Complete Test Bank for Operations Management – 11th Edition by William J. Stevenson | Strategic Problem Sets| Exam Prep| and Applied Learning for Business Process Optimization and Supply Chain Management

TEST BANK for Operations Management,
14th Edition by William J Stevenson
Chapters 1 - 19

,Table of Contents
Ws Ws




Chapter 01 Introduction to Operations Management C
Ws Ws Ws Ws Ws Ws




hapter 02 Competitiveness, Strategy, and Productivity
Ws Ws Ws Ws Ws W
s




Chapter 03 Forecasting Ws Ws




Chapter 04 Product and Service Desig
Ws Ws Ws Ws Ws




nChapter 04S Reliability
W
s Ws Ws




Chapter 05 Strategic Capacity Planning for Products and Servic
Ws Ws Ws Ws Ws Ws Ws Ws




esChapter 05S Decision Theory
W
s Ws Ws Ws




Chapter 06 Process Selection and Facility Layo
Ws Ws Ws Ws Ws Ws




utChapter 07 Work Design and Measurement C
W
s Ws Ws Ws Ws Ws Ws




hapter 07S Learning Curves
Ws Ws Ws




Chapter 08 Location Planning and Analysi
Ws Ws Ws Ws Ws




sChapter 08S The Transportation Model
W
s Ws Ws Ws Ws Ws




Chapter 09 Management of Quality Chapt
Ws Ws Ws Ws Ws




er 10 Quality Control
Ws Ws Ws




Chapter 10S Acceptance Sampling
Ws Ws Ws




Chapter 11 Aggregate Planning and Master Schedulin
Ws Ws Ws Ws Ws Ws




gChapter 12 MRP and ERP
W
s Ws Ws Ws Ws




Chapter 13 Inventory Management
Ws Ws Ws W




s Chapter 14 JIT and Lean Operation
Ws Ws Ws Ws Ws




sChapter 14S Maintenance
W
s Ws Ws




Chapter 15 Supply Chain Managemen
Ws Ws Ws Ws




tChapter 16 Scheduling
W
s Ws Ws




Chapter 17 Project Management
Ws Ws Ws

,Chapter 18 Management of Waiting Line
Ws Ws Ws Ws Ws




sChapter 19 Linear Programming
W
s Ws Ws Ws




Chapter 01 Introduction to Operations Management
Ws Ws Ws Ws Ws




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling a
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



ndpromoting the organization's goods or services.
W
s Ws Ws Ws Ws Ws



True False



2. Often, the collective success or failure of companies' operations functions will impact
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



theability of a nation to compete with other nations.
W
s Ws Ws Ws Ws Ws Ws Ws Ws



True False



3. Companies are either producing goods or delivering services. This means that only one of
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



thetwo types of operations management strategies are used.
W
s Ws Ws Ws Ws Ws Ws Ws



True False



4. Operations, marketing, and finance function independently of each other in m
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



ostorganizations.
W
s



True False



5. The greater the degree of customer involvement, the more challenging the design a
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



ndmanagement of operations.
W
s Ws Ws



True False

, 6. Goods producing organizations are not involved in service activiti
Ws Ws Ws Ws Ws Ws Ws Ws



es.True W
s False



7. Service operations require additional inventory because of the unpredictability of consum
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



erdemand.
W
s



True False



8. The value of outputs is measured by the prices customers are willing to pay for good
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



s orservices.
Ws W
s



True False



9. The use of models will guarantee the best possible decisio
Ws Ws Ws Ws Ws Ws Ws Ws Ws



ns.True W
s False



10. People who work in the field of operations should have skills that include both knowle
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



dgeand people skills.
W
s Ws Ws



True False



11. Assembly lines achieved productivity but at the expense of standard of livi
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



ng.True W
s False



12. The operations manager has primary responsibility for making operations system desi
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



gndecisions, such as system capacity and location of facilities.
W
s Ws Ws Ws Ws Ws Ws Ws Ws



True False



13. The word "technology" is used only to refer to "information technology".
Ws Ws Ws Ws Ws Ws Ws Ws Ws Ws



True False