NCP EXAM OPERATIONS QUESTIONS AND ANSWERS
On the Tools>Preferences>General tab, what will checking the "Suspend patient synchronization"
checkbox do? - CORRECT ANSWER✅✅Prevent the user's session from synchronizing the active patient
between NextGen applications
A default template can be set to launch automatically upon the creation of an encounter - CORRECT
ANSWER✅✅True
Documents can be spell checked by medical, English, and user dictionaries automatically. This option is
found in: - CORRECT ANSWER✅✅User preferences under the General Tab
The Initial Module setting in Tools>Preferences will: - CORRECT ANSWER✅✅Launch a specific module
upon logging into EHR
On the General tab of Tools> Preferences, the "Display KBM Help" checkbox will enable access to the
KBM help in which of the following areas? - CORRECT ANSWER✅✅A KBM Help link in the help menu
Where can EHR preferences be copied from one user to another? - CORRECT ANSWER✅✅In the EHR
admin menu
Which of the following User Preferences can be copied from one user to another? - CORRECT
ANSWER✅✅Main Toolbar Custom Encounter Display and Suspend Patient synchronization
User Preferences can be configured to - CORRECT ANSWER✅✅Default the Location and provider for
the user, default which initial Module will launch when the EHR opens, Set Medication tools such as
Tallman casing and PDR brief
A user selects a provider that they know has appointments but none are showing for them. Why would
this be? - CORRECT ANSWER✅✅The user's appointment preferences are set to show Providers instead
of Resources
How many options are there for Appointments view? - CORRECT ANSWER✅✅3
, Delegates can be assigned to which aspects of the EHR? - CORRECT ANSWER✅✅Provider Approval
Queue (PAQ), Tasks, Patient Portal,
The "User Workgroups" function - CORRECT ANSWER✅✅Allows a user to edit the task workgroups
he/she belongs to
In the Workflow Module, viewing Clinical Tasks by Enterprise/Practice can be configured in - CORRECT
ANSWER✅✅Task Preferences
Which of the following preferences are set at the user level - CORRECT ANSWER✅✅Task colors, Task
Filters, Task Categories
User Workgroups can be created in the Workflow Module : True/False - CORRECT ANSWER✅✅True
Which of the following statements is true regarding the Provider Approval Queue (PAQ) - CORRECT
ANSWER✅✅Lab results cannot be rejected
In addition to the Provider Approval Queue (PAQ) where else can PAQ comments be seen - CORRECT
ANSWER✅✅By right clicking on an item in the main toolbar> Patient History tab
The Provider Approval Queue (PAQ) provides the ability to add a patient to a Recall Plan that has been
created using the NextGen Practice Management application - CORRECT ANSWER✅✅True
Which of the following actions can be performed when viewing items in the Provider Approval Queue
(PAQ)? - CORRECT ANSWER✅✅Reject, Reassign, Sign-off with Actions
How are "Quick Comments" applied to a Provider Approval Queue (PAQ) item? - CORRECT
ANSWER✅✅By right-clicking on the item in the Pending Queue
A document that has been Accepted in the Provider Approval Queue (PAQ) can be edited. True/False -
CORRECT ANSWER✅✅False
On the Tools>Preferences>General tab, what will checking the "Suspend patient synchronization"
checkbox do? - CORRECT ANSWER✅✅Prevent the user's session from synchronizing the active patient
between NextGen applications
A default template can be set to launch automatically upon the creation of an encounter - CORRECT
ANSWER✅✅True
Documents can be spell checked by medical, English, and user dictionaries automatically. This option is
found in: - CORRECT ANSWER✅✅User preferences under the General Tab
The Initial Module setting in Tools>Preferences will: - CORRECT ANSWER✅✅Launch a specific module
upon logging into EHR
On the General tab of Tools> Preferences, the "Display KBM Help" checkbox will enable access to the
KBM help in which of the following areas? - CORRECT ANSWER✅✅A KBM Help link in the help menu
Where can EHR preferences be copied from one user to another? - CORRECT ANSWER✅✅In the EHR
admin menu
Which of the following User Preferences can be copied from one user to another? - CORRECT
ANSWER✅✅Main Toolbar Custom Encounter Display and Suspend Patient synchronization
User Preferences can be configured to - CORRECT ANSWER✅✅Default the Location and provider for
the user, default which initial Module will launch when the EHR opens, Set Medication tools such as
Tallman casing and PDR brief
A user selects a provider that they know has appointments but none are showing for them. Why would
this be? - CORRECT ANSWER✅✅The user's appointment preferences are set to show Providers instead
of Resources
How many options are there for Appointments view? - CORRECT ANSWER✅✅3
, Delegates can be assigned to which aspects of the EHR? - CORRECT ANSWER✅✅Provider Approval
Queue (PAQ), Tasks, Patient Portal,
The "User Workgroups" function - CORRECT ANSWER✅✅Allows a user to edit the task workgroups
he/she belongs to
In the Workflow Module, viewing Clinical Tasks by Enterprise/Practice can be configured in - CORRECT
ANSWER✅✅Task Preferences
Which of the following preferences are set at the user level - CORRECT ANSWER✅✅Task colors, Task
Filters, Task Categories
User Workgroups can be created in the Workflow Module : True/False - CORRECT ANSWER✅✅True
Which of the following statements is true regarding the Provider Approval Queue (PAQ) - CORRECT
ANSWER✅✅Lab results cannot be rejected
In addition to the Provider Approval Queue (PAQ) where else can PAQ comments be seen - CORRECT
ANSWER✅✅By right clicking on an item in the main toolbar> Patient History tab
The Provider Approval Queue (PAQ) provides the ability to add a patient to a Recall Plan that has been
created using the NextGen Practice Management application - CORRECT ANSWER✅✅True
Which of the following actions can be performed when viewing items in the Provider Approval Queue
(PAQ)? - CORRECT ANSWER✅✅Reject, Reassign, Sign-off with Actions
How are "Quick Comments" applied to a Provider Approval Queue (PAQ) item? - CORRECT
ANSWER✅✅By right-clicking on the item in the Pending Queue
A document that has been Accepted in the Provider Approval Queue (PAQ) can be edited. True/False -
CORRECT ANSWER✅✅False
