CHAPTER 1 EXAM QUESTIONS
AND ANSWERS
Attitude -ANSA strong belief toward people, things, and situations
Extrinsic rewards -ANSInclude such things as money and praise
Goal -ANSA target
Human relations -ANSThe interactions that occur with and through people
Intrinsic rewards -ANSIncludes such things as self-satisfaction and pride of
accomplishment
Learning style -ANSDefines the method of how you best take in information and/or learn
new ideas
Life plan -ANSA written document that identifies goals in all areas of your life, including
your career and personal life (social, spiritual, financial, and activities)
Locus of control -ANSIdentifies who you believe controls your future
Long-term goals -ANSGoals that will take longer than a year to accomplish, with a
realistic window of up to ten years
Mirror words -ANSDescribe the foundation of how you view yourself, how you view
others, and how you will most likely perform in the workplace
Objectives -ANSBusinesses often refer to short-term goals as objectives, because they
are short-term, measurable, and have specific time lines
Personality -ANSA stable set of traits that assist in explaining and predicting an
individual's behavior
Priorities -ANSDetermine what needs to be done and in what order
Professionalism -ANSDefined as workplace behaviors that result in positive business
relationships
Projection -ANSThe way you feel about yourself is reflected in how you treat others
Self-concept -ANSHow you view yourself
AND ANSWERS
Attitude -ANSA strong belief toward people, things, and situations
Extrinsic rewards -ANSInclude such things as money and praise
Goal -ANSA target
Human relations -ANSThe interactions that occur with and through people
Intrinsic rewards -ANSIncludes such things as self-satisfaction and pride of
accomplishment
Learning style -ANSDefines the method of how you best take in information and/or learn
new ideas
Life plan -ANSA written document that identifies goals in all areas of your life, including
your career and personal life (social, spiritual, financial, and activities)
Locus of control -ANSIdentifies who you believe controls your future
Long-term goals -ANSGoals that will take longer than a year to accomplish, with a
realistic window of up to ten years
Mirror words -ANSDescribe the foundation of how you view yourself, how you view
others, and how you will most likely perform in the workplace
Objectives -ANSBusinesses often refer to short-term goals as objectives, because they
are short-term, measurable, and have specific time lines
Personality -ANSA stable set of traits that assist in explaining and predicting an
individual's behavior
Priorities -ANSDetermine what needs to be done and in what order
Professionalism -ANSDefined as workplace behaviors that result in positive business
relationships
Projection -ANSThe way you feel about yourself is reflected in how you treat others
Self-concept -ANSHow you view yourself
