We can use strategies to reduce the likelihood of distress behavior, such as iden fying situa ons
that cause distress, reducing triggers, and helping the person develop coping strategies. What
are these called?
Preventa ve Approaches
All behavior is communica on and distress behavior can be how a person communicates their
distress.
True
AD
When a person exhibits behavior at the anxiety level of the CPI Crisis Development Model, what
is the recommended staff approach?
Be Suppor ve
Our goal at every stage of the CPI Crisis Development Model is to help the person de-escalate
and reach Tension Reduc on.
True
When a person exhibits behaviors at the defensive level of the CPI Crisis Development Model,
what is the recommended staff approach?
Be direc ve and suppor ve
Ra onally detaching in a crisis moment helps us respond in a way that posi vely influences the
situa on. What does Ra onal Detachment mean?
Recognizing the need to remain professional by managing our own a-tude and behavior
We need to understand the person's Precipita ng Factors to help us respond in a way that
posi vely influences the situa on. What does Precipita ng Factors mean?
Factors the influence behavior
What does Integrated Experience mean?
Behavior includes behavior
What does a Suppor ve approach mean?
Using an empathic, non-judgmental approach