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SECTION A
Question 1
1.1. Provide the full form of the following acronyms.
a) SIPOC
Supplier, Inputs, Process, Outputs, Customer
b) TQM
Total Quality Management
c) CSF
Critical Success Factors
d) KPI
Key Performance Indicators
e) EFQM
European Foundation for Quality Management
f) CMMI
Capability Maturity Model Integration
g) BPR
Business Process Re-engineering
h) DMAIC
Define, Measure, Analyze, Improve, Control
i) SPC
Statistical Process Control
SECTION A
Question 1
1.1. Provide the full form of the following acronyms.
a) SIPOC
Supplier, Inputs, Process, Outputs, Customer
b) TQM
Total Quality Management
c) CSF
Critical Success Factors
d) KPI
Key Performance Indicators
e) EFQM
European Foundation for Quality Management
f) CMMI
Capability Maturity Model Integration
g) BPR
Business Process Re-engineering
h) DMAIC
Define, Measure, Analyze, Improve, Control
i) SPC
Statistical Process Control
