SOLUTION MANUAL for Systems Analysis andDes
5 5 5 5 5 5
ign
10th Edition by Kendall Kenneth and Kendall Julie,All
5 5 5 5 5 5 5 5 5
Chapters 1 - 16 5 5 5
5
,TABLE OF CONTENTS 5 5
I. Systems Analysis Fundamentals
5 5
1. Systems, Roles, and Development Methodologies
5 5 5 5
2. Understanding and Modeling Organization Systems 5 5 5 5
3. Project Management
5
II. Information Requirements Analysis
5 5
4. Information Gathering: Interactive Methods
5 5 5
5. Information Gathering: Unobtrusive Methods
5 5 5
6. Agile Modeling, Prototyping, and Scrum
5 5 5 5
III. The Analysis Process
5 5
7. Using Data Flow Diagrams
5 5 5
8. Analyzing Systems Using Data Dictionaries
5 5 5 5
9. Process Specifications and Structured Decisions
5 5 5 5
10. Object-Oriented Systems Analysis and Design Using UML 5 5 5 5 5 5
IV. The Essentials of Design
5 5 5
11. Designing Effective Output 5 5
12. Designing Effective Input 5 5
13. Designing Databases 5
14. Human-Computer Interaction and UX Design 5 5 5 5
V. Quality Assurance and Implementation
5 5 5
15. Designing Accurate Data Entry Procedures
5 5 5 5
16. Quality Assurance and Implementation
5 5 5
5
,Chapter 2 5
Understanding and Modeling Organizational
5 5 5 5
Systems
Key Points and Objectives
5 5 5
1. Organizations5 are5 complex5 systems5 composed5 of5 interrelated5 and5 interdependent5 subsystems.
2. System5 and5 subsystem5 boundaries5 and5 environments5 have5 an5 impact5 on5 information5
system55analysis55andidesign.
3. Systems5 are5 described5 as5 either5 open,5 with5 free5 flowing5 information,5 or5 closed5 with5r
estricted5 access5 toinformation.
4. A5 virtual5 organization5 is5 one5 that5 has5 parts5 of5 the5 organization5 in5 different5 physical5l
ocations.55They55useicomputer55networks55and55communications55technology55to55work55on5pr
ojects.5 Advantages5 of5 a5 virtual5 organization5 are:
A. Reduced5 costs5 of5 physical5 facilities
B. More5 rapid5 response5 to5 customer5 needs
C. Flexibility5 for5 employees5 to5 care5 for5 children5 or5 aging5 parents
5. Enterprise5systems5or5Enterprise5Resource5Planning5(ERP)5describes5an5integrated5organizatio
nal5 information5 system.5 The5 software5 helps5 the5 flow5 of5 information5 between5the55functio
nal55areas55within55theiorganization.
6. ERP5 can5 affect5 every5 aspect5of5 the5 organization,5 such5 as:
A. Design5 of5 employees’5 work
B. Skills5 required5 for5 job5 competency
C. Strategic5 positioning5 of5 the5 company
7. Many5 issues5 must5 be5 overcome5 for5 the5 ERP5 installation5 is5 to5 be5 declared5a5 success:
A. User5 acceptance
B. Integration5 with5 legacy5 systems5 and5 the5 supply5 chain
C. Upgrading5 functionality5 (and5 complexity)5 of5 ERP5 modules
D. Reorganizing5 work5 life5 of5 users5 and5 decision5 makers
E. Expanded5 reach5 across5 several5 organizations
F. Strategic5 repositioning5 of5 the5 company
5
, 8. A5context-
level5data5flow5diagram5is5an5important5tool5 for5 showing5 data5 used5 and5information55produce
d55by55aisystem.55It55provides55an55overview55of55the55setting55or55environment5the5 system5 exists5 wit
hin—which5 entities5 supply5 and5 receive5 data/information.
9. The5 context-
level5 data5 flow5 diagram5 is5 one5 way5 to5 show5 scope,5 or5 what5 is5 to5 be5 included5in5 the5 syste
m.5 Theproject5 has5 a5 budget5 that5 helps5 to5 define5 scope.
