,Pearson's Comprehensive Medical Assisting, 4e (Beaman)
nn nn nn nn nn
Chapter 1 Medical Assisting: The Profession
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True/False Questions nn
1) A physician may never delegate tasks to a medical assistant that would be viewed as a
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medical assistant practicing medicine.
nn nn nn nn
Answer: TRUE nn
Page Ref: 9
nn nn nn
Objective: 1.6 n n
2) The medical assistant's main responsibility is to assist the physician in providing patient
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care. Answer: TRUE
nn nn n n
Page Ref: 6
nn nn
Objective: 1.5 n n
3) State laws can vary on who can delegate duties to a medical
nn nn nn nn nn nn nn nn nn nn nn
assistant. Answer: TRUE
nn nn n n
Page Ref: 9
nn nn
Objective: 1.6 n n
4) It is important to present a confident, professional image that helps put the patient at
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
ease. Answer: TRUE
nn nn n n
Page Ref: 10
nn nn
Objective: 1.7 n n
5) More and more employers are requiring credentials as a condition for
nn nn nn nn nn nn nn nn nn nn
employment. Answer: TRUE
nn nn n n
Page Ref: 10
nn nn
Objective: 1.8 n n
6) It is your responsibility as a medical assistant to only practice within your scope of
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
practice. Answer: TRUE
nn nn n n
Page Ref: 6
nn nn
Objective: 1.5 n n
7) A licensed medical assistant can perform the same duties as a licensed
nn nn nn nn nn nn nn nn nn nn nn
nurse. Answer: FALSE
nn nn n n
Page Ref: 7
nn nn
Objective: 1.5 n n
8) The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating
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that EVERY medical assistant is able to enter physician orders in a computerized order
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
entry system. Answer: FALSE
nn nn nn n n
Page Ref: 10
nn nn
Objective: 1.8 n n
1
,9) The medical assistant is uniquely qualified to perform the administrative and clinical
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procedures associated with the responsibilities of a medical office assigned by the
nn nn nn nn nn nn nn nn nn nn nn nn
physician. Answer: TRUE
nn nn n n
Page Ref: 7
nn nn
Objective: 1.5 n n
10) A patient navigator is the primary source of communication between the patient and
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their health care providers.
nn nn nn nn
Answer: TRUE nn
Page Ref: 14
nn nn nn
Objective: 1.11 n n
11) One of the goals of a patient navigator is to streamline the healthcare services that the
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
patient receives.
nn nn
Answer: TRUE nn
Page Ref: 14
nn nn nn
Objective: 1.11 n n
12) A job in the medical records department would require general administrative
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skills, understanding of medical terminology, and knowledge of insurance coding.
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Answer: TRUE nn
Page Ref: 14
nn nn nn
Objective: 1.10 n n
13) The National Healthcareer Association (NHA) offers 3 medical assisting credentials,
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the Certified Clinical Medical Assistant (CCMA), the Certified Medical Administrative
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Assistant (CMAA), and the National Certified Medical Assistant (NCMA).
nn nn nn nn nn nn nn nn nn
Answer: FALSE nn
Page Ref: 11, 12
nn nn nn nn
Objective: 1.9 n n
14) Medical assisting requires mastery of a complex body of knowledge and specialized
nn nn nn nn nn nn nn nn nn nn nn
skills requiring both formal education and practical experience.
nn nn nn nn nn nn nn nn
Answer: TRUE nn
Page Ref: 4
nn nn nn
Objective: 1.2 n n
15) A medical assistant in a diploma program should expect to be in school for 6
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
months to 1 year.
nn nn nn nn
Answer: TRUE nn
Page Ref: 5
nn nn nn
Objective: 1.3 n n
2
, 16) In addition to normal business hours, urgent care facilities have business hours at
nn nn nn nn nn nn nn nn nn nn nn nn
night and on the weekends.
nn nn nn nn nn
Answer: TRUE nn
Page Ref: 6
nn nn nn
Objective: 1.5 n n
17) The Medical Office Assistant (NCMOA) credential is offered by the National Center
nn nn nn nn nn nn nn nn nn nn nn
for Competency Testing (NCCT).
nn nn nn nn
Answer: TRUE nn
Page Ref: 12
nn nn nn
Objective: 1.9 n n
18) Potential job opportunities for medical assistants may include insurance claims coder
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and multifunctional technician.
nn nn nn
Answer: TRUE nn
Page Ref: 13
nn nn nn
Objective: 1.10 n n
19) A physician's office is an example of an ambulatory care
nn nn nn nn nn nn nn nn nn
setting. Answer: TRUE
nn nn n n
Page Ref: 13
nn nn
Objective: 1.10 n n
20) A medical assistant who witnesses unsafe workplace behavior has a responsibility to
nn nn nn nn nn nn nn nn nn nn nn
notify OSHA.
nn nn
Answer: TRUE nn
Page Ref: 13
nn nn nn
Objective: 1.5 n n
Multiple Choice Questions nn nn
1) Which of the following is NOT an administrative responsibility of a medical assistant?
nn nn nn nn nn nn nn nn nn nn nn nn
A) Greeting and receiving patients nn nn nn
B) Giving an injection nn nn
C) Handling petty cash nn nn
D) Reconciling bank statements nn nn
Answer: B
nn n n
Page Ref: 6
nn nn
Objective: 1.5 n n
3
nn nn nn nn nn
Chapter 1 Medical Assisting: The Profession
nn nn n n nn nn nn
True/False Questions nn
1) A physician may never delegate tasks to a medical assistant that would be viewed as a
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
medical assistant practicing medicine.
