verbal messages - Answers messages that use words to create meaning
rhetorical theory - Answers the understanding of how humans use symbols to engage the
communication process and influence an audience
rhetoric - Answers using language effectively and persuasively; social influence through
persuasion & compliance
Ancient Greek characterization of communication: - Answers 1) Logos
2) Ethos
3) Pathos
Logos - Answers logical appeal - the use of logical argument in a message intended to influence
an audience
Ethos - Answers credibility possibly from charisma- the use of speaker characteristics like
credibility and/or charisma in a message intended to influence an audience
Pathos - Answers emotional appeal - the use of emotion and emotional engagement in a
message intended to influence an audience
what is verbal language? - Answers 1) symbolic
2) rule-based
3) can change or evolve
4) varies by culture/context
5) language is complex
Language is symbolic - Answers helps us understand or even share meaning with another
Language is rule-based - Answers in order to make language easier to understand, a system of
rules has developed that allow for the use of language to be more standardized
Language can change/evolve - Answers words & phrases are constantly being created or
changing, depending on the habits and experiences of the people who speak that language
dialect - Answers region specific rules or words that are not necessarily shared by the larger
language community
idioms - Answers cultural specific- personal idioms/insider language (inside jokes with family)
- words or phrases that have special meaning within a culture or large group
, language varies by culture/context - Answers As we use language to describe and understand
our social world, that social world is shaped by and interpreted through the verbal skills of the
individual or culture.
euphemisms - Answers words/phrases that soften the impact of blunt language/terminology.
(they passed away rather than that person died)
slang/jargon - Answers technical words used by professionals or members of an interest group
sapir-whorf hypothesis (theory of linguistic relativity) - Answers ex: long story of being left
hanging after date = ghosted (a word to encapsulate feelings in a moment)
language is complex - Answers connotations / denotations
connotative meanings - Answers a culture-specific set of understandings or interpretations
associated with the formal definition for a word
denotative meanings - Answers a formal definition for a word, like that found in a dictionary.
Grice's components of message construction - Answers 1) messages should balance quantity -
don't overshare or be short in your response
2) messages should posses quality - what is shared in a message is true (source)
3) messages should relate directly - respond to questions in a relevant way (don't answer but
not answer directly → "where did u go last night?" "i was out" = not exactly what they did)
4) messages should retain clarity - easily accessible info & not using jargon to make person
confused
social penetration theory (onion theory) - Answers a theory that predicts that as relationships
develop, communication increases in breadth and depth
- self-disclosure
self-disclosure - Answers reveal personal info abt self that can't be discovered thru observation
or casual interaction or wouldn't want revealed
emotional intimacy - Answers people that self-disclose to each other