2026
Arm and Cross Check Doors for Pushback - Answers The forward door has been closed. Please
ensure the cellular functions of small portable electronic devices are turned off. They may be
used in airplane mode only. Flight Attendants, arm and cross check doors for pushback
Opening PA - Answers Good morning/afternoon/evening! We'd like to welcome you aboard
Southwest Airlines Flight #__________, service to__________. Today more than ever, we'd like to
thank you for choosing to fly with us. The Flight Attendants serving you today are__________,
__________, __________, and my name is__________. I'll be serving you upfront.
Flight Attendant Trainee Introduction - Answers Additionally, we are pleased to have __________
joining us as he/she completes his/her Flight Attendant Training qualification requirements.
Routes 176 Miles or More (pick one) - Answers Shortly after takeoff, we will serve
complimentary soft drinks, juice, and coffee. Premium selections, including alcohol, are also
available for purchase or with a valid drink coupon. There is a beverage menu in your seatback
pocket or you may go to the Southwest beverage menu on the inflight entertainment portal
(Southwestwifi.com) where these options are displayed
Routes 0-175 Miles (pick one) - Answers Shortly after takeoff, we will serve complimentary
water. Due to the short duration of this flight, this will be our only service offering, and we thank
you for your understanding.
WiFi-Equipped Aircraft (if applicable) - Answers This aircraft is WiFi equipped. We hope you
enjoy our free TV and movie options. Internet service may be purchased for $8. For more
information on accessing free WiFi and our entertainment options, please check the beverage
menu in your seatback pocket. We will let you know when you may use your approved electronic
devices.
Opening (cont) - Answers Small portable electronic devices, such as cell phones and tablets,
may be used in airplane mode during all phases of flight. Cellular functions must be turned off
once the forward-entry door is closed.
In-Seat Power-Equipped Aircraft (if applicable) - Answers To keep most electronic devices
powered throughout your flight, USB outlets are near each seat. Just look for the blue lights
Opening (Cont) - Answers If you are in an emergency-exit seat, please review the Safety
Information Card in the seatback pocket nearest you. If you do not meet all of the selection
criteria on the card, are unable to perform the functions, or believe that performing those
functions may cause you harm, please let us know right now so we can reseat you. So that we
may push back from the gate, please fasten your seatbelt, raise your seatback and tray table to
the full-upright and locked position, and make sure carryon items are stowed completely under
the seat in front of you or in an overhead bin, leaving the area around your feet clear. Laptop
, computers and portable electronic devices of similar size must also be stowed at this time. If
you wish to use them after takeoff, please stow them under the seat in front of you. Thank you
for choosing Southwest Airlines. Welcome aboard!
Emergency Briefing and Demonstration
CANDIDATE NOTE: Different series of 737 require adjustments to the Emergency PA. You will
learn about these differences during training - Answers Note: "B," "C," and "D" Flight Attendants
must demonstrate the words in italics. If we could have your attention for just a moment, we'd
like to point out the safety features of our Boeing 737 (-700/-800/MAX8). A Safety Information
Card is in the seatback or literature pocket in front of you. To fasten your seatbelt, slide the flat
end into the buckle. Pull the loose strap to tighten. To release, lift up on the buckle. Position
your seatbelt tight and low across your hips, and wear it anytime you are seated. There are (six [-
700]; eight [-800/MAX8]) emergency exits: two forward exit doors, (two [-700]; four [-800/MAX])
overwing window exits, and two exit doors in the back. Signs overhead and lights on the floor
lead to exits. If an evacuation is necessary, follow Flight Attendant commands and leave
everything.
(life raft if applicable)
In the event of a water evacuation, use the life vest under your seat. Remove the vest only if told
to do so. Pull the red strap to open the container and remove the pouch. Remove the vest from
the pouch as shown on the Safety Information Card. Place the vest over your head. Wrap the
strap around your waist, buckle it in the front, and pull to tighten. Once outside, pull down on the
red tab to inflate the vest. To manually inflate, blow into the tube at your shoulder. Your vest has
a light that turns on automatically in the water. Please refer to the Safety Information Card for
use of a life vest on an infant. Flight Attendants will distribute additional vests if needed. We are
coming by to check that your seatbelt is fastened, your seatback and tray table are in the full-
upright and locked position, and your carryon items are completely under the seat in front of you
or in an overhead bin, leaving the area around your feet clear.
Smoking is not allowed on board, including the lavatori
Raft-Equipped Aircraft (indicated by raft placard on ceiling compartment) (if applicable) -
Answers This aircraft is equipped with life rafts. (One life raft is [B737-700]) (Two life rafts are
[B737-800/MAX8]) located in the forward-ceiling compartment and two life rafts are located in
the ceiling compartments at mid-cabin
Service Routes 176 Miles or More - Answers In a few moments we will be coming through to
take your drink orders. We will be serving complimentary soft drinks, juice, and coffee. Premium
selections, including alcohol, are also available for purchase or with a valid drink coupon. There