TEST BANK FOR FORDNEY'S MEDICAL
INSURANCE AND BILLING 17TH EDITION BY
LINDA M. SMITH ALL CHAPTERS 1-20
INCLUDED|| LATEST AND COMPLETE UPDATE
WITH VERIFIED SOLUTIONS
,1|Page
TEST BANK FOR FORDNEY'S MEDICAL INSURANCE
AND BILLING 17TH EDITION BY LINDA M. SMITH
ALL CHAPTERS 1-20 INCLUDED|| LATEST AND
COMPLETE UPDATE WITH VERIFIED SOLUTIONS
Chapter 01: Role of an Insurance Billing Specialist
MULTIPLE CHOICE
1. The primary goal of an insurance billing specialist is:
a. to manage the health care organization’s billing office
b. to ensure the cash flow of a health care organization through revenue cycle management
c. to send bills to patients for services they receive
d. to post payments received from patients and insurance carriers ANSWER: B DIF:
Moderate OBJ: 2
2. Facility billing includes charging for medical services provided by:
a. physicians
b. laboratory services
c. ambulance services
d. ambulatory surgical centers
ANSWER: D DIF: Easy OBJ: 2
3. A claims assistance professional
a. works for the consumer.
b. works for the health care organization.
c. works for an insurance company.
d. works for the federal government.
ANSWER: A DIF: Easy OBJ: 2
,2|Page
4. What is ―cash flow‖ in a medical practice?
a. The actual money available to a medical practice
b. The amount of money received by a medical practice in 1 day
c. The amount of money received by a medical practice in 1 month
d. The amount of outstanding money on the accounts receivable ANSWER: A DIF:
Moderate OBJ: 2
5. Which level of education is generally required for one who seeks employment as an
insurance coder?
a. College diploma
b. High school diploma
c. Completion of an accredited program for coding certification
d. No specific level of education is required ANSWER: C DIF: Easy OBJ: 4
6. The amount of money an insurance billing specialist earns is dependent on which of the
following factors?
a. Knowledge
b. Experience
c. Size of employing institution
d. All are correct
ANSWER: D DIF: Moderate OBJ: 5
7. A self-employed medical insurance biller who does independent contracting is
responsible for
a. advertising.
b. billing.
c. accounting.
, 3|Page
d. All are correct.
ANSWER: D DIF: Hard OBJ: 2
8. Medical etiquette refers to
a. consideration for others.
b. moral principles or practices.
c. laws.
d. the Oath of Hippocrates.
ANSWER: A DIF: Moderate OBJ: 9
9. The process of shortening words and using abbreviations that do not follow standard
grammar, spelling and punctuation when writing electronic mail communications is referred to
as:
a. emoticons
b. abbreviations
c. text speak
d. short text
ANSWER: C DIF: Easy OBJ: 9
10. Professional ethics include
a. state laws.
b. federal laws.
c. standards of conduct.
d. civil torts.
ANSWER: C DIF: Moderate OBJ: 9
INSURANCE AND BILLING 17TH EDITION BY
LINDA M. SMITH ALL CHAPTERS 1-20
INCLUDED|| LATEST AND COMPLETE UPDATE
WITH VERIFIED SOLUTIONS
,1|Page
TEST BANK FOR FORDNEY'S MEDICAL INSURANCE
AND BILLING 17TH EDITION BY LINDA M. SMITH
ALL CHAPTERS 1-20 INCLUDED|| LATEST AND
COMPLETE UPDATE WITH VERIFIED SOLUTIONS
Chapter 01: Role of an Insurance Billing Specialist
MULTIPLE CHOICE
1. The primary goal of an insurance billing specialist is:
a. to manage the health care organization’s billing office
b. to ensure the cash flow of a health care organization through revenue cycle management
c. to send bills to patients for services they receive
d. to post payments received from patients and insurance carriers ANSWER: B DIF:
Moderate OBJ: 2
2. Facility billing includes charging for medical services provided by:
a. physicians
b. laboratory services
c. ambulance services
d. ambulatory surgical centers
ANSWER: D DIF: Easy OBJ: 2
3. A claims assistance professional
a. works for the consumer.
b. works for the health care organization.
c. works for an insurance company.
d. works for the federal government.
ANSWER: A DIF: Easy OBJ: 2
,2|Page
4. What is ―cash flow‖ in a medical practice?
a. The actual money available to a medical practice
b. The amount of money received by a medical practice in 1 day
c. The amount of money received by a medical practice in 1 month
d. The amount of outstanding money on the accounts receivable ANSWER: A DIF:
Moderate OBJ: 2
5. Which level of education is generally required for one who seeks employment as an
insurance coder?
a. College diploma
b. High school diploma
c. Completion of an accredited program for coding certification
d. No specific level of education is required ANSWER: C DIF: Easy OBJ: 4
6. The amount of money an insurance billing specialist earns is dependent on which of the
following factors?
a. Knowledge
b. Experience
c. Size of employing institution
d. All are correct
ANSWER: D DIF: Moderate OBJ: 5
7. A self-employed medical insurance biller who does independent contracting is
responsible for
a. advertising.
b. billing.
c. accounting.
, 3|Page
d. All are correct.
ANSWER: D DIF: Hard OBJ: 2
8. Medical etiquette refers to
a. consideration for others.
b. moral principles or practices.
c. laws.
d. the Oath of Hippocrates.
ANSWER: A DIF: Moderate OBJ: 9
9. The process of shortening words and using abbreviations that do not follow standard
grammar, spelling and punctuation when writing electronic mail communications is referred to
as:
a. emoticons
b. abbreviations
c. text speak
d. short text
ANSWER: C DIF: Easy OBJ: 9
10. Professional ethics include
a. state laws.
b. federal laws.
c. standards of conduct.
d. civil torts.
ANSWER: C DIF: Moderate OBJ: 9
