DECA BUSINESS ADMINISTRATION CORE SAMPLE EXAM WITH CORRECT SOLUTIONS..
Limited liability is a characteristic of what form of business ownership? - (answer)Coorporation
Where are you most likely to read relevant, valid information about federal legislation such as copyright
law? - (answer)Government Publications
What type of information should employees be able to locate in their company's employee handbook? -
(answer)The use of company property
The employee didn't listen to the manager's explanation about how to perform a certain task because
she/he had done a similar job before. Which factor caused the employee not to listen effectively? -
(answer)Past experiences
Which of the following adds meaning to the words a speaker uses? - (answer)Tone of voice
Shawn is preparing for an interview with a local company. He knows that he should ask relevant
questions about the job at the end of the interview. Which of the following will helps prepare these
questions? - (answer)Conducting research about the company prior to the interview
If an employee needs to do some research to answer a customer's telephone inquiry, the best action for
the employee to take is to obtain the customer's telephone number and? - (answer)Follow up with the
customer after obtaining the requested information
What is an important consideration when giving employees verbal directions for completing a task? -
(answer)Employees process information when giving employees verbal directions for completing a task
Individuals who are able to defend their ideas objectively usually are able to provide others with? -
(answer)Logical evidence
In order to be understood on the telephone, a business's employees should always? - (answer)Enunciate
clearly
Limited liability is a characteristic of what form of business ownership? - (answer)Coorporation
Where are you most likely to read relevant, valid information about federal legislation such as copyright
law? - (answer)Government Publications
What type of information should employees be able to locate in their company's employee handbook? -
(answer)The use of company property
The employee didn't listen to the manager's explanation about how to perform a certain task because
she/he had done a similar job before. Which factor caused the employee not to listen effectively? -
(answer)Past experiences
Which of the following adds meaning to the words a speaker uses? - (answer)Tone of voice
Shawn is preparing for an interview with a local company. He knows that he should ask relevant
questions about the job at the end of the interview. Which of the following will helps prepare these
questions? - (answer)Conducting research about the company prior to the interview
If an employee needs to do some research to answer a customer's telephone inquiry, the best action for
the employee to take is to obtain the customer's telephone number and? - (answer)Follow up with the
customer after obtaining the requested information
What is an important consideration when giving employees verbal directions for completing a task? -
(answer)Employees process information when giving employees verbal directions for completing a task
Individuals who are able to defend their ideas objectively usually are able to provide others with? -
(answer)Logical evidence
In order to be understood on the telephone, a business's employees should always? - (answer)Enunciate
clearly