nn nn nn nn
Answer: TRUE nn
Page Ref: 9
nn nn nn
Objective: 1.6 n n
2) The medical assistant's main responsibility is to assist the physician in providing patient
nn nn nn nn nn nn nn nn nn nn nn nn
care. Answer: TRUE
nn nn n n
Page Ref: 6
nn nn
Objective: 1.5 n n
3) State laws can vary on who can delegate duties to a medical
nn nn nn nn nn nn nn nn nn nn nn
assistant. Answer: TRUE
nn nn n n
Page Ref: 9
nn nn
Objective: 1.6 n n
4) It is important to present a confident, professional image that helps put the patient at
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
ease. Answer: TRUE
nn nn n n
Page Ref: 10
nn nn
Objective: 1.7 n n
5) More and more employers are requiring credentials as a condition for
nn nn nn nn nn nn nn nn nn nn
employment. Answer: TRUE
nn nn n n
Page Ref: 10
nn nn
Objective: 1.8 n n
6) It is your responsibility as a medical assistant to only practice within your scope of
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
practice. Answer: TRUE
nn nn n n
Page Ref: 6
nn nn
Objective: 1.5 n n
7) A licensed medical assistant can perform the same duties as a licensed
nn nn nn nn nn nn nn nn nn nn nn
nurse. Answer: FALSE
nn nn n n
Page Ref: 7
nn nn
Objective: 1.5 n n
8) The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating
nn nn nn nn nn nn nn nn nn nn nn nn
that EVERY medical assistant is able to enter physician orders in a computerized order
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
entry system. Answer: FALSE
nn nn nn n n
Page Ref: 10
nn nn
Objective: 1.8 n n
1
,9) The medical assistant is uniquely qualified to perform the administrative and clinical
nn nn nn nn nn nn nn nn nn nn nn
procedures associated with the responsibilities of a medical office assigned by the
nn nn nn nn nn nn nn nn nn nn nn nn
physician. Answer: TRUE
nn nn n n
Page Ref: 7
nn nn
Objective: 1.5 n n
10) A patient navigator is the primary source of communication between the patient and
nn nn nn nn nn nn nn nn nn nn nn nn
their health care providers.
nn nn nn nn
Answer: TRUE nn
Page Ref: 14
nn nn nn
Objective: 1.11 n n
11) One of the goals of a patient navigator is to streamline the healthcare services that the
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
patient receives.
nn nn
Answer: TRUE nn
Page Ref: 14
nn nn nn
Objective: 1.11 n n
12) A job in the medical records department would require general administrative
nn nn nn nn nn nn nn nn nn nn
skills, understanding of medical terminology, and knowledge of insurance coding.
nn nn nn nn nn nn nn nn nn nn
Answer: TRUE nn
Page Ref: 14
nn nn nn
Objective: 1.10 n n
13) The National Healthcareer Association (NHA) offers 3 medical assisting credentials,
nn nn nn nn nn nn nn nn nn
the Certified Clinical Medical Assistant (CCMA), the Certified Medical Administrative
nn nn nn nn nn nn nn nn nn nn
Assistant (CMAA), and the National Certified Medical Assistant (NCMA).
nn nn nn nn nn nn nn nn nn
Answer: FALSE nn
Page Ref: 11, 12
nn nn nn nn
Objective: 1.9 n n
14) Medical assisting requires mastery of a complex body of knowledge and specialized
nn nn nn nn nn nn nn nn nn nn nn
skills requiring both formal education and practical experience.
nn nn nn nn nn nn nn nn
Answer: TRUE nn
Page Ref: 4
nn nn nn
Objective: 1.2 n n
15) A medical assistant in a diploma program should expect to be in school for 6
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
months to 1 year.
nn nn nn nn
Answer: TRUE nn
Page Ref: 5
nn nn nn
Objective: 1.3 n n
2
, 16) In addition to normal business hours, urgent care facilities have business hours at
nn nn nn nn nn nn nn nn nn nn nn nn
night and on the weekends.
nn nn nn nn nn
Answer: TRUE nn
Page Ref: 6
nn nn nn
Objective: 1.5 n n
17) The Medical Office Assistant (NCMOA) credential is offered by the National Center
nn nn nn nn nn nn nn nn nn nn nn
for Competency Testing (NCCT).
nn nn nn nn
Answer: TRUE nn
Page Ref: 12
nn nn nn
Objective: 1.9 n n
18) Potential job opportunities for medical assistants may include insurance claims coder
nn nn nn nn nn nn nn nn nn nn
and multifunctional technician.
nn nn nn
Answer: TRUE nn
Page Ref: 13
nn nn nn
Objective: 1.10 n n
19) A physician's office is an example of an ambulatory care
nn nn nn nn nn nn nn nn nn
setting. Answer: TRUE
nn nn n n
Page Ref: 13
nn nn
Objective: 1.10 n n
20) A medical assistant who witnesses unsafe workplace behavior has a responsibility to
nn nn nn nn nn nn nn nn nn nn nn
notify OSHA.
nn nn
Answer: TRUE nn
Page Ref: 13
nn nn nn
Objective: 1.5 n n
Multiple Choice Questions nn nn
1) Which of the following is NOT an administrative responsibility of a medical assistant?
nn nn nn nn nn nn nn nn nn nn nn nn
A) Greeting and receiving patients nn nn nn
B) Giving an injection nn nn
C) Handling petty cash nn nn
D) Reconciling bank statements nn nn
Answer: B
nn n n
Page Ref: 6
nn nn
Objective: 1.5 n n
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