BCO Final Exam Questions With Correct Answers

BCO Final Exam Questions With Correct
Answers

Crisis Intervention - CORRECT ANSWER✔✔-An officer must seek immediate
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intervention if a fight is observed, suicidal inmate, fire in a cell, "Act of Cool" and
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etc


Correctional Officer - CORRECT ANSWER✔✔-Expected to use sound judgment,
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safety precautions and exemplary reasoning in any action taken in intervention
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Crisis Intervention - CORRECT ANSWER✔✔-4 steps: Assessment, Control,
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Clarification and Contract for Resolution With Offender Follow-Up
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Crisis - CORRECT ANSWER✔✔-Crucial point in a situation
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Intervention - CORRECT ANSWER✔✔-Come or appear in between to modify or
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change a situation | |




Assessment - CORRECT ANSWER✔✔-Using IPC skills to gather basic useful
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information regarding the crisis intervention
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Control - CORRECT ANSWER✔✔-Must be regained in a crisis situation
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Control - CORRECT ANSWER✔✔-Ensures safety, reestablishes order and maintain
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safety
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Initial Assessment - CORRECT ANSWER✔✔-Can be determined whether or not
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the crisis can be successfully resolved
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,Control mechanisms - CORRECT ANSWER✔✔-Exercised to resolve the crisis using
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non-force and force according to what is appropriate for the specific crisis
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situation


Clarification - CORRECT ANSWER✔✔-Obtaining information from the inmate
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about what caused the crisis
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Clarification - CORRECT ANSWER✔✔-Involves listening, questioning on the
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correctional officer's part | |




Clarification - CORRECT ANSWER✔✔-Necessary to move toward a resolution of
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the crisis
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Contract for Resolution With Offender Follow-Up - CORRECT ANSWER✔✔-
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Wrapping up portion of the Crisis Intervention Process
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Crisis Intervention Process - CORRECT ANSWER✔✔-A process that results in an
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agreement to resolve the crisis | | | |




3 major factors considered in an assessment - CORRECT ANSWER✔✔-Physical,
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Emotional and Environmental | |




Physical factors - CORRECT ANSWER✔✔-Observable facts of the offender and
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environment (hair, color, weapons, objects, height and etc
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Emotional factors - CORRECT ANSWER✔✔-Feelings the inmate express
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(observing behaviors) (fear, anger, frustration, sadness, love, hate and etc)
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Emotional factors - CORRECT ANSWER✔✔-Actions will alert officers (emotional,
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visual and audio)
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, Environmental - CORRECT ANSWER✔✔-Things that may be surrounded around
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you (Condition of cells, inmates in prison)
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Correctional Officer (CO) - CORRECT ANSWER✔✔-Responsible to use his IPC skills
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of observing
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3 points of control rule of physics - CORRECT ANSWER✔✔-Crisis calls for a
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reaction, reaction should be equal to the action and CO's level of reaction should
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be equal to the level of security and potential danger of the Crisis Situation
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Control Mechanisms - CORRECT ANSWER✔✔-Force, Chemical agents, Mechanical
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Restraints and Non-Force
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4 Reasons Why CO's must ensure offenders - CORRECT ANSWER✔✔-Develop
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consistency and accountability, avoid liability on the CO's part, avoid liability on
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agency's part and ensure resolution
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5 Ways to Prevent a Future Crisis - CORRECT ANSWER✔✔-Make good on
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contract, maintain order, positive reinforcement, express concern/empathy and
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Follow regulations and provide documentation
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What is the purpose of regaining control in a crisis situation? - CORRECT
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ANSWER✔✔-Ensure safety, reestablish order and maintain security | | | | | |




13A-3-27 - CORRECT ANSWER✔✔-Any use of force to be reasonable and
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necessary to the situation | | |




Force - CORRECT ANSWER✔✔-Must be used only to the degree that it is
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necessary to control the situation | | | |




Reasonablness determines - CORRECT ANSWER✔✔-The amount of force
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