MNG2601 EXAM QUESTIONS AND
CORRECT ANSWERS
The Changing Lanes programme is an example of the scientific management
principles of _____.
Fredrick Taylor
_____ is based on four pillars, namely the systems approach, a customer
focus, people involvement and a process of continuous improvement.
Total Quality Management
The _____ of management support(s) the notion that all managers engage in
some manner in four fundamental interrelated activities to achieve goals
known as the management functions.
traditional view
The effects of the COVID-19 outbreak were felt throughout the world. People
were buying more and more from companies such as Takealot and less in
actual shops. Checkers, one of the Shoprite Group brands, started the 60/60
service, where customers can shop online in 60 seconds and have it delivered
within 60 minutes.
This was Checkers' marketing manager, Mr Alex Naidoo's idea to serve
customers during the pandemic that might not want to visit Checkers or other
psychical shops. "With the pandemic already upon us, we had to act fast.
Employees with motorcycle licences were approached to ask if they would be
willing to take on additional responsibility as drivers for deliveries."
Mr Naidoo can be seen as ________ level management of the Shoprite Group.
middle
The _____ principle of responsible management focuses on the triple bottom
line of the organisation.
, Sustainability
Management is the process of working with and through others to achieve
business objectives, by balancing effectiveness and efficiency and by making
use of scarce resources, in a changing environment.
True
The effects of the COVID-19 outbreak were felt throughout the world. Read the
list below and answer the question that follow:
1. Microsoft was unable to obtain parts
2. Closure of South Africa's borders
3. Chinese consumers were buying less
4. Amazon taking steps to get hands on inventory despite the outbreak
5. Global financial markets are down by 30%
6. Federal Reserve Bank cut interest rates by half a per cent
Which of the variables in the list above could influence the outputs and
performance of the Shoprite group?
3;5
_____ play(s) an important role in the informal management of business
ethics.
Corporate culture
The Starbucks brand is known for investing in their workforce. In 2019 they
have promoted two employees to store manager positions and have recruited
additional staff from the changing lanes programme.
The Changing lanes programme, developed by Starbucks and Khulisa Social
Solutions, is a five-day program to prepare unemployed South Africans for the
workplace and assist them with finding jobs.
There is training and development opportunities for all employees, and they
have job specific remuneration. Job specific remuneration ensures that all
men and woman on the same job category receive equal pay.
CORRECT ANSWERS
The Changing Lanes programme is an example of the scientific management
principles of _____.
Fredrick Taylor
_____ is based on four pillars, namely the systems approach, a customer
focus, people involvement and a process of continuous improvement.
Total Quality Management
The _____ of management support(s) the notion that all managers engage in
some manner in four fundamental interrelated activities to achieve goals
known as the management functions.
traditional view
The effects of the COVID-19 outbreak were felt throughout the world. People
were buying more and more from companies such as Takealot and less in
actual shops. Checkers, one of the Shoprite Group brands, started the 60/60
service, where customers can shop online in 60 seconds and have it delivered
within 60 minutes.
This was Checkers' marketing manager, Mr Alex Naidoo's idea to serve
customers during the pandemic that might not want to visit Checkers or other
psychical shops. "With the pandemic already upon us, we had to act fast.
Employees with motorcycle licences were approached to ask if they would be
willing to take on additional responsibility as drivers for deliveries."
Mr Naidoo can be seen as ________ level management of the Shoprite Group.
middle
The _____ principle of responsible management focuses on the triple bottom
line of the organisation.
, Sustainability
Management is the process of working with and through others to achieve
business objectives, by balancing effectiveness and efficiency and by making
use of scarce resources, in a changing environment.
True
The effects of the COVID-19 outbreak were felt throughout the world. Read the
list below and answer the question that follow:
1. Microsoft was unable to obtain parts
2. Closure of South Africa's borders
3. Chinese consumers were buying less
4. Amazon taking steps to get hands on inventory despite the outbreak
5. Global financial markets are down by 30%
6. Federal Reserve Bank cut interest rates by half a per cent
Which of the variables in the list above could influence the outputs and
performance of the Shoprite group?
3;5
_____ play(s) an important role in the informal management of business
ethics.
Corporate culture
The Starbucks brand is known for investing in their workforce. In 2019 they
have promoted two employees to store manager positions and have recruited
additional staff from the changing lanes programme.
The Changing lanes programme, developed by Starbucks and Khulisa Social
Solutions, is a five-day program to prepare unemployed South Africans for the
workplace and assist them with finding jobs.
There is training and development opportunities for all employees, and they
have job specific remuneration. Job specific remuneration ensures that all
men and woman on the same job category receive equal pay.
