NAHQ Practice CPHQ EXAM comprehensive
questions and verified accurate solution (detailed
& elaborated) 2025 -2026 latest update
1- In evaluating "long waiting A. Run charts are used to track data over time.
times," a
healthcare quality professional B. Histograms and bar charts are used to show distribution.
best
demonstrates components C. Pie charts are used to compare parts of a whole.
related to
staffing, methods, measures, D. An Ishikawa (cause and effect) diagram helps to analyze
materials, and potential causes.
equipment utilizing
A.
a run chart.
B.
a histogram.
C.
a pie chart.
D.
an Ishikawa diagram.
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,8/15/25, 6:08 PM NAHQ Practice CPHQ EXAM comprehensive questions and verified accurate solution (detailed & elaborated) 2025-2026…
2- Which of the following EXPLANATIONS:
are the primary reasons for A. A drug formulary is an approved list of medications,
developing drug clinical indications, and doses that helps manage
formularies? A. pharmacy costs and patient safety.
manage pharmacy costs, B. Reduced medication errors may result from having a
promote patient safety drug formulary, but is not the primary reason for having
B. one. It is also not intended to educate physicians.
reduce medication C. A formulary may encourage the appropriate use of
errors, educate medications, but it is not intended to educate
physicians physicians.
C.
D. A formulary is intended to promote patient safety, but
encourage the
the primary purpose is not intended to decrease food
appropriate use of
and drug interactions.
medications, educate
physicians D.
decrease food and drug
interactions, promote
patient safety
3- Management using EXPLANATIONS:
quality improvement A. Staff orientation is only one component of quality
improvement principles.
principles should
B. The basis of quality improvement is knowing what the
emphasize the
customer needs and wants.
importance of C. Quarterly statistical reports are only one component
A.
of quality improvement principles.
staff
D. Team selection is only one component of quality improvement
orientation principles.
. B.
customers'
expectations. C.
quarterly statistical
reports. D.
team selection.
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,8/15/25, 6:08 PM NAHQ Practice CPHQ EXAM comprehensive questions and verified accurate solution (detailed & elaborated) 2025-2026…
4- Quality improvement EXPLANATIONS:
teams are beneficial A. Quality improvement teams do not affect managerial control.
because they B. Promoting competition is not a function of quality
A. improvement teams.
improve C. A diverse team, including members with different
managerial experience and backgrounds, provides a broader
control. B. knowledge base and outcomes.
D. Authorizing solutions to problems is a function of
promote competition and management.
pride among members.
C.
maximize expertise and
perspectives. D.
authorize solutions to
problems.
5- Which of the following is EXPLANATIONS:
an essential component in a A. The governing body is accountable for the
performance improvement performance improvement program, but their approval
report? is not a component of a performance improvement
A. report.
governing body B. The report has no value without having the data displayed and
analyzed.
approval B.
C. An individual performance review is not an essential
data analysis and
part of a performance improvement report.
display C.
D. Team composition and attendance are not usually
individual
included in a performance improvement report.
performance review
D.
team composition and
attendance
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, 8/15/25, 6:08 PM NAHQ Practice CPHQ EXAM comprehensive questions and verified accurate solution (detailed & elaborated) 2025-2026…
6- Which of the following is EXPLANATIONS:
the primary goal of risk A. Improving patient safety is the primary goal of risk
management.
management?
A. B. Incident reporting is a tool that may be used in risk
Identify and manage risks to management, but is not the primary goal.
promote patient safety. C. A failure mode and effects analysis is a proactive
B. method used to help identify problems.
Maintain an effective incident D. Risk management programs help protect an
reporting system. organization from financial loss, but it is not the
C.
primary goal.
Perform failure mode and
7-
effects analyses. D.
Eliminate financial loss
associated with legal
actions.
7- The relationship between EXPLANATIONS:
patient satisfaction and hours A. See explanation D.
per patient day on a medical B. See explanation D.
unit was found to be (r = 0.60, C. See explanation D.
D. The correlation coefficient (r) is an index that ranges
p < 0.05). What is the
from -1.0 to 1.0 and reflects the extent of a linear
correlation between these
relationship between two data sets. The correlation
two values?
coefficient is 0.60.
A.
0.
05
B.
0.
36
C.
0.
55
D.
0.
60
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