1. all carriers back by 1800 (6PM)
2. cancel 80% of collection mail by 2000 (8PM)
1. 24 hr clock (8
3. process outgoing primary-sort mail by 2300 (11PM)
key indicators of
4. process outgoing secondary-sort mail by 2400 (midnight)
clock)
5. clear managed mail program MMP 2400
-have zero MMP on hand by this time
6. assign commercial air/FedEx outgoing mail by 0230
7. process all dps 2nd pass mail by 0700
8. dispatch mail on time from plants to delivery units between 0400 and 0900
PME, PM, standard post, parcel return service, international mail
2. shipping services
(5) FCM, periodicals, standard mail, package services mail (standard post, media mail,
library mail), extra services
3. mailing services
(5) -shipping is where post oflce is competitive w/ other companies
-mailing is where post oflce is market dominant and does not face other competi-
4. shipping vs. mail-
tors
ing services
-partner w/ FedEx to save $1 billion in air transportation costs
-improved PME and PM services
5. post office part-
-since 2002
nership w/ FedEx
and UPS
UPS- partnered w/ to provide airline transport for mostly FCM
-postal polices/procedures designed to improve business
1. manuals 2. handbooks 3. publications
6. directives (what
are they, name 3) domestic mail manual, international mail manual, administrative support manual
, postal operations manual, employee and labor relations manual
7. manuals used
most (5)
, Postal Exam Practice Test & Study Guide.
8. handbooks more detailed info about what in Postal Service manuals
, Postal Exam Practice Test & Study Guide.
9. publications not as extensive as handbooks/manuals but provide supplements that cannot
be fully addressed by handbooks/manuals; task specific documents i.e. Pub 52
Hazardous Mat
10. how do policies production, revenue, legal liability, customer service
procedures im-
pact bottom line
of post service (4
ways)
11. where to find DMM, IMM, Pub 52, Handbook EL-812
HAZMAT regula-
tions
12. types of HAZMAT flammable, corrosive/reactive, biological, toxic, radioactive, other (ORM-D)
(6)
13. ORM-D (what and -other regulated material
examples) -coined by DOT to describe lower level of risk during transportation -- therefore,
can ship surface PROHIBITED int'nl
-i.e. smoke detectors, dry ice, lithium batteriese
14. declared HAZ- declared by mailer, properly packaged, properly marked and accepted by post
MAT (3) oflce
15. undeclared HAZ- -parcel suspected of containing HAZMAT, not properly packaged, labeled, identi-
MAT fied
-identify w/ sounds of broken glass, stains, leakage, odor, preprinted markings on
parcel
16. cigarettes/smoke- 1. Alaska/Hawaii
less tobacco 2. Business/Regulatory Purposes - verified/authorized tobacco industry business
nonmailable (4 OR fed./state agencies for regulatory purposes