NECI 911 OFFICER CERT EXAM 2025/2026 QUESTIONS AND ANSWERS 100% PASS

NECI 911 OFFICER CERT EXAM
2025/2026 QUESTIONS AND ANSWERS
100% PASS




PSAP - ANS Public Safety Answering Point


OETS - ANS Office of emergency telecommunication services


voice inflection - ANS the tone of your voice; remaining calm without showing excitement


ECO - ANS Emergency communications officer


PST - ANS Public Safety Telecommunicator


NECI - ANS National emergency communications institute


PSDP - ANS Public safety dispatch point


ANI - ANS Automatic Number Identification


ALI - ANS Automatic Location Identification




pg. 1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED

, TTY/TDD - ANS Teletypewriter/telecommunication device for the deaf


Titles recognized by FCC - ANS PST-T
PST
Senior PST
Supervising PST
Chief PST


Ethics - ANS Set of principles of right conduct, a theory or a system of moral values adopted
by a particular profession


Ethical standards - ANS The rules, standards, and/or principles governing the conduct of civil
service


Code of ethics for PSTs - ANS Protection of citizens within community, standards, and/or
principles governing the conduct of civil service


10 ethical standards - ANS Limitations of authority
Standards of law & self-conduct
Proper means to gain proper ends
Cooperation with public officials
Private conduct
Conduct towards public
Recklessness, misconduct, & incompetence within my profession
Gifts & favors
Attitude towards your profession
Primary responsibility of the 911 professional


Values - ANS A belief, mission, goal, or a philosophy that is meaningful



pg. 2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED