1 | Page
NU 456 exam 2 study guide Questions and
Answers
what is a bias?
Ans: a predisposition or preference in favor or against people, or groups
implicit bias
Ans: subconscious preference/prejudices
explicit bias
Ans: conscious and intentional choices or action in favor of or again
people, groups or things
destructive conflict
Ans: Tendency to expand and escalate. Conflict continues until becomes
irrelevant and or have been forgotten
productive conflict
Ans: conflict centered in a perspective of a problem solving which is
mutually rewarding to the conflicting individuals/groups
conflict practical management strategies: step 1
Ans: Acknowledge/agree that there is a problem
(who and what), identify the players and the causes
conflict practical management strategies: step 2
Ans: choose an option for dealing with the problem (how and why); what
is the goal? what are we trying to accomplish?
conflict practical management strategies: step 3
© 2025 All rights reserved
, 2 | Page
Ans: methods of management; how to cope? avoidance, compromising,
collaboration, accommodation
key ingredients to productive conflict resolutions
Ans: - good communication
-establishing trust
- creating a good working relationship
- clearly identifying your interest /goals
- recognizing and understanding emotions and how they may be
affecting the dynamics of the situation
- creating opportunities for mutual gain
-agreeing and disagreeing
team work in nursing
Ans: involves functioning effectively within nursing and
interdisciplinary teams. requires effective open communication, mutual
respect, and shared decision making to achieve quality patient care
Authoritarian
Ans: leader is making decisions without input from the team (not ideal
type of leadership, more dictatorship), useful in emergency situations
laissez-faire leadership style
Ans: a leader that lets people lead themselves and make decisions for
themselves, leads to low productivity and frustration because there is no
actual leadership
demographic leadership style
Ans: leader and team work together towards the same goals and
outcomes. Promotes group satisfaction, but slows decision making when
getting everyones input
tranformational leadership
© 2025 All rights reserved
NU 456 exam 2 study guide Questions and
Answers
what is a bias?
Ans: a predisposition or preference in favor or against people, or groups
implicit bias
Ans: subconscious preference/prejudices
explicit bias
Ans: conscious and intentional choices or action in favor of or again
people, groups or things
destructive conflict
Ans: Tendency to expand and escalate. Conflict continues until becomes
irrelevant and or have been forgotten
productive conflict
Ans: conflict centered in a perspective of a problem solving which is
mutually rewarding to the conflicting individuals/groups
conflict practical management strategies: step 1
Ans: Acknowledge/agree that there is a problem
(who and what), identify the players and the causes
conflict practical management strategies: step 2
Ans: choose an option for dealing with the problem (how and why); what
is the goal? what are we trying to accomplish?
conflict practical management strategies: step 3
© 2025 All rights reserved
, 2 | Page
Ans: methods of management; how to cope? avoidance, compromising,
collaboration, accommodation
key ingredients to productive conflict resolutions
Ans: - good communication
-establishing trust
- creating a good working relationship
- clearly identifying your interest /goals
- recognizing and understanding emotions and how they may be
affecting the dynamics of the situation
- creating opportunities for mutual gain
-agreeing and disagreeing
team work in nursing
Ans: involves functioning effectively within nursing and
interdisciplinary teams. requires effective open communication, mutual
respect, and shared decision making to achieve quality patient care
Authoritarian
Ans: leader is making decisions without input from the team (not ideal
type of leadership, more dictatorship), useful in emergency situations
laissez-faire leadership style
Ans: a leader that lets people lead themselves and make decisions for
themselves, leads to low productivity and frustration because there is no
actual leadership
demographic leadership style
Ans: leader and team work together towards the same goals and
outcomes. Promotes group satisfaction, but slows decision making when
getting everyones input
tranformational leadership
© 2025 All rights reserved
