX: tweets, text message, emails
Machine-generated unstructured data examples - ANSWERsatellite images, scientific
atmosphere data, and radar data
human-generated unstructured data examples - ANSWERincludes text messages,
social media data, and emails
Big Data - ANSWERis a collection of large, complex data sets, including structured and
unstructured data, which cannot be analyzed using traditional database methods and
tools.
knowledge - ANSWERSkills, experience, and expertise coupled with information and
intelligence that creates a person's intellectual resources
Management Information Systems (MIS) - ANSWERA business function, like
accounting and human resources, which moves information about people, products,
and processes across the company to facilitate decision-making and problem-solving
_____ incorporates systems thinking to help companies operate cross-functionally -
ANSWERMIS
Thanks to MIS, to the customer the sale is ___ _________ ___________ -
ANSWERone continuous process
_______ is a tool that is most valuable when it leverages the talents of people who
know how to use and manage it effectively - ANSWERMIS
MIS department is also referred to as what two things? - ANSWER-IT (information
technology)
-IS (information systems)
What does MIS stand for? - ANSWERManagement Information Systems
Porter's Five Forces Model - ANSWERanalyzes the competitive forces within the
environment in which a company operates to assess the potential for profitability in an
industry
-supplier power
-buyer power
-threat of new entrants
-threat of substitute products or services
-Rivalry among existing competitors
Stakeholder - ANSWERa person or group that has an interest or concern in an
organization
-drive business strategies
KITCHENS QUESTIONS & SOLUTIONS
Business Process - ANSWERa standardized set of activities that accomplish a specific
task, such as processing a customer's order
piece of data - ANSWER-information, usually formatted in a special way
-item of data
Business Intelligence (BI) - ANSWER-Information collected from multiple sources such
as suppliers, customers, competitors, partners, and industries that analyzes patterns,
trends, and relationships for strategic decision making
-manipulates multiple variables (gas prices, weather, interest rates)
-internal and external variables
define business process provide example - ANSWER-standardized set of activities that
accomplish a specific task
-EX: process a customer's order
once a firm identifies the industry that it wants to enter and the strategy it will focus on,
then it chooses the ______ ________ required to create its products or services -
ANSWERBUSINESS PROCESS
Business Strategy - ANSWERA leadership plan that achieves a specific set of goals or
objectives
-EX: increasing sales, decreasing costs, entering new markets, developing new
products or services
Data - ANSWERRaw facts that describe the characteristics of an event or object
structured data - ANSWERData that has defined length, type, and format and include
numbers, dates, or strings such as customer address
structured data is typically stored in a ______ ________ - ANSWERtraditional system
EX: relational database or spreadsheet
Machine-generated data - ANSWERcreated by a machine without human intervention
-sensor data, point-of-sale, and web log data
Human-generated data - ANSWERdata that humans, in interaction with computers,
generate
-EX: input data, click-stream data, or gaming
unstructured data - ANSWERNot defined and does not follow a specified format
, EX: tweets, text message, emails
Machine-generated unstructured data examples - ANSWERsatellite images, scientific
atmosphere data, and radar data
human-generated unstructured data examples - ANSWERincludes text messages,
social media data, and emails
Big Data - ANSWERis a collection of large, complex data sets, including structured and
unstructured data, which cannot be analyzed using traditional database methods and
tools.
knowledge - ANSWERSkills, experience, and expertise coupled with information and
intelligence that creates a person's intellectual resources
Management Information Systems (MIS) - ANSWERA business function, like
accounting and human resources, which moves information about people, products,
and processes across the company to facilitate decision-making and problem-solving
_____ incorporates systems thinking to help companies operate cross-functionally -
ANSWERMIS
Thanks to MIS, to the customer the sale is ___ _________ ___________ -
ANSWERone continuous process
_______ is a tool that is most valuable when it leverages the talents of people who
know how to use and manage it effectively - ANSWERMIS
MIS department is also referred to as what two things? - ANSWER-IT (information
technology)
-IS (information systems)
What does MIS stand for? - ANSWERManagement Information Systems
Porter's Five Forces Model - ANSWERanalyzes the competitive forces within the
environment in which a company operates to assess the potential for profitability in an
industry
-supplier power
-buyer power
-threat of new entrants
-threat of substitute products or services
-Rivalry among existing competitors
Stakeholder - ANSWERa person or group that has an interest or concern in an
organization
-drive business strategies
