Wisconsin Car Sales Test UPDATED ACTUAL Questions and CORRECT Answers
Salespeople may work at another dealership only if? It is in the Dealership Group
who is responsible for renewing your license? Your employer
What must you do if terminated? give your sales license to your employer
give your sales license to your employer, and your new li-
Changing car sales employers you must?
cense will expire when your new employers license expires
How long if out of car sales do you need to retake the test? 5 years
What can you do if your license is denied? Appeal to the Division of Hearing and Appeals
Use false, deceptive or misleading advertising or repre-
What can you not do when advertising?
sentations to induce purchase
The vehicle price must include all charges except? sales tax, title and registration fees
What phrases can you not use when pricing vehicles? write your own deal or name your price
You may only advertise new vehicles using terms such as Disclose the "actual dealer cost is, or may be less, due to
"invoice" or "cost" only when? factory holdback, rebates, incentives or other discounts"
When can you use the word "free merchandise"? when you say it is included with the purchase
You are not allowed to use what phrases when you are
we will pay up to, appraise your own vehicle, as much as
doing a Trade-in-Allowance?
What needs to be displayed when advertising a vehicle? The Dealers Name
If you say vehicles are available make sure to meet antici-
You can deliver vehicle in a reasonable amount of time
pated demand and they are on hand, otherwise?
When advertising a vehicle what must you state about the
Always state the model year
vehicle?
When can you use phrases like "last remaining" "close
Only when the dealership is actually going out of business
out" or "clearance"?
Disclose proper vehicle information, concealing facts or
Illegal you are withholding information
failing to provide required information is?
How long must the MSRP label remain in the vehicle? Until it is delivered to retail purchaser
, Equipment and accessories installed by the dealer, final
dealer price, price changes from MSRP including dealer
mark-ups, any dealer service fees
When is a Pre-delivery inspection sheet required by the
Give to the customer upon delivery of the vehicle
manufacturer on new vehicles?
Damage of more than 6% of the MSRP, does not include
A damage disclosure statement should be given when? glass, tires or bumper, and all uncorrected damage must
be disclosed to customer
Trucks over 16,000 lbs, Demo or executive driven vehicles
Display a Wisconsin Buyers Guide on all vehicles with the
still in service, Vehicles labeled not offered for sale " not
following exceptions?
inspected for sale"
Vehicles prior use, title brands, warranty info or as is,
The Wisconsin Buyers Guide includes?
odometer reading, and price
Dealerships are required to test drive vehicle, inspect in-
Take the vehicle apart (only thing taken apart are the
side and outside of the vehicle,and under the hood. What
brakes"
do they not have to do?
Buyer asks, Dealership knows it would be important to
Vehicles history is "material" if any of the following are
a buyer, and info would be important to any reasonable
true?
person.
When should you offer an uninspected vehicles for sale? Never
When should you show the prior owners odometer state-
before the sale to the customer
ment?
Should you disclosed any unperformed manufacturer re-
Always when a dealer is franchised
calls?
Set mileage to zero, place sticker on left door frame, spec-
When it is impossible to repair the odometer what must
ify mileage before the repairs and must say "not actual
you do?
mileage"
What must a customer have before a test drive? Valid Drivers License
When is a contract required? 2/5
Salespeople may work at another dealership only if? It is in the Dealership Group
who is responsible for renewing your license? Your employer
What must you do if terminated? give your sales license to your employer
give your sales license to your employer, and your new li-
Changing car sales employers you must?
cense will expire when your new employers license expires
How long if out of car sales do you need to retake the test? 5 years
What can you do if your license is denied? Appeal to the Division of Hearing and Appeals
Use false, deceptive or misleading advertising or repre-
What can you not do when advertising?
sentations to induce purchase
The vehicle price must include all charges except? sales tax, title and registration fees
What phrases can you not use when pricing vehicles? write your own deal or name your price
You may only advertise new vehicles using terms such as Disclose the "actual dealer cost is, or may be less, due to
"invoice" or "cost" only when? factory holdback, rebates, incentives or other discounts"
When can you use the word "free merchandise"? when you say it is included with the purchase
You are not allowed to use what phrases when you are
we will pay up to, appraise your own vehicle, as much as
doing a Trade-in-Allowance?
What needs to be displayed when advertising a vehicle? The Dealers Name
If you say vehicles are available make sure to meet antici-
You can deliver vehicle in a reasonable amount of time
pated demand and they are on hand, otherwise?
When advertising a vehicle what must you state about the
Always state the model year
vehicle?
When can you use phrases like "last remaining" "close
Only when the dealership is actually going out of business
out" or "clearance"?
Disclose proper vehicle information, concealing facts or
Illegal you are withholding information
failing to provide required information is?
How long must the MSRP label remain in the vehicle? Until it is delivered to retail purchaser
, Equipment and accessories installed by the dealer, final
dealer price, price changes from MSRP including dealer
mark-ups, any dealer service fees
When is a Pre-delivery inspection sheet required by the
Give to the customer upon delivery of the vehicle
manufacturer on new vehicles?
Damage of more than 6% of the MSRP, does not include
A damage disclosure statement should be given when? glass, tires or bumper, and all uncorrected damage must
be disclosed to customer
Trucks over 16,000 lbs, Demo or executive driven vehicles
Display a Wisconsin Buyers Guide on all vehicles with the
still in service, Vehicles labeled not offered for sale " not
following exceptions?
inspected for sale"
Vehicles prior use, title brands, warranty info or as is,
The Wisconsin Buyers Guide includes?
odometer reading, and price
Dealerships are required to test drive vehicle, inspect in-
Take the vehicle apart (only thing taken apart are the
side and outside of the vehicle,and under the hood. What
brakes"
do they not have to do?
Buyer asks, Dealership knows it would be important to
Vehicles history is "material" if any of the following are
a buyer, and info would be important to any reasonable
true?
person.
When should you offer an uninspected vehicles for sale? Never
When should you show the prior owners odometer state-
before the sale to the customer
ment?
Should you disclosed any unperformed manufacturer re-
Always when a dealer is franchised
calls?
Set mileage to zero, place sticker on left door frame, spec-
When it is impossible to repair the odometer what must
ify mileage before the repairs and must say "not actual
you do?
mileage"
What must a customer have before a test drive? Valid Drivers License
When is a contract required? 2/5
