1|Page
Endeavor Training Study Questions and Answers 100%
Correct
Load - ANSWER Total number of customers onboard a flight.
Layover - ANSWER To stay over at a station or city other than
your home base; does not require overnight.
MT - ANSWER Missed Trip (See No show)
National Transportation Safety Board (NTSB) - ANSWER Lead
organization that investigates airline accidents and makes
recommendations to the FAA.
No-Show - ANSWER A Flight Attendant or customer who does
not show up for a scheduled flight. (Missed Trip).
Non-Revenue Space Available or Non-Rev (NRSA) - ANSWER
Airline employees and/or eligible family members who are
traveling on stand-by status and have paid service fees for their
tickets.
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Operations Control Center (OCC) - ANSWER Department which
includes Maintenance and Crew Routing, Meteorology,
Dispatch, and Crew Coordinators (formerly SOC).
Originating Flight - ANSWER A flight that is just beginning and
has its own flight number.
Per-Diem - ANSWER Meal expense allowance determined by
the total number of hours you are away from your home base.
Placards - ANSWER Instructional signs posted in the aircraft (i.e.
exit signs, door operation instructions for exit row windows,
etc.)
Pre-Departure Report - ANSWER Final paperwork given to the
Flight Attendant by the gate agent; contains specific information
regarding number of passengers, their seat numbers, flying
status, etc.
Preflight Check or Inspection - ANSWER A check performed by
Flight Attendants to ensure emergency equipment and specific
aircraft systems are in proper working order.
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Protective Breathing Equipment (PBE) - ANSWER A breathing
apparatus that provides an environment safe from toxic smoke
and fumes while fighting a fire.
Ramp - ANSWER Area where airplanes park outside of the
terminal.
Reserve Flight Attendant - ANSWER A Flight Attendant whose
month consists of predetermined periods of availability for
flight duty with intervening scheduled days off.
Revenue - ANSWER Tickets that have been paid for; paying
customers.
Revision - ANSWER Updated or revised information which must
be read and inserted into the Flight Attendant manual on the
first layover after receipt, or prior to the next scheduled trip.
RON (Remain Overnight) - ANSWER To stay overnight at a city
other than your home base.
, 4|Page
Safety Information Cards - ANSWER Cards located in each seat
pocket which illustrate and explain what to do during an
emergency. They are required at every passenger carrying seat.
Also referred to as Safety Briefing Cards.
Secure - ANSWER To lock up, latch, or stow.
Scheduled Time - ANSWER The planned time between
departure to arrival.
Security Identification Display Area (SIDA) - ANSWER Areas in
and around an airport that require all individuals to display
proper identification at all times; access is restricted to
authorized personnel.
Special Federal Aviation Regulation (SFAR) - ANSWER Temporary
rule to address a temporary situation.
Sterile Flight Deck - ANSWER Aircraft movement up to 10,000
feet when ascending and down through 10,000 feet when
descending until parked at the gate. Sterile Flight Deck is the
most critical phase of flight; 80% of all airline accidents happen
during takeoff and landing. Flight Attendants should not
Endeavor Training Study Questions and Answers 100%
Correct
Load - ANSWER Total number of customers onboard a flight.
Layover - ANSWER To stay over at a station or city other than
your home base; does not require overnight.
MT - ANSWER Missed Trip (See No show)
National Transportation Safety Board (NTSB) - ANSWER Lead
organization that investigates airline accidents and makes
recommendations to the FAA.
No-Show - ANSWER A Flight Attendant or customer who does
not show up for a scheduled flight. (Missed Trip).
Non-Revenue Space Available or Non-Rev (NRSA) - ANSWER
Airline employees and/or eligible family members who are
traveling on stand-by status and have paid service fees for their
tickets.
,2|Page
Operations Control Center (OCC) - ANSWER Department which
includes Maintenance and Crew Routing, Meteorology,
Dispatch, and Crew Coordinators (formerly SOC).
Originating Flight - ANSWER A flight that is just beginning and
has its own flight number.
Per-Diem - ANSWER Meal expense allowance determined by
the total number of hours you are away from your home base.
Placards - ANSWER Instructional signs posted in the aircraft (i.e.
exit signs, door operation instructions for exit row windows,
etc.)
Pre-Departure Report - ANSWER Final paperwork given to the
Flight Attendant by the gate agent; contains specific information
regarding number of passengers, their seat numbers, flying
status, etc.
Preflight Check or Inspection - ANSWER A check performed by
Flight Attendants to ensure emergency equipment and specific
aircraft systems are in proper working order.
,3|Page
Protective Breathing Equipment (PBE) - ANSWER A breathing
apparatus that provides an environment safe from toxic smoke
and fumes while fighting a fire.
Ramp - ANSWER Area where airplanes park outside of the
terminal.
Reserve Flight Attendant - ANSWER A Flight Attendant whose
month consists of predetermined periods of availability for
flight duty with intervening scheduled days off.
Revenue - ANSWER Tickets that have been paid for; paying
customers.
Revision - ANSWER Updated or revised information which must
be read and inserted into the Flight Attendant manual on the
first layover after receipt, or prior to the next scheduled trip.
RON (Remain Overnight) - ANSWER To stay overnight at a city
other than your home base.
, 4|Page
Safety Information Cards - ANSWER Cards located in each seat
pocket which illustrate and explain what to do during an
emergency. They are required at every passenger carrying seat.
Also referred to as Safety Briefing Cards.
Secure - ANSWER To lock up, latch, or stow.
Scheduled Time - ANSWER The planned time between
departure to arrival.
Security Identification Display Area (SIDA) - ANSWER Areas in
and around an airport that require all individuals to display
proper identification at all times; access is restricted to
authorized personnel.
Special Federal Aviation Regulation (SFAR) - ANSWER Temporary
rule to address a temporary situation.
Sterile Flight Deck - ANSWER Aircraft movement up to 10,000
feet when ascending and down through 10,000 feet when
descending until parked at the gate. Sterile Flight Deck is the
most critical phase of flight; 80% of all airline accidents happen
during takeoff and landing. Flight Attendants should not