5
5 5 5 5 5 5
ign
10th Edition by Kendall Kenneth and Kendall Julie,All
5 5 5 5 5 5 5 5 5
Chapters 1 - 16 5 5 5
5
,TABLE OF CONTENTS 5 5
I. Systems Analysis Fundamentals
5 5
1. Systems, Roles, and Development Methodologies
5 5 5 5
2. Understanding and Modeling Organization Systems 5 5 5 5
3. Project Management
5
II. Information Requirements Analysis
5 5
4. Information Gathering: Interactive Methods
5 5 5
5. Information Gathering: Unobtrusive Methods
5 5 5
6. Agile Modeling, Prototyping, and Scrum
5 5 5 5
III. The Analysis Process
5 5
7. Using Data Flow Diagrams
5 5 5
8. Analyzing Systems Using Data Dictionaries
5 5 5 5
9. Process Specifications and Structured Decisions
5 5 5 5
10. Object-Oriented Systems Analysis and Design Using UML 5 5 5 5 5 5
IV. The Essentials of Design
5 5 5
11. Designing Effective Output 5 5
12. Designing Effective Input 5 5
13. Designing Databases 5
14. Human-Computer Interaction and UX Design 5 5 5 5
V. Quality Assurance and Implementation
5 5 5
15. Designing Accurate Data Entry Procedures
5 5 5 5
16. Quality Assurance and Implementation
5 5 5
5
,Chapter 2 5
Understanding and Modeling Organizational
5 5 5 5
Systems
Key Points and Objectives
5 5 5
1. Organizations5 are5 complex5 systems5 composed5 of5 interrelated5 and5 interdependent5 subsystems.
2. System5 and5 subsystem5 boundaries5 and5 environments5 have5 an5 impact5 on5 information5
system55analysis55andidesign.
3. Systems5 are5 described5 as5 either5 open,5 with5 free5 flowing5 information,5 or5 closed5 with5r
estricted5 access5 toinformation.
4. A5 virtual5 organization5 is5 one5 that5 has5 parts5 of5 the5 organization5 in5 different5 physical5l
ocations.55They55useicomputer55networks55and55communications55technology55to55work55on5pr
ojects.5 Advantages5 of5 a5 virtual5 organization5 are:
A. Reduced5 costs5 of5 physical5 facilities
B. More5 rapid5 response5 to5 customer5 needs
C. Flexibility5 for5 employees5 to5 care5 for5 children5 or5 aging5 parents
5. Enterprise5systems5or5Enterprise5Resource5Planning5(ERP)5describes5an5integrated5organizatio
nal5 information5 system.5 The5 software5 helps5 the5 flow5 of5 information5 between5the55functio
nal55areas55within55theiorganization.
6. ERP5 can5 affect5 every5 aspect5of5 the5 organization,5 such5 as:
A. Design5 of5 employees’5 work
B. Skills5 required5 for5 job5 competency
C. Strategic5 positioning5 of5 the5 company
7. Many5 issues5 must5 be5 overcome5 for5 the5 ERP5 installation5 is5 to5 be5 declared5a5 success:
A. User5 acceptance
B. Integration5 with5 legacy5 systems5 and5 the5 supply5 chain
C. Upgrading5 functionality5 (and5 complexity)5 of5 ERP5 modules
D. Reorganizing5 work5 life5 of5 users5 and5 decision5 makers
E. Expanded5 reach5 across5 several5 organizations
F. Strategic5 repositioning5 of5 the5 company
5
, 8. A5context-
level5data5flow5diagram5is5an5important5tool5 for5 showing5 data5 used5 and5information55produce
d55by55aisystem.55It55provides55an55overview55of55the55setting55or55environment5the5 system5 exists5 wit
hin—which5 entities5 supply5 and5 receive5 data/information.
9. The5 context-
level5 data5 flow5 diagram5 is5 one5 way5 to5 show5 scope,5 or5 what5 is5 to5 be5 included5in5 the5 syste
m.5 Theproject5 has5 a5 budget5 that5 helps5 to5 define5 scope.
5
